--- title: NPAW Suite Reviews meta\_title: 'NPAW Suite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how NPAW Suite works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 30 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Development url: https://www.g2.com/categories/development ---

# NPAW Suite Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by NPAW Suite but has limited features.  
  
Are you part of the NPAW Suite team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

NPAW is proud to present its Suite of analytics solution. A powerful, intuitive, and real-time video and application analytics platform that is set to revolutionize the video intelligence industry, allowing OTTs, Telcos, Media Companies and Broadcasters to translate billions of data points into actionable business insights for them to monitor, analyze, and capitalize on, all while their users are watching. In the rapidly developing streaming industry, businesses providing content to users are faced with a serious problem: the lack of visibility over a prohibitively complex content delivery chain. How can they react to user frustration if they don’t know what has gone wrong? How can they respond to developing trends in consumption by device if they don’t have access to this data? NPAW Suite gives video providers the comprehensive overview of their end-users’ streaming experience in real time, integrating with players to get the raw data that matters, and translating it into customizable and easily readable dashboards that not only provide businesses with all the data they could need, but also allow them to understand and act upon it in a meaningful way. The challenge we had was to develop an evolution of our product which could convert extremely complex information into a visual design system intuitive enough to allow clients to identify, create, and stack their own patterns of KPIs, metrics, and dimensions based on the data for their individual service. By working closely with clients and always iterating towards a better version of our product, we were able to create a visual design language simple enough to enable users to obtain the data visibility that they need. The result? NPAW Suite is: Faster than any other analytical solution that came before it, with the ability to process billions of data points at any time without compromising on reliability or quality of data. Simpler to use. It has been designed to be usable for non-technical profiles, cutting learning curves for growing businesses that want to make business decisions based on data. This new UX will allow the online streaming industry to make the most of their potential, adapting to user behavior trends and connecting effects to causes in a way that is simply not possible without video intelligence software. More customizable than ever before. Thanks to new widgets, reporting tools, and different data visualization options (histograms, date comparison by unlimited metrics and dimensions, the ability to remove outliers, easily navigable drill-down options such as individual views, minutes, content titles, countries, ISPs, CDNs, and many more) companies are able to take data-based business decisions rather than acting in the dark. Above all, this technology is exceptional for its adaptability. At NPAW we strive to provide video platforms with the analytics tools that they need to grow their business. That means we need to be quick, innovative, and forward thinking, always. NPAW Analytics is a video intelligence solution that unites video analytics with business intelligence to improve video platforms for both the companies behind them and the people using them.

* * *

Seller
[NicePeopleAtWork](https://www.g2.com/sellers/nicepeopleatwork)
Discussions
[NPAW Suite Community](https://www.g2.com/products/nicepeopleatwork-npaw-suite/discuss)
Languages Supported

English, Japanese, Portuguese, Russian, Spanish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by
Luisana Cartay

Show More

## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

24 months

[
View More Pricing Information
](https://www.g2.com/products/nicepeopleatwork-npaw-suite/pricing)

## Top-Rated Alternatives

[

 ![Okta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okta")

Okta

4.5/5(1,366)

](https://www.g2.com/products/okta/reviews)

[

 ![Termius](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termius")

Termius

4.8/5(267)

](https://www.g2.com/products/termius/reviews)

[

 ![SAP Fiori](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Fiori")

SAP Fiori

4.3/5(207)

](https://www.g2.com/products/sap-fiori/reviews)

[
View All Alternatives
](https://www.g2.com/products/nicepeopleatwork-npaw-suite/competitors/alternatives)

## User Insights

Average based on 30 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

7/10/2023

"Good value at the price point"

5/5

What do you like best about NPAW Suite?

Easy to understand dashboard, continuously rolling out new features to enhance the user experience. Well-informed team, fantastic support which is available round the clock. Account manager handles the account at a very personalised level, and they assist us with custom requirements Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

There's not much to say here, but if we want to add something, maybe optimise report export times. Also we need a SQL-like console to check data for administrators and tech teams. Reports can sometimes be slower to follow a trail. Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

Out-of-the-box dashboard and reports for content analytics. Flexible SDK which are easily integrated with most platforms Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

7/10/2023

"NPAW for Video and Web Performance monitoring and Video Benchmark references"

4/5

What do you like best about NPAW Suite?

Organic monitorin of all web and video sessions, powerfull tool to segmentate the data by any specific metric (country, device, OS, Borwser...).

Nice and powerful interface very easy to use. Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

Web SEssions metrics are still on early stage and some times we have detected discrepancies with other tools in reagrds, of Web performance metrics. Hopefully problems will be solved when this feature is a bit more mature. Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

Early detection of video and web performance issues, NPAW enable us to do traige, detect the specific users affected from an issue and adress the problem efectively on the affected users. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

DZ

Dusko Z.

Enterprise (\> 1000 emp.)

9/5/2023

"Flexible"

5/5

What do you like best about NPAW Suite?

A very detailed presentation of the results. Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

The solution generally lacks precise information on where the problem/error occurred (end-to-end). Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

The main goal is to monitor the quality of the delivered service. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
IE

Verified User in Entertainment

Enterprise (\> 1000 emp.)

7/14/2023

"Very intuitive product, stable and excellent support"

5/5

What do you like best about NPAW Suite?

Very intuitive product, stable and excellent support.

As indicated in the title, the product is super intuitive to use. People understand it perfectly and quickly adopt its use. And the experience with support is remarkable. Tracking pending issues is also excellent! Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

When wanting to manipulate values, a possible improvement is being able to choose how to display the data allowing you to do certain counts. For example, on some calculated value, allow that value to be a percentage on some business criteria Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

Know the experience of customers, regarding our video playback products Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

RV

Raphaël V.

Enterprise (\> 1000 emp.)

7/11/2023

"NPAW Suite is a very powerful tool and allows our company to maximize monitoring our infrastructure"

4/5

What do you like best about NPAW Suite?

the different tools proposed by NPAW Suite and the ergonomy Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

it can be difficult to use the tool at the first time Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

NPAW suite helps us monitoring the OTT infrastructure and finding root cause of customers issues Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

7/3/2023

"NPAW advanced video analytics"

5/5

What do you like best about NPAW Suite?

Easy to customize and integrate

Well-designed UX that knows what customers want

Data Accuracy

Top class support Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

Cost could be lower in the current economic environment Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

Key performance indicator on each content enables us to make right decisions on the next content to produce. It also helps us understand content placement performance as well as mapping demographics, seasonality, and other dimensions to different types of content. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Moeed T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moeed T.")
MT

Moeed T.

Mid-Market (51-1000 emp.)

7/10/2023

"Very Good"

4.5/5

What do you like best about NPAW Suite?

Overall user-friendly and detailed information is available in just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

Reporting module should be flexible for end user point of view. Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

Real-time analytics Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

TW

Thomas W.

Mid-Market (51-1000 emp.)

6/26/2023

"Very clean and easy to use solution for gathering insights into user behaviour."

4.5/5

What do you like best about NPAW Suite?

Custom dashboards, easys and intuitive to use filters Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

Tiresome integration and updating with vendors. Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

Direct and real time information on device perfomance, popular content and custom and quick to cresate dashboards. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Piyush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush M.")
PM

Piyush M.

Division Manager - OTT & Cloud

Enterprise (\> 1000 emp.)

7/14/2023

"[NPAW] Review: Why It's Better Than Ever"

5/5

What do you like best about NPAW Suite?

1. User friendly

2. Best comprehensive ui/ux

3. Detailed reporting of Video events

4. Easy to integrate

5. Flexible reporting Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

Cost is little bit high in comparison to comptitors Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

1. To understand user video consumption behavior

2. Content popularity

3. Geo location of customer

4. To understand customer challenges to access the content at their device Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media")
AB

Verified User in Broadcast Media

Mid-Market (51-1000 emp.)

7/12/2023

"Data made easy"

5/5

What do you like best about NPAW Suite?

Work with all the metrics made easy:

- the possibility to correlate the different metrics

- the different modules available that made so easy the analysis Review collected by and hosted on G2.com.

What do you dislike about NPAW Suite?

The impossibility to change the "Overview" dashboard of all the modules.

Need improvements on the content analysis - this is not a dislike is more an improvement that should be made. Review collected by and hosted on G2.com.

What problems is NPAW Suite solving and how is that benefiting you?

- deeper analysis

of content consumption - understand users consumption behaviours

of users' behaviour - help to improve UX/UI of the different platforms

of error reporting - faster error resolutions

of....(the list is enormous) Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

24 months

### Average Discount

13%

[
View More Pricing Information
](https://www.g2.com/products/nicepeopleatwork-npaw-suite/pricing)

##### Categories on G2

[Other Development](https://www.g2.com/categories/other-development)

##### Explore More

[Best CRM Software](https://www.g2.com/discussions/what-s-the-best-crm-software-on-the-market)[Best cloud account data management platforms for sales operations](https://www.g2.com/discussions/best-cloud-account-data-management-platforms-for-sales-operations)[Which pharmacy management systems are most trusted by pharmacy directors based on user reviews?](https://www.g2.com/discussions/which-pharmacy-management-systems-are-most-trusted-by-pharmacy-directors-based-on-user-reviews)

[Best software for managing parallel builds](https://www.g2.com/discussions/best-software-for-managing-parallel-builds)[What are the most trusted Sage Intacct channel partners by finance executives based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-sage-intacct-channel-partners-by-finance-executives-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/nicepeopleatwork-npaw-suite/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)