Hi Samantha,

Thank you so much for this — five years is a long time to trust any tool, so hearing that OptimoRoute has been part of your daily workflow for so long genuinely means a lot to us.

It’s great to hear the storefront integration and tracking have helped keep things running cleanly on your end — and your kind words about our support team will absolutely make their day.

Most of all, we’re happy OptimoRoute is taking the pressure off planning hundreds of deliveries a day. That’s exactly what we’re here for.

Thanks again for sticking with us. We truly appreciate you.

Best

OptimoRoute Team

Hi there,

We’re glad to hear OptimoRoute has been easy to understand and integrate, that combination of simplicity and solid routing (plus analytics) can really make day-to-day operations feel more in control.

It’s also great to know you’re using it to adapt routes based on changing needs. That kind of flexibility is where a lot of teams see real value.

We appreciate your note about webhook events as well, that’s helpful feedback.

Thanks you for sharing your experience!

Best

OptimoRoute Team

Thank you so much for the thoughtful review, Jonathan! We're thrilled to hear that OptimoRoute has been a game-changer for your pickup and delivery scheduling—helping you save time, fuel, and hassle while keeping your operations efficient and flexible. It's also great to know our support team has been there when you needed them.

We really appreciate your feedback on driver-specific route dispatching. We'll take this into account as we continue improving the system. Thanks again for recommending OptimoRoute and for being a part of our growing community!

Thank you for the amazing review, Aditi! We're so glad to hear that OptimoRoute has made a real difference for you - automating what used to be a manual, time-consuming process and helping you manage 20–30 routes a day with ease. It’s great to know that features like stop priority, live tracking, and delivery proof are adding real value to your operations.

Adding “lock route sequence” feature flag and using third allowed change when replanning can likely fix your re-routing issue. Feel free to contact our support so we can help you with that. Thanks for choosing OptimoRoute - we’re proud to support your growing business!

Thanks for the review and the feedback. We offer analytics in our middle tier and top tier. Our middle tier is more cost-effective than most of the platforms out there and provides many features included that others charge as add-ons. We continue to add new dashboards and reports to the analytics based on feedback from our customers. Our real-time tracking is used as the primary tracking mechanism for most of our customers to track their drivers and vehicles.

Durukan,

Thank you for the fantastic review! We’re thrilled to hear how OptimoRoute has transformed your delivery operations—eliminating manual work, improving efficiency, and boosting customer satisfaction. It’s great to know our system's flexibility is helping you adapt in real time without disruption.

We also appreciate your thoughtful feedback on reporting customization and niche integrations. These are exactly the kinds of insights that help us shape future improvements.

Thank you for trusting OptimoRoute - we’re proud to be part of your success!

Thank you for your thoughtful review!

We're glad to hear that OptimoRoute’s simplicity and competitive pricing have made it a strong fit for your needs in the waste industry. It’s great to know that features like GPS and completion logging are delivering value without the high cost of more specialized software.

Thanks for choosing OptimoRoute!

OptimoRoute Team

Thank you for your review!

We're glad to hear that OptimoRoute has helped you clearly separate routes and save your drivers time with efficient planning. That’s exactly the kind of impact we aim for.

We appreciate your feedback about routing certain addresses—if you're running into specific issues, our support team would be happy to take a closer look and help you find a solution. Thanks again for choosing OptimoRoute!

OptimoRoute Team

Hi Sapphire,

Thank you for your feedback! We understand the importance of connecting customer reviews back to Google and will take this into consideration for future updates.