What I like best about Payscale Ascent is its ability to centralize compensation data and streamline compensation management. The platform makes it easy to benchmark positions against market data, manage salary structures, and support informed pay decisions with reliable analytics. I also appreciate the user-friendly interface and reporting capabilities, which make it easier to communicate compensation recommendations and maintain consistency across the organization. Overall, it helps improve efficiency, supports pay equity, and provides the data needed to make competitive compensation decisions. Yes Yes Review collected by and hosted on G2.com.

One area for improvement is the overall user experience. Some features require navigating through multiple screens, making common tasks less intuitive than they could be. Report customization can also be somewhat limited, and certain workflows take more clicks than expected. Additionally, there is a learning curve for new users, and some system updates can make it difficult to quickly locate features that were previously familiar. Improving navigation, reporting flexibility, and consistency across the platform would make the overall experience even better. Review collected by and hosted on G2.com.

The “Explore” tab is amazing. It’s a quick, efficient way to access all the data in an easy-to-consume format. I use the “Explore” tab every day, and it’s become my go-to section of the website. Review collected by and hosted on G2.com.

All of the paywalls. My organization pays for the service but still doesn't have access to several important things. New additions like Korn Ferry and others are thrown behind a paywall. It would be nice if the amount we are paying unlocked everything. Review collected by and hosted on G2.com.

I absolutely love everything about Payfactors. My favorite feature right now is the JDM for job descriptions. We just set up Smart Price as well, and using the AI features for job matches and reviewing everything has made our market pricing so much faster. I also appreciate that it takes the manual out of the process, eliminating possible bias because it uses job duties for matching rather than just guessing or using titles. It essentially does the hard work for us, meaning we don't have to go through each job description to find the best match. The system is incredibly easy to set up, as Payfactors did all the heavy lifting for us. Review collected by and hosted on G2.com.

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I like how intuitive Payfactors is; if I'm unsure where something is, I can usually find it where I expect it to be, making the user experience crucial. It saves me time since I don't have to search the entire system to find what I need quickly. There's a lot of data we process when pricing jobs, and being able to filter it down fast to find matches is really nice. It saves a lot of time with job pricing and building out jobs is very quick and efficient. I love the job description manager; it's super easy to copy, paste, and track updates. It has replaced our old method of using Word documents and email exchanges, which is a big improvement. Organizing all our data in one place, easy updating, and the opportunity to attend trainings and courses they offer have all been really helpful. Review collected by and hosted on G2.com.

Nothing I can think of, I am excited to keep learning more about the system. Review collected by and hosted on G2.com.

Pricing for unique jobs and blending roles with hybrid responsibilities is very useful. Review collected by and hosted on G2.com.

While the customizability can be a good thing, but turned out to be too much to manage without a dedicated compensation professional on our team. Maintaining a repeatable compensation analysis requires a lot more updating than what would be ideal. Additionally, pricing for Total Cash earnings (base plus bonus or commissioned roles) did not seem accurate, and for sales roles requires upgrading to a higher level package. Review collected by and hosted on G2.com.

I find the pricing tool in Payscale Ascent (formerly Payfactors) really helpful. It assists in reviewing compensation, allowing us to look at multiple roles or multiple employees within a role simultaneously. This helps ensure fair compensation and makes our decision-making process a lot quicker. It also aids in time management, especially when it comes to reviewing compensation across different roles. Review collected by and hosted on G2.com.

I do wish that there was a little less manual input required. Sometimes the templates just seem a little outdated, and I wish I could have information already fed into my jobs directly from the surveys I'm receiving, and not have to plug and play. Review collected by and hosted on G2.com.

I like its ease of use. It's very intuitive and easy to learn how to do various things. The way it's been designed is definitely geared towards the user. I also like the built-in survey feature that Payfactors provides its customers, and that's proved a valuable resource for us. Review collected by and hosted on G2.com.

Hopefully, the AI functionality will be made available shortly. I know that it's available on Market Pay right now, which gives us platform that we transitioned from to Payfactors. So I'm just eager to get that rolled out in the Payfactors and start using that in the help basically, help us with completing salary surveys. Review collected by and hosted on G2.com.

We enjoy the ability to send out Total Rewards Statements annually. It is a fairly easy process compared to others. Review collected by and hosted on G2.com.

The amount of manual work required in order to have a fully functional system. The structure mapping, having to input your own geo diff, etc. is a bit cumbersome. Especially considering this information is readily available to PayScale. The option to customize (through structure mapping etc.) should be available, but only if desired. Review collected by and hosted on G2.com.

I like that I can use the market pay tool to utilize the survey matches for jobs. I also like that Payfactors provides updated data at different months throughout the year, making the data the most up-to-date. The initial setup was great, especially coming from using spreadsheets. Review collected by and hosted on G2.com.

It works well, maybe more university jobs and or adding the difference between an online adjunct vs a campus adjunct to their questioning with universities because there is a difference in the data and it's always misinformed because no one understands that it is different. Review collected by and hosted on G2.com.

What I like most about Payfactors is how easy it is to search for job descriptions, make updates, and publish changes. Those updates sync directly to our public job catalog, which helps keep our information consistent and up to date. I also appreciate that when job descriptions are edited, prior versions are saved rather than overwritten. Having that historical record supports our documentation needs and helps us maintain compliance.

The Pricing Projects tool provides meaningful insights for our market research by using survey-based compensation data to show how our jobs align with external benchmarks. Even when some roles don’t have exact matches, it still offers a strong foundation for evaluating market alignment and identifying areas that may need adjustment. The ability to customize our market selections, along with AI-supported matching, improves accuracy and reduces the manual effort required to review potential benchmark roles.

We use Payfactors alongside other data sources as part of a comprehensive review process, and the training resources in the Payscale Academy and the Payscale Collective community forum make it easier to deepen our understanding of the platform and connect with other compensation professionals. Review collected by and hosted on G2.com.

Because we’re still fairly new to the Payfactors platform, some parts of it aren’t as intuitive as we’d like, and a few of the Pricing Project reports are not as clear or helpful as we expected. There are also a lot of features to learn, which can feel overwhelming, but I imagine this will get easier with more frequent use. Review collected by and hosted on G2.com.