I like how simple ngrok makes local development and testing. Setting up a secure public URL for a local server takes only a few minutes, which is incredibly helpful when testing APIs, webhooks, or demo environments.

Both the UI and the CLI are straightforward, so even people who aren’t deeply experienced with networking can get things running quickly. The integrations with common development workflows are solid as well, especially when testing services like Stripe, GitHub webhooks, or mobile apps that require external callbacks.

In most cases, performance has been reliable, with stable tunnels and very little setup friction. The real-time request inspection feature is particularly useful for debugging API traffic. From a productivity standpoint, it saves a lot of time because there’s no need to manually configure complicated port forwarding or spin up temporary hosting environments. The onboarding experience is also excellent: the documentation is clear, and most setup steps feel beginner-friendly. Review collected by and hosted on G2.com.

One downside of ngrok is that some of the most useful features are locked behind paid plans. The free version works well for testing, but limitations like changing URLs and session restrictions can become frustrating during regular development work.

The UI is clean overall, although managing multiple tunnels or advanced configurations can sometimes feel less intuitive than expected.

Performance is generally good, but free tunnels occasionally experience slower speeds or connection instability depending on usage.

Another issue is that some corporate networks or security systems may block ngrok domains, which can create problems during demos or external testing.

While the platform is easy for developers, less technical users may still struggle to fully understand networking concepts during setup.

The AI or intelligent tooling side is still fairly limited compared to newer developer platforms that are adding more automation and debugging assistance Review collected by and hosted on G2.com.

I use ngrok to expose my local apps to the internet for testing, sharing, and handling webhooks without deploying them. Ngrok solves the problem of accessing my local development environment from the internet. It lets me test APIs, webhooks, or share my app with others instantly without deploying it to a live server. What I like most about ngrok is its simplicity and speed; it instantly gives a secure public URL for my local app so I can test and share it without any complicated setup or deployment. I value how its key features make development fast and efficient. The ability to generate an instant public URL allows me to quickly share or test my local app without deployment. The webhook support helps me handle real-time responses from external services without deploying the app, and the request inspector allows me to easily monitor and debug incoming traffic. These features save time and make the whole workflow much smoother. Review collected by and hosted on G2.com.

Ngrok could be improved with stable URLs in the free plan, better connection reliability, and fewer restrictions on advanced features. It can also feel limited for long-term use since sessions expire quickly, and managing multiple tunnels isn't very smooth. Adding more flexibility and reducing dependencies on upgrades would make it more convenient for developers. Review collected by and hosted on G2.com.

It’s easy to implement, and the free plan lets me do everything I need at the moment. Review collected by and hosted on G2.com.

At this moment, I feel the software covers everything I need, so there’s really nothing I don’t like about it. Review collected by and hosted on G2.com.

The actual service is good and easy to set up. The not transparent pricing policy and completely unacceptable support kills the product. Review collected by and hosted on G2.com.

The pricing mechanism is convoluted and not transparent at all.

What makes things worse is that when you eventually find out (always the hard way, without a warning beforehand) that you need to purchase an additional feature your new feature will be activated at the NEXT INVOICE cycle (i.e. next month). Just imagine having a client demo next day, for example...

The customer service is a true disgrace. I actually tend to believe that there is no human involved. Their replies are misleading (but always towards the direction of "buy the next subscription level and your problem will be solved" - surprise, surprise it then turns out that did not solve the issue), they do not seem to have the right context (they do not know their own pricing mechanism) and they do not seem to take into account urgency at all. Review collected by and hosted on G2.com.

Ability to seamlessly get a project online Review collected by and hosted on G2.com.

No downsides for my usecases of it so far Review collected by and hosted on G2.com.

Great tool for local hosts and can be used from anywhere. we can make our local pc like a host without any cloud services. Review collected by and hosted on G2.com.

nothing. everything is working perfectly. Review collected by and hosted on G2.com.

Ability to quickly tunnel local host to the internet allows for easy showcase of different proof of concepts Review collected by and hosted on G2.com.

The support for routing to custom domains is very complex Review collected by and hosted on G2.com.

Been using Ngrok for around 4-5 years now. The set-up is so easy, that makes for a quick tool to use, with very little thought, when remote access is needed for either reviewing or for 3rd party webhooks, etc. Review collected by and hosted on G2.com.

Sometimes things do go wrong, and when they go wrong, they're quite hard to debug. Also, it seems that if you are serving a full web page, there can be time-outs if there are too many requests, even with a paid plan. However, this is definitely in the 1% of the time Review collected by and hosted on G2.com.

free version is okay, quick and easy to use, but of course, you are limited with the bandwidth and the ugly URLs. Review collected by and hosted on G2.com.

they have a predatory system. this is one of those companies where you cannot remove a credit card or cancel a susbscription even 2 hours after signing up. i signed up thinking custom domains would work, but it didn't. within 2 hours ngrok was contacted for a refund and no one communicated. they seem to want to keep you trapped. please avod this company and do not pay for upgraded services. Review collected by and hosted on G2.com.

Undeployed can easily deploy with the help of the ngrok software application. Review collected by and hosted on G2.com.

If the cost of the service is slightly higher, then I will be very full to deploy the small project. they should include students offering those kinds of plans the it will helpful for easy deployment. Review collected by and hosted on G2.com.