The UI is fairly easy to intuit, with drag and drop making it easy to upload assets. The API makes custom-built integrations a breeze. While the service is sometimes sluggish when doing heavy lifting by our power users, most of our users don't experience any performance issues. Review collected by and hosted on G2.com.

The permissions (which are currently in the process of being overhauled) are unintuitive and hard to navigate, one small change can cause a butterfly affect. I'm hoping the overhaul improves the system because it's our biggest pain point. When doing heavy lifting either through bulk uploads or bulk edits, the system can get sluggish or unresponsive - usually resulting in waiting a few hours or until the next day to finish a project. Review collected by and hosted on G2.com.

I really like that we can customize it to fit our specific needs, both as an internal DAM repository and as an external-facing brand asset site. I also appreciate the price point. Review collected by and hosted on G2.com.

I don't like that it is difficult to pull certain statistics on asset usage. I wish there was some AI integration to assist in description tagging. Review collected by and hosted on G2.com.

Easy to use; mostly intuitive; lots of online help when I need it. Very responsive, helpful and understanding engineer. Review collected by and hosted on G2.com.

Can't think of anything outstanding that truly bothers me. Review collected by and hosted on G2.com.

The user interface is easy to use, the cloud hosting works well, and it’s highly customizable. Support has also been great whenever I’ve needed help. The integration options are abundant with fair pricing Review collected by and hosted on G2.com.

The automation feels limited, and I occasionally run into lag. It can also get expensive if you have a lot of users who need high privileges. Review collected by and hosted on G2.com.

Powerful asset management capabilities—it offers a well-organized system for storing, retrieving, and distributing digital assets efficiently. The metadata tagging and search functionality make locating files seamless Review collected by and hosted on G2.com.

The interface can sometimes feel less intuitive, making navigation and asset retrieval more cumbersome than expected. Additionally, the customization options for metadata and workflows could be more flexible to better align with specific business needs. Review collected by and hosted on G2.com.

The NetX staff is amazing, and their onboarding support was top-notch. It was really helpful to get properly acquainted and set up properly. Review collected by and hosted on G2.com.

Overall, speed could be improved. It very well could be my work's firewall, but it's sometimes laggy. Review collected by and hosted on G2.com.

With our needs being a bit specialized in terms of accessibility, the account team was willing to listen to the needs of our company and was able to provide the items we needed, as we needed them. Review collected by and hosted on G2.com.

Not much to say here as we have been very happy with our interactions with NETX. If I could nitpick, it would be better accessibility for blind users, but that is a niche that not many people are familiar with. Review collected by and hosted on G2.com.

NetX has excellent customer service. Onboarding was thorough and the migration into NetX was very smooth. The admin functions of the system are robust and the documentation in the Knowledge Base makes everything very easy. As for the UI, we rolled out to all of our users more than a month ago and have had nothing but positive feedback so far. Review collected by and hosted on G2.com.

I haven't come up with anything I dislike about the product or the NetX team. Any features/fixes can be requested and voted on by NetX customers. So far, all of our needs are included in the product. Review collected by and hosted on G2.com.

NetX is straightforward to set up once you work with your implementation partner to get the process started. It integrated pretty seamlessly with our archival system once we identified the metadata fields we wanted to sync over to NetX. We were able to get our system up and running pretty soon after starting the project. The one item to be aware about is managing your intermediate database, unless you're fine with a direct connection from NetX to your archiving system.

For us, we went with the former for our own purposes, and the team at NetX were helpful in troubleshooting a slight problem we had. Now that everything's set up, we're good to go! Review collected by and hosted on G2.com.

The UI could use a bit of updating. Being on the engineering side myself, I can see some basic Material UI is being used, which can be a little finicky at first with the animations. Aside from that, nothing else to note. Review collected by and hosted on G2.com.

NetX has a huge range of features that can accommodate many different workflows and use cases, but the interface is so well designed that you never feel overwhelmed by options. The UX is very intuitive and clear. The onboarding process was extremely well-planned and thorough so that our team was well-equipped to jump right in on launch day. In the first month of use, we saw huge improvements in our teams' productivity and feel that we're now really well set up for future growth. We feel very supported by the NetX tech support site as well as the team from the demo all the way through implementation. We looked at dozens of DAMs and could not have been happier with choosing NetX. Review collected by and hosted on G2.com.

I cannot think of anything that we dislike about NetX. It is an extremely good fit for our company and the user experience has been virtually flawless from the beginning. Review collected by and hosted on G2.com.