"Our agency's IT was using pagers for after-hours on call for at least the last 23 years. Receiving pages were becoming less and less reliable, even with new pagers. We went with OnPage early this year and have not regretted it. Our after-hours Help Desk phone transfers the caller to our OnPage dedicated phone number with a voice-mail message. Unlike our pagers and just receiving a callback..."
"OnOage is very easy to use, we quickly intergrated it into our systems and it only took 2 hours. The sign-up and registration process was very smooth and we would recommend it 100%!"
For office personnel, OnPage can replace physical pagers and provide more features.
12/14/2022
"It's rare to find a SaaS product that does exactly what is advertised, and OnPage does just that. We were looking for a solution to replace physical pagers, and OnPage has allowed us to do that."
"Whenever we get P1 or P2, we instantly get notifications on OnPage.This helps us immensely as we cant check emails all the time. We get the message immediately after the customer raises high-priority incidents on the Onpage App."
"I like how the system overrides the volume setting on your phone. I get emails and text messages through the night, so I turned down my notifications, but I have missed some of our client's emergency calls. So I had to keep the volume up on my notifications. With OnPage, I can turn everything down, even the ringer, and still get notified of an emergency call."
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Great notification & paging tool
07/26/2022
"It integrates very easily into our current ticketing system. The integrations allow for granular notifications, routing, and esclation. All of this with a scheduling feature to setup rotations weeks in advance."
"I love that it over-rides my phone settings so if I forget and leave my phone on silent I still get the alert. I like that when I open the app it takes me directly to the inbox."
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Works well functionally, but could use a facelift
07/06/2022
"The ease of use to edit schedules is great, and we are able to switch on the fly as needed for on-call users. In addition, as far as I am aware we have never missed an on-call alert due to OnPage not sending a notice."
Onpage has saved us hours of stress, plus the support is top notch!
06/30/2022
"We have had issues with other platforms getting them to page correctly or not false alert, as soon as we switched over to Onpage we have noticed a complete 360 turn around and have confidence in knowing that the product works and our clients are taken care of!"
"OnPage has helped our team tremendously when it comes to our automated alerting. It allows us to communicate with our team members in other countries that do not have the same cellular providers, and it has repled our dependence on the email to text functionality which many carries no longer support."
"The ability to update people quickly because every minute counts. The GUI is available for phones and the web which helps us integrate all notifications into one easy-to-use platform."
"It works so reliably, and has for several years, that even the details of how we initially configured it for them have become fuzzy for me. The dashboard provides pretty much all we need to know at a quick glance."
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