G2

Danny M.

IT System Admin

Mid-Market (51-1000 emp.)

4/4/2019

"Great for quick messages to all users"

5/5

What do you like best about NetSupport Notify?

I love net support notify, it's very easy to use, you can send quick messages to all users or target certain users or even teams if you set it up that way. User can't ignore the message and it's massive! The ability to target groups of users makes this product amazing and also the fact you can see which users have seen your message, stops the "I didn't see your message" scenario because you can see they've clicked OK to dismiss the message! This can be integrated with AD and GPO and also be deployed with MSI on GPO which, once you've got the policies correct, means the program is installed automatically on the next GPUpdate. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Notify?

The only downside was deploying this automatically across the network was a little difficult, however support was very good when I called them and guided me through the best practice for setting the GPO specifically for their product. Review collected by and hosted on G2.com.

Recommendations to others considering NetSupport Notify:

I did extensive research on this product and I can highly recommend it. Review collected by and hosted on G2.com.

What problems is NetSupport Notify solving and how is that benefiting you?

I need a quicker communication method to all my end users than email and NetSupport Notify smashed our requirements. We grew very sick and tired of users claiming not to see emails and ending up ultimately costing the company downtime that was always placed on the IT Dept's shoulders, never the team who didn't listen to the emails going around. This software gives you proof that your message was read by the users and accountability if issues arise because a user didn't listen. Review collected by and hosted on G2.com.