Panopto Reviews (157)

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Panopto Reviews (157)

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4.3
157 reviews

What do users say?

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Users consistently praise the ease of use and seamless integration with various learning management systems, making it a reliable choice for recording and sharing educational content. The platform's ability to automatically generate transcripts and its robust search functionality enhance the user experience, allowing for efficient content management. However, some users note that the editing tools can be limited and unintuitive, which may require a learning curve.

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Sebastian K.
SK
Sebastian K.
Services für digitale Lehre
Enterprise (> 1000 emp.)
"The perfect Videomanagement Solution for our University"
5/5
What do you like best about Panopto?

When we bought Panopto in 2020 we needed no more than 3 days to fully integrate Panopto in the university ecosystem. Panopto perfectly matches our needs in terms of automated lecture capture and livestreaming via Panopto certified devices and their distribution throughout the moodle integration. Additionaly Panopto empowers both members of staff and students to easily create and manage their video content. On top Panopto´s features, like captions, fully searchable content, discussion, e.g. empower to students to rewatch lecture content and create their personal learning path.

We are using Panopto for nearly sic years now, and there were no greater issues in terms of site-outages, malfunctions, e.g.

With the new addons Elai and Access AI Panopto adopted future proof tools.

The customer support is alwas friendly and problem-oriented and solved our issues verry fast. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

There´s nothing bad to tell about Panopto. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for sharing your experience as a long-time Panopto customer! We’re happy to hear that your university was able to integrate Panopto so quickly and that our platform continues to support your lecture capture, livestreaming, and video management needs. It’s great to know that both faculty and students are benefiting from Panopto's features.

We also appreciate your feedback on Elai and Access AI. It’s exciting to see these tools helping institutions prepare for the future of digital learning. Thank you again for being a valued Panopto customer!

Lori V.
LV
Lori V.
Insructional Designer
Mid-Market (51-1000 emp.)
"Panopto: A Must-Have for Seamless Teaching Experience"
5/5
What do you like best about Panopto?

I love Panopto. I use it to show my students examples of public speaking, and it's great for organizing my example videos in one place, which saves me time. One of the features I really like is the quiz feature. I can do a lecture video and stop to do a knowledge check, which helps me see if students are understanding the content. I also like to analyze the analytics to see if the video was effective. The setup was very easy for me with good guidance from the university, and it works really well in Blackboard. It's a great tool for both faculty and students. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I don't like the way Panopto stores videos in the folder for the particular class when I create videos. I want to be able to access videos from any semester at any time, link them in the course, and always have that link work. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Hi Lori, thank you so much for your glowing and in-depth review. We love our quizzing features and analytics, so we're happy to hear that it's helping you check comprehension in real time. The folder issue you're describing could be worth flagging with your account manager, as we at Panopto want to make the specific workflow as seamless as possible for our users.

Kristel K.
KK
Kristel K.
Wellness Advocate
Education Management
Enterprise (> 1000 emp.)
"Versatile, Detailed, and Helpful Support"
4.5/5
What do you like best about Panopto?

I really love how detailed Panopto is and the many different editing options available. I also appreciate the ability to search the AI-generated transcript for words or phrases that may not have been captured accurately. The search, find, and replace feature makes it easy to quickly make edits without spending hours on video editing. Additionally, I've found the support team very helpful, particularly Steve Lyons, our account manager, who provides valuable training materials, meets with us when we have questions, and connects us to the support team as needed. Also, Nate Denlinger has been amazing to work with on some of our more complex technical issues. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I find that it is not super intuitive to someone who is not tech savvy or well-versed with educational technology. It has so many background settings items that it can be overwhelming. When one is trying to find the correct setup for the videos or who is going to be able to access and share them, the setup from an administrative side is much too complex. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thank you for the kind words, Kristel. It's great to hear the editing options and the search and replace feature are saving your team time on faculty support content. Your feedback on the administrative setup is well taken; the depth of configuration that powers the platform can feel like a lot up front, and making that side more approachable for non-technical admins is something we care about.

Verified User in Higher Education
CH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Excellent Video Platform with Editable Captions, Keyword Search, LMS Integration"
4.5/5
What do you like best about Panopto?

Panopto is a video platform - one of its enduring qualities is the viewer interface, specifically, its many useful options for the viewer of the video. Panopto also has strong useful options for the creator of the video on this platform.

Once a video is created or uploaded to Panopto, a transcript is created from the dialog. That functions as closed captioning for accessibility. The creator can easily see and edit the transcript before publishing/sharing the video. The viewer can do more than just read the cc. The viewer can search the cc for any text, which jumps the video to that spot: very helpful for longer videos, like a lecture recording.

The viewer can add bookmarks, extensive notes, and create and share discussions, in a class setting, for example. The interface offers 10-second forward and back buttons to repeat missed content, or skip ahead in small increments.

The creator has useful features including timeline video editing, fixing the closed caption transcript, inserting quiz questions and discussion points that pause the video until answered. Artificial intelligence features include ai viewer analytics and even language translation options.

In my case, Panopto is integrated with our university's LMS (learning management system). Its features make it an easy to use video tool within our LMS.

Its pricing structure, especially for storing video content, make it an economical decision to employ.

Its support structure is thorough, offering not help articles, many short, useful support video clips, longer use case videos and webinars. The support web pages are neatly organized and easy for both viewers (students) and creators to navigate. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Most Panopto features are extensive and useful. The video editor, that video creators use, is limited. Because Panopto is not primarily a video editor, it lacks many features that some video editing apps have. It is also not that intuitive for the first-time creator to use; hence there is a bit of a learning curve to understanding how it works, and the limitations that it has. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thank you for such a detailed and generous review. It's rewarding to hear how much value you're getting from the editable transcripts, in-video search, quizzing, and the LMS integration, along with the support resources. You make a fair point on the editor and the initial learning curve for new creators. Panopto is built first as a video management platform rather than a full editing suite, and we're always working to make that first experience smoother. We appreciate you taking the time to share this and look forward to continuing to support your university.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Enjoy using Panopto"
5/5
What do you like best about Panopto?

Ease of creating recordings from the web browser without being required to download the Panopto software. Ease of uploading previously created videos. Easy to use integration with Canvas. For the most part Panopto support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I wish the integration in Canvas would show a Panopto button when you select Panopto Video form the course menu instead of the box with the diagonal arrow. Many faculty do not understand that is how they can get access to Panopto.

I wish Panopto had an "act as user" feature so I could better troubleshoot without having to get in a live Microsoft Teams meeting with an instructor and have them share their screen with me to troubleshoot. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for your detailed and candid review. We're thrilled that our browser-based recording and Canvas integration are working well for you.

We sincerely apologize for your frustrating support experience and the slow performance of the *Browse > All Folders* view. We’ll be escalating your feedback to our support leadership to ensure we improve our ticket resolution process.

Your suggestion for an *act as user* feature is excellent, and we've passed this directly to our product team. Your valuable feedback helps us improve both our product and our support processes.

Elena Q.
EQ
Elena Q.
Interim Dean of Graduate School
Mid-Market (51-1000 emp.)
"Easy All-in-One Video Platform with Great Zoom Integration and Training"
5/5
What do you like best about Panopto?

Panopto provides Madonna University faculty with an easy-to-use, all-in-one platform for recording, editing, captioning, and securely sharing course videos directly within the learning management system. Panopto – Zoom integration is one of the features that our faculty really appreciate. Panopto allowed our faculty to come up with alternative options for creating assignments.

For students, Panopto is a resource that does not require heavy training. It is very easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I can't speak to that, as I am a big fan of the tool. I did hear a couple of comments from our adjunct faculty stating that Panopto's editing interface feels a bit overwhelming. However, these faculty also said that Panopto's training materials are great. Reviewing them helped figure things out relatively quickly. I think Panopto, as any other tool, requires a minute or two to get used to, but once you do, you realize how intuitive Panopto is. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thank you for taking the time to share such a detailed account of how Panopto has been working for Madonna University. The Zoom-to-Panopto workflow, the ability to edit without breaking URLs across course copies, and seeing adoption spread beyond Instructional Design is the kind of institutional momentum we aim to support.

MM
Milad M.
IT Training Program Manager
Mid-Market (51-1000 emp.)
"Great Onboarding and Smooth Video Migration to Panopto"
4/5
What do you like best about Panopto?

The onboarding has been great. We had a smooth video migration from the previous platform into Panopto. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Our understanding was that Panopto will migrate our videos from various platform for us, but we were told it is only covered with one, and the rest are subject to extra payment. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Hi Milad, thanks for sharing! Happy to hear that the onboarding and initial migration went smoothly; that is something we pride ourselves on. On support, your feedback for wanting faster access to Panopto experts is an important flag, and we highly encourage you to share this with your account manager.

Martin C.
MC
Martin C.
Director of Academic Technology
Enterprise (> 1000 emp.)
"Easy Video Uploads with Excellent Help Files"
5/5
What do you like best about Panopto?

It’s easy to upload video content, and the help files are very good. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The video editor could be easier to use, and the timeline expansion needs finer, more precise control. Review collected by and hosted on G2.com.

Adam W.
AW
Adam W.
Documentation & Training Manager
Mid-Market (51-1000 emp.)
"Seamless LMS Integration with an Engaging, Notes-and-Slides Video Experience"
4/5
What do you like best about Panopto?

Panopto integrates smoothly with our LMS and lets students watch videos while viewing notes and slides at the same time. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I find the editing interface confusing, and it’s been difficult to explain it clearly to faculty. We’ve also run into issues with the mobile app, where students are sometimes unable to upload their recordings. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thank you for the review, Adam. It's great to hear the LMS integration and the side-by-side notes and slides experience are working well for your online and hybrid students, and that the accessibility features are supporting your WCAG efforts. We hear you on the editing interface and the mobile upload issues, and that feedback is valuable as we keep refining the experience for both faculty and students.

MG
Michael G.
System Analyst
Enterprise (> 1000 emp.)
"Effortless Lecture Capture with Seamless VLE Integration"
4/5
What do you like best about Panopto?

I appreciate Panopto's integration with our VLE, which enhances ease of use for students and manages authentication and access efficiently through SSO. The LTI integration with Canvas also stands out, making it easy for lecturers to embed videos. Additionally, the initial setup of Panopto was very easy. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

We are trialing the Access AI functionality and we don’t believe it is quite there yet for us to use with students. Some of the summaries are missing key parts, and the 3 key points could prove confusing to students thinking there is only 3 key areas to look at. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thanks for sharing the early read on Access AI alongside what is working well in your Canvas environment. The concern about summary completeness and the rigidity of the three key points is fair. Please continue flagging observations as the trial progresses.