I like its ability to guide students to ask open ended questions with high curiosity score. Review collected by and hosted on G2.com.

The due dates do not appear on the students canvas. As result, they tend to miss the submission dead lines. Review collected by and hosted on G2.com.

I like that my students receive feedback, and that they receive guidance on asking good questions and providing good responses. Review collected by and hosted on G2.com.

Sometimes the feedback on why a question is rejected is not as detailed. And, the curiosity score is a black box to students Review collected by and hosted on G2.com.

The format encourages students to explore a topic within the class that they find interesting, which they find really motivating and engaging. I was surprised at how much students got engaged with the assignments when they started writing about something they were really interested in exploring. Packback also gives students feedback on reference and citation use, and ensures that AI generated content is limited in their assignment submissions. All of this is managed by giving students direct feedback and the ability to improve their work iteratively. Some students have even noted that this is a great jumping off point to help get them started on research ideas. And importantly, packback can provide this type of learning support in very large online classes, where instructor time, resources, and support would not make this level of feedback possible otherwise. An excellent critical thinking based assignment for large classes! Also, the platform is very easy to link to a course Canvas page, which is easily done with support from their great customer service. Review collected by and hosted on G2.com.

Packback doesn't have the ability to filter for content, only for depth of the discussion and other important writing and citation building skills. This means students could theoretically write about aliens and still get full credit (yes, this has been attempted in my class). So you still do need to put some time into skimming through the posts to ensure students are on topic, but overall this is still a lot less time spent in grading as there would be otherwise. Review collected by and hosted on G2.com.

Ease of use, onboarding experience and great customer support Review collected by and hosted on G2.com.

students are required to login Canvas to use, packback, otherwise their score will not showed on grade book Review collected by and hosted on G2.com.

The discussions are easy to use and the curiosity score helps to ensure an appropriate level of thoughtfulness and effort in the each student's engagement with content. The ability to set up rubrics, prompts, and other criteria make it easy to grade the Deep Dives and enhance the quality of student's work. I am just exploring the Polls, but am excited to use that feature more in classroom discussions. Review collected by and hosted on G2.com.

Nothing specific - I think it is all upside in my experience so far. Review collected by and hosted on G2.com.

In my opinion, Packback has been useful in enhancing student engagement and promoting higher-order thinking in my Exercise Physiology course. I regularly use the question-driven discussion model because it encourages my students to move beyond rote memorization and actively apply course concepts. One of the most valuable features is the real-time, AI-powered feedback, which guides students toward improving the depth, clarity, and originality of their contributions. Additionally, the platform’s automatic grading system significantly reduces administrative workload, allowing me to focus more on teaching and providing personalized feedback rather than manual scoring. The emalied highlights are also really helpful. This combination of pedagogical rigor and time-saving functionality makes Packback an exceptional resource. Review collected by and hosted on G2.com.

There is a learning curve for both students and instructors. Review collected by and hosted on G2.com.

The help with writing that it offers students and the immediate feedback. Also, the ability to upload links and GIFS/videos. As an instructor, it's easier for me to read through responses than Canvas' discussion forums. Review collected by and hosted on G2.com.

I don't like that it breaks up the responses into multiple pages instead of a continual flow - would be easier for scrolling purposes. The cost can also be offputting to students. The Deep Dives set up is a bit clunky visually, especially the prompt section. Review collected by and hosted on G2.com.

Packback allows me to give meaningful assignments for students to apply concepts we have been learning in class in a real world setting. It allows for ease of scoring without need to manually grade each one. Feedback can be given to the class as a whole during discussion but each student has received a score.

The support from the experience managers has always been excellent. They have helped me in setting up the courses and were a great source of knowledge and support as i originally was determining how I could best set up assignments for particular courses. Review collected by and hosted on G2.com.

I would use polling more often if the polling questions could be easily integrated. The ability to embed polling questions in my power point slides and not require jumping back and forth between applications in class would be a significant improvement.. Review collected by and hosted on G2.com.

Adding Packback to my courses has lead to deeper student engagement, improved writing outcomes, and saves me time by allowing me to provide quicker feedback to students. The AI Writing Tutor in the Writing Assignments is very valuable to students, especially developmental-level students, as it provides prompting questions if they are experiencing writer's block (while not giving them the answers--a student told me, "It's asking me the same questions you would ask me in the tutoring lab!" The depth of student responses in the Discussion Assignments is much improved over discussion boards in our LMS, too. Overall, Packback is a way of "steering into the skid" of incorporating AI into the classroom. It is easy to get students set up in the platform, as the customer support from the Packback team is second to none: creating a 15 or 30 minute meeting with a Packback support representative can have you set up and ready to use your classes right away. It integrates very smoothly with our LMS, so students can access Packback assignments very easily. Review collected by and hosted on G2.com.

My only suggestion for improvement is on the Discussions--I wish that student replies to their classmates were indented in some way so that I could easily see which post they are responding to. Review collected by and hosted on G2.com.

I cannot speak highly enough of their customer support. The curriculum consultants, in particular, are extremely helpful. They listen to your concerns, they express enthusiasm about new features, and they will be your biggest cheerleaders when you're mired down in the midst of a school year. I've never worked with an ed-tech company that almost exclusively staffs former educators. I have been working with Packback for about 4 years now, and one of the best things about their customer service is that they LISTEN TO FEEDBACK and implement changes that teachers need/want.

For the students, I love that Packback assists students in checking credibility of sources, in monitoring their grammar, and in strengthening their claims.

For me, I like how easy it is to use; I can connect Packback to Schoology, I can set how often I use it, I can change due dates as necessary. I find that it closely mimics college style discussion boards, so my students will feel comfortable when they make that transition. Review collected by and hosted on G2.com.

While the AI feedback is helpful, I've had to create new rules for my students to follow when generating Packback discussion questions or responses as they have found "loopholes" to increase their Creativity score (including a source without actually referencing it; using various text treatments like bold or underline when it doesn't make sense; needless photos). Review collected by and hosted on G2.com.