[ Omnicha... Reviews ](https://www.g2.com/products/omnichannel-customer-engagement-platform/reviews) [ Omnicha... Reviews ](https://www.g2.com/products/omnichannel-customer-engagement-platform/reviews) # Omnichannel Customer Engagement Platform Pricing Overview [Editedit](https://my.g2.com/omnichannel-customer-engagement-platform/pricings) Free Trial ## Omnichannel Customer Engagement Platform Pricing Key Insights Last updated on Apr 09, 2026 * * * Omnichannel Customer Engagement Platform offers **1 pricing edition** , starting at **$69**. Omnichannel Customer Engagement Platform pricing tiers are designed to support different usage levels and team sizes. Omnichannel Customer Engagement Platform also offers a **free trial**. Compare the Omnichannel Customer Engagement Platform pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Alendei Platforms Pvt Ltd** for **custom pricing**. * * * Enterprise — $69 / 1 Portal Per Year Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Enterprise Starting at $69.00 1 Portal Per Year For Small, Medium, Large Enterprises - 3000 users free/Month - Intent based AI bots - 16 + Channels(Includes Instagram,, WhatsApp, Facebook, Google, SMS, etc) - No code bot builder - Multilingual - Analytics - E - commerce Show More For more details contact sales: chhaya@alendei.com heema@alendei.com priyanka@alendei.com Pricing information for Omnichannel Customer Engagement Platform is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Omnichannel Customer Engagement Platform must be conducted with the seller. Pricing information was last updated on October 10, 2024 Show More ## Top-Rated Alternatives [ ![Sprinklr Service](https://images.g2crowd.com/uploads/product/hd_favicon/a2ce1b21175e0b78b2a94636195c0bc0/sprinklr-service.svg "Sprinklr Service") Sprinklr Service 4.3/5(749) ](https://www.g2.com/products/sprinklr-service/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(6,996) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/omnichannel-customer-engagement-platform/competitors/alternatives) ## Omnichannel Customer Engagement Platform Alternatives Pricing The following is a quick overview of editions offered by other [Chatbots Software](https://www.g2.com/categories/chatbots) | ![Sprinklr Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-service.png) [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) ##### Digital + Voice Package- Service 2 | $4,200.001 User Per Year | Voice, live chat & messaging: Provide seamless experiences across 30+ digital channels and robust support on Voice. Use AI and automation to increase selfservice, improve agent productivity and boost customer satisfaction - Live chat, SMS, Email - Inbound/Outbound Voice - Proactive Prompts - Smart Response - Smart Compliance - IVR to digital deflection - Single Connector - Social to Live Chat Deflection [Show More](javascript:void(0);) | | ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg) [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) ##### Starter Suite | Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce. - Case Management - Knowledge Management - Salesforce Mobile App - Customizable Reports and Dashboards - Task Management, Activity Feed - Lightning App Builder - AppExchange App Integration [Show More](javascript:void(0);) | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | Various alternatives pricing & plans Free Trial Pricing information for the above various Omnichannel Customer Engagement Platform alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Chatbots ](https://www.g2.com/categories/chatbots) ##### Explore More [ Best app for managing accounts receivable ](https://www.g2.com/discussions/best-app-for-managing-accounts-receivable)[ User-friendly demo automation software for sales teams ](https://www.g2.com/discussions/what-s-the-most-user-friendly-demo-automation-software-for-sales-teams)[ What is the best recruitment marketing tool for employer branding? ](https://www.g2.com/discussions/what-is-the-best-recruitment-marketing-tool-for-employer-branding) [ Best platforms for drag-and-drop email design ](https://www.g2.com/discussions/what-are-the-best-platforms-for-drag-and-drop-email-design)[ NAVEX One vs iSpring Suite for a compliance team that needs a mix of off-the-shelf content and the ability to build custom modules for company-specific policies? ](https://www.g2.com/discussions/navex-one-vs-ispring-suite-for-a-compliance-team-that-needs-a-mix-of-off-the-shelf-content-and-the-ability-to-build-custom-modules-for-company-specific-policies)[ Which financial audit software has built-in workflows to manage concurrent audits and coordinate testing with multiple departments? ](https://www.g2.com/discussions/which-financial-audit-software-has-built-in-workflows-to-manage-concurrent-audits-and-coordinate-testing-with-multiple-departments%20) Show More [ Best app for managing accounts receivable ](https://www.g2.com/discussions/best-app-for-managing-accounts-receivable)[ User-friendly demo automation software for sales teams ](https://www.g2.com/discussions/what-s-the-most-user-friendly-demo-automation-software-for-sales-teams)[ What is the best recruitment marketing tool for employer branding? ](https://www.g2.com/discussions/what-is-the-best-recruitment-marketing-tool-for-employer-branding) [ Best platforms for drag-and-drop email design ](https://www.g2.com/discussions/what-are-the-best-platforms-for-drag-and-drop-email-design)[ NAVEX One vs iSpring Suite for a compliance team that needs a mix of off-the-shelf content and the ability to build custom modules for company-specific policies? ](https://www.g2.com/discussions/navex-one-vs-ispring-suite-for-a-compliance-team-that-needs-a-mix-of-off-the-shelf-content-and-the-ability-to-build-custom-modules-for-company-specific-policies)[ Which financial audit software has built-in workflows to manage concurrent audits and coordinate testing with multiple departments? ](https://www.g2.com/discussions/which-financial-audit-software-has-built-in-workflows-to-manage-concurrent-audits-and-coordinate-testing-with-multiple-departments%20)