Perplexity is awesome! It does a terrific job locating and filtering information using the different AI algorithms currently available. You can set up recurring tasks and have it email you results for financial stocks, shopping, or whatever topic you want it to send. The responses are very detailed, and it does an even better job the more information and background you provide. I use the Pro plan and consistently get terrific results. Review collected by and hosted on G2.com.

I’m having a hard time coming up with anything negative. It does a lot of things other tools don’t, and it can either choose the best AI tool for the job automatically or let me pick which one to use. Review collected by and hosted on G2.com.

I use Perplexity mainly for its range of models which I find very useful. Claude helps me centralize all my research data in one place and organizes my files. I also appreciate Gemini's ability to provide the best outputs for simple and immediate queries. ChatGPT is great for the content sides of the business. Centralization of research through Perplexity speeds up my decision-making process and removes the need for cross-team communication. I also found the setup easy, with all models readily available, and the enterprise setup isn't difficult. Review collected by and hosted on G2.com.

The context memory across different chats with different models doesn’t always hold perfectly. I wish it could hold the memory better, but I'm not sure how those improvements could be implemented as I'm not a software engineer or familiar with machine learning. Review collected by and hosted on G2.com.

I find Perplexity very useful for research purposes, as it’s good at verifying written details and reports with proper citation and verified sources from the internet. As an SEO person, I appreciate how Perplexity helps me ensure that the information on the website is accurate by allowing me to upload a document and verify sources and figures in one go. This feature saves me a lot of time. I also like the browser they launched a few months ago, equipped with the 'assist' feature that essentially surfs the web on my behalf with just a prompt. This is super helpful for repetitive browsing tasks like keyword research, finding new article titles, and making content outlines. The initial setup was very easy; just a login with available options and some data saved in its memory to get started. Review collected by and hosted on G2.com.

Feature wise it is good, no complaints but it consumes all the limit within just few prompts like for someone like me who want to automate lot's of repeated task it is impossible to use everywhere as there is limit, which i mean to protect their business but they should provide more limits to premium users Review collected by and hosted on G2.com.

NOTHING!!!

Forget everything I wrote below, it's public nowadays, they changed their policies, they got issues, they put Sam AI Agent to reply to support requests without fixing anything, they reduced the usage to absurd low limits, Deep researches from 600/day down to 20/month!!!! They offered one free year, from their partnerships, then they forced to add a valid payment method to keep the "free trial", yes, they changed the offer to a free trial. And then they banned accounts claiming fake reasons, and leaving no ways to appeal, they destroyed/terminated my account too.

The online documentation hasn't changed, they still claim the same unlimited usage as always, which is misleading.

HORRIBLE EXPERIENCE.

Perplexity has quickly become my go-to powerhouse for AI-driven research, discovery, and productivity. The range of advanced language models it offers is astounding. I can easily switch between Sonar for deep search and research, or access major LLMs like GPT-5/Thinking, Claude/Thinking, Claude, Grok and Gemini. There are even specialized models designed for quick, focused responses. This kind of flexibility means I always have the right tool, whether I’m diving into a full analysis, brainstorming creatively, or just need a lightning-fast summary.

Perplexity Spaces takes things even further. They let me create, share, and reuse mini apps or workflows for any topic or project. Whether I'm working solo or collaborating with others, Spaces make it easy to generate content, extract data in real time, and conduct interactive research all in one unified environment. I especially appreciate how Spaces foster community-driven expertise and give me the freedom to build tools that are personalized to what I care about most.

The global context Perplexity brings in is another standout feature. It doesn’t just respond to questions; it taps into global news, trending topics, technical documentation, and niche interests from around the world. Endless possibilities for learning and exploration! The mobile app is just as impressive. It’s fast, intuitive, and fully synced with the desktop version, so I can pick up where I left off no matter which device I'm using. I never lose track of conversations, saved insights, or ongoing projects. Review collected by and hosted on G2.com.

EVERYTHING IS BAD ABOUT THIS COMPANY.

It’s hard to find complaints with this level of versatility. Occasionally, the sheer depth of options can feel overwhelming, especially with so many models and Spaces to explore. Still, that’s a small downside considering the possibilities it unlocks. Review collected by and hosted on G2.com.

What I like best about Perplexity is that it references actual sources. Every answer links back to real, verifiable references, essential for combatting AI hallucinations. Combined with live web search and clean, well-structured responses, it's the most useful AI assistant I've used for research with live sources.

The integrations are a plus as well, with connectors for Google Drive, Slack, Gmail, Outlook, Teams, Jira, Confluence, HubSpot, etc. I rarely need to leave the platform to pull in context from my existing tools . Performance is also relatively strong. Deep Research helps a lot by reading hundreds of sources and synthesises them into a comprehensive report, and benchmark results back this up .

From a pricing and ROI standpoint, the Pro plan punches well above its weight, offering access to multiple frontier AI models like Claude, ChatGPT, Gemini etc, under a single subscription at a fraction of what you'd pay separately or via API. And when it comes to onboarding and support, getting started is genuinely frictionless. The interface is intuitive enough that there's virtually no learning curve . Review collected by and hosted on G2.com.

The main thing I dislike is that the mobile app can feel inconsistent, occasionally slower to load and missing a few features available on desktop, also it can't seem to keep its connection on mobile, requiring a restart to reload content. The conversation memory with the models could also be smarter; it doesn't always retain enough context across sessions, so you sometimes find yourself re-explaining background details you've shared before. On top of that, the context window and reasoning depth don't quite match what you'd get going directly to the base models. It can feel less sharp on complex, nuanced tasks compared to using Claude or GPT natively. Review collected by and hosted on G2.com.

I love Perplexity's design aesthetic and think they've made a better UI than Anthropic. I appreciate that they're constantly branching into other utilities, even if I don't regularly use features like their stock trackers or news. It's validating to see that they're not just remaining a wrapper but are providing a service with a lot of tokens more generally. They're fostering community through AI, which is pretty cool. I've been using Perplexity for over a year due to the student pricing, which I believe is the best deal you can get on an AI chatbot service. The setup was straightforward—just open the app and get started. Review collected by and hosted on G2.com.

I wish that they offered some level of monthly use to regular pro users rather than just a one-time trial with a preset amount of tokens. I also think that it's just not designed inherently to be as powerful as bug. Review collected by and hosted on G2.com.

Unlike other Gen AIs, Perplexity gives you access to a range of different models, which helps you get a more targeted solution that better matches what you’re expecting for your problems. It also feels like a bit of a first mover when it comes to adding new features, and that’s another thing I really like about it. Review collected by and hosted on G2.com.

One downside I’ve noticed with Perplexity is the quality of its answers compared to other alternative Gen AIs. If you’re looking for a general, medium-level response, it usually delivers. However, when you need something more specific or detailed, it can fall short and may not provide exactly what you’re asking for. In those cases, you often have to write more precise prompts to get closer to the result you want. That said, I think Perplexity can improve by addressing this issue and better handling requests that require more specificity. Review collected by and hosted on G2.com.

I’m using the basic free plan, and it works well for my day-to-day, normal searches. Review collected by and hosted on G2.com.

To access the advanced features, I have to purchase an upgraded plan. Also, I can’t attach multiple files at the same time, which makes the process less convenient. Review collected by and hosted on G2.com.

Perplexity is the most intuitive and accurate AI I have ever used! It rarely hallucinates and always produces grounded, easy to understand responses. The way perplexity does citations is useful for both personal and business, because you can see with your own eyes how it came to a conclusion. Review collected by and hosted on G2.com.

Recently Perplexity added an agentic component called "computer" the option shows below the prompt box, and it will show me genuinely great prompts and suggestions. Heres my issue these features cost extra, and time and again I see something interesteing then click on it only to be show the cost and begged to upgrade. Its more than a little bit annoying! Review collected by and hosted on G2.com.

What I like most about Perplexity is how quickly it gets to the point clear, sourced, and genuinely useful. It saves a lot of time when I’m researching or validating information, especially when accuracy matters. The experience feels less like “searching” and more like having a smart research assistant who understands context. Simple, fast, and effective. Review collected by and hosted on G2.com.

At times, I find myself wishing for a bit more depth or customization in how results are presented, especially when I’m looking into very niche or complex topics. Still, that same simplicity is also what makes Perplexity feel so fast and easy to use, so I see it more as an opportunity for the product to evolve than as a real limitation. Review collected by and hosted on G2.com.