PayPro Global Reviews (115)

Reviews

PayPro Global Reviews (115)

4.9
115 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the responsive support and ease of use of PayPro Global, highlighting how the platform simplifies payment processing and subscription management. Many appreciate the comprehensive range of payment options and the seamless integration process, which enhances their overall experience. However, some users note that the user interface could be improved for better navigation.

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Jérémy L.
JL
Jérémy L.
Formateur et Coordonnateur
Small-Business (50 or fewer emp.)
"Outstanding Support from PayPro Global—Clear, Helpful, and Caring"
5/5
What do you like best about PayPro Global?

I’ve had an outstanding experience working with PayPro Global, and I want to especially highlight the exceptional support provided by Marta.

The level of service is truly remarkable. Marta’s responses are consistently clear, precise, and incredibly helpful—honestly unlike anything I’ve experienced before in technical support. She has a rare ability to simplify complex topics while still providing complete and actionable answers.

It’s very rare to feel this well-supported, especially in a technical environment where things can quickly become confusing or frustrating. Marta brings clarity, efficiency, and a genuine sense of care to every interaction.

I’m genuinely grateful for the support and very happy to be collaborating with PayPro Global. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

It’s a bit complicated to set up at first, and it took me some time to get everything configured. Review collected by and hosted on G2.com.

Ronald H.
RH
Ronald H.
Group IT Manager
Small-Business (50 or fewer emp.)
"Easy to implement with stellar support"
5/5
What do you like best about PayPro Global?

The customer service from PPG is actually incredible. I’ve never felt so valued as a customer before.

Everyone from sales and account management to the developers and support staff were very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

The product is very easy to implement - in fact they do most of it for you with your blessing. It was a turnkey payment option for my subscription product. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Terrible experience"
0/5
What do you like best about PayPro Global?

Until now their support has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Terrible experience. They simply suspended my vendor account on a Friday evening without any prior notice. They even didn’t give me any time to prepare for the situation or to switch to a different payment gateway service. They just sent out an email announcing that they are discontinuing support for products involving AI-generated images, videos, and songs. Totally unfair. Now my SaaS business remains without a working payment gateway. Review collected by and hosted on G2.com.

Response from Dan Ilovan of PayPro Global

We are sorry to hear about your experience and understand the frustration this situation has caused.

Unfortunately, due to recent compliance and payment partner policy updates, we are no longer able to support certain business categories, including your account.

We genuinely value the years we worked together and appreciate your kind words about our Support Team. We understand this outcome has had a significant impact on your business, and while we regret the circumstances, we sincerely wish you continued success with your products moving forward.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Helpful Accounts Team Support and a Great Built-In Affiliate Program"
5/5
What do you like best about PayPro Global?

The accounts team support has been helpful, and I also like that it includes a built-in affiliate program. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

The admin panel feels pretty dated, but it sounds like they’re working on a new one. A mobile app would be nice to have as well. Review collected by and hosted on G2.com.

usama hafeez .
U
usama hafeez .
Software Developer
Small-Business (50 or fewer emp.)
"It was exceptionaly great and super quick to integrate PayPro Global"
5/5
What do you like best about PayPro Global?

I’ve had a great experience working with PayPro Global. Their platform is reliable, easy to integrate, and offers a wide range of payment solutions that make handling global transactions seamless. The support team is responsive, knowledgeable, and quick to provide solutions whenever needed, which makes a big difference in day-to-day operations.

What I appreciate most is the transparency and efficiency of their system — from subscription management to secure payments, everything works smoothly and helps save both time and effort. Overall, PayPro Global has proven to be a trustworthy partner for handling international payments, and I would gladly recommend them to businesses looking for a robust and professional payment solution. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Nothing I dislike about the PayPro Global, it was a great experience. Review collected by and hosted on G2.com.

PS
Pawel S.
Founder
Small-Business (50 or fewer emp.)
"Reliable partner with outstanding support"
3.5/5
What do you like best about PayPro Global?

What stands out the most is the excellent customer support. The team is always quick to respond to emails, provides clear solutions, and often goes the extra mile by suggesting improvements. This responsiveness gives us confidence that any issue will be resolved smoothly. Overall, PayPro feels like a real partner rather than just a service provider. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

The main area for improvement is the user interface. While the platform is functional, configuring products, managing actions, and customizing settings could be more user-friendly. Additionally, reports would benefit from a clearer design to improve readability and analysis. Review collected by and hosted on G2.com.

AB
Alex B.
Founder and CEO
Consulting
Small-Business (50 or fewer emp.)
"PayPro Global — my favorite e-commerce solution"
5/5
What do you like best about PayPro Global?

Seamless worldwide payments for my subscription service. The support team is friendly and helpful. I was choosing between several e-commerce solution providers, and PayPro Global turned out to be the most convenient for my online postage stamps valuation service findyourstampsvalue.com I have worked with. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

I was wrong, actually full PPG offers support for China's most popular local payment methods, including: UnionPay, WeChat Pay and Alipay. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Seamless integration with outstanding developer support!"
5/5
What do you like best about PayPro Global?

The tools and documentation are incredibly developer-friendly, making integration fast and hassle-free. Their tools are thoughtfully designed with the user in mind, and the checkout page supports high customization. What amazed me even more is that they quickly provided me with a custom, beautifully designed checkout page—completely free of charge. I truly felt the dedication of the PayPro Global team, and I’m so grateful for their support! Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Honestly, I don’t have much to complain about. If I had to say something, I’d love to see the new Dashboard UI released sooner—I’m really looking forward to it! Review collected by and hosted on G2.com.

Verified User in Entertainment
EE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Amazing Support he PayPro Team"
5/5
What do you like best about PayPro Global?

Tetiana and the entire team at PayPro are amazing. They are extremely reliable and provide fast and high-quality support. They have been decisive to make our project successful. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

The lack of support for sepa payout is uncanny for a company like PayPro and the all-in price for FX conversion when customers pay in a different currency is too high. Review collected by and hosted on G2.com.

Olena R.
OR
Olena R.
Head of customer department
Small-Business (50 or fewer emp.)
"Experience of cooperation with Paypro Global"
5/5
What do you like best about PayPro Global?

Yaware collaborates with PayPro Global to ensure convenient and secure online payment processing for customers worldwide. Through integration with the PayPro Global platform, Yaware has successfully automated billing, subscription management, and international transaction processing, resulting in an improved customer experience and expanded global reach Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

There’s little to dislike — however, minor improvements in dashboard speed and flexibility of pricing plans could make the platform even better. Review collected by and hosted on G2.com.