Optlo Pricing Overview

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Optlo Pricing Key Insights

Last updated on Apr 09, 2026

Optlo offers 3 pricing editions, starting at $19. Optlo pricing tiers are designed to support different usage levels and team sizes. Optlo also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the Optlo pricing table below to figure out the best fit for your needs.

Starter — $19 / 1 Seats Per Month

Growth — $59 / 3 Seats Per Month

Custom — Contact Us

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Starter

$19.00

1 Seats Per Month

For early-stage teams launching AI support for the first time. 500 active conversations per month, 1 seat, 3 workflows, 100 website sources, 1,000 notes, and embedding on unlimited websites. $16/month billed annually ($190/year), two months free. You connect your own AI provider account and pay that provider directly for tokens.

Growth

$59.00

3 Seats Per Month

The most popular plan, for small and mid-sized SaaS teams handling higher support volume. 2,000 active conversations per month, 3 seats, 8 workflows, 100 website sources, 1,000 notes, and embedding on unlimited websites. $49/month billed annually ($590/year), two months free. You connect your own AI provider account and pay that provider directly for tokens.

Custom

For teams with higher conversation volumes or specific requirements. Custom limits on active conversations, seats and workflows, unlimited seats, and priority support. Priced on request. You connect your own AI provider account and pay that provider directly for tokens.

Optlo charges a platform subscription based on active conversations and seats. AI token usage is not included and is not marked up: you connect your own OpenAI, Anthropic or Google Gemini account and pay that provider directly, so AI cost appears on your provider bill rather than ours. This is the reverse of the per-resolution pricing common in this category, and it is the main thing to understand before comparing these numbers with anyone else's.

Starter is $19 per month, or $16 per month billed annually ($190 per year). It covers 500 active conversations per month, 1 seat, 3 workflows, 100 website sources, 1,000 notes, and embedding on unlimited websites.

Growth is $59 per month, or $49 per month billed annually ($590 per year). It covers 2,000 active conversations per month, 3 seats, 8 workflows, 100 website sources, 1,000 notes, and embedding on unlimited websites.

A custom plan is available for teams with higher conversation volumes or specific requirements, priced on request and including priority support.

Annual billing gives two months free on both paid plans. Add-ons are available at $15 per extra 500 active conversations per month, $15 per extra seat per month, and $99 per month to remove the "We run on Optlo" widget branding.

The 7-day free trial requires no credit card and includes AI usage, so you can evaluate a working agent before connecting a provider account of your own. There is no permanently free plan.

Pricing information for Optlo is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Optlo must be conducted with the seller.

Prices in USD and correct as at 21 August 2026; subject to change. AI token usage is billed by your own provider and is not included in these prices.

Pricing information was last updated on August 20, 2026

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Optlo Alternatives Pricing

The following is a quick overview of editions offered by other AI Customer Support Agents Software

Product	Price	Features
Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Fin Fin with your current helpdesk	$0.991 Outcome	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour. Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more. Customizable tone and answer length. Takes action to update external systems. Transfers to agents directly in preferred Inbox.
Talkdesk Talkdesk Express™ \| United States & Canada Small Business Exclusive	Free25 Licenses Free to Start	Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.

Various alternatives pricing & plans

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Pricing information for the above various Optlo alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

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Optlo Pricing Overview

Optlo Pricing Key Insights

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Optlo Alternatives Pricing

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