MikMak Reviews (67)

Reviews

MikMak Reviews (67)

4.5
67 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customer support provided by MikMak, highlighting the responsiveness and helpfulness of representatives like Asma. Many appreciate the ease of use and the platform's ability to streamline the shopping experience across multiple retailers. However, some users note that the interface can be clunky at times, particularly when navigating reports.

Pros & Cons

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B D.
BD
B D.
Digital Content Sr Strategist
Small-Business (50 or fewer emp.)
"Solved a problem for us"
5/5
What do you like best about MikMak?

MikMak allows us to unlock data that we have historically never been able to access as a non-DTC brand. It has allowed us to see just how powerful our website is by tracking conversion to retailer websites. Support is always helpful when we (rarely) experience issues. We love that it automatically displays all the retailers that our product is available at. Super easy Review collected by and hosted on G2.com.

What do you dislike about MikMak?

Sometimes the portal glitches and it can be annoying to refresh the page constantly Review collected by and hosted on G2.com.

Kristen K.
KK
Kristen K.
Associate Community Manager
Mid-Market (51-1000 emp.)
"Elevating your shoppable media"
5/5
What do you like best about MikMak?

Allows me to customize experiences to target my consumers. Our landing pages not only help inform consumers on where to buy, but also allows them to shop at their retailer of choice for their convenience. Review collected by and hosted on G2.com.

What do you dislike about MikMak?

can only see top 3 retailers... wish you could see top 5 or select to show 3 or 5 Review collected by and hosted on G2.com.

PM
Pia M.
Director Marketing
Mid-Market (51-1000 emp.)
"Really Great Customer Service"
4.5/5
What do you like best about MikMak?

the people are very helpful in answering any of my questions and quick to respond Review collected by and hosted on G2.com.

What do you dislike about MikMak?

the filter functionality required additional costs to build, which limits the consumer experience. Review collected by and hosted on G2.com.

Chris L.
CL
Chris L.
Media Coordinator
Small-Business (50 or fewer emp.)
"Mikmak Experience + Service"
5/5
What do you like best about MikMak?

Working with the platform has been seamless and the customer experience support has been excellent - namely Kerry - who has been crucial in launching mikmak experiences. Review collected by and hosted on G2.com.

What do you dislike about MikMak?

Not so much a dislike, but understanding the metrics is a learning curve as they're relatively unique. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Outstanding Customer Support, especially Alyssa!"
4.5/5
What do you like best about MikMak?

Their customer support team is extremely helpful. Alyssa, in particular, is very efficient and a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about MikMak?

I can't think of any drawbacks at the moment. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Convenient Multi-Store Links, but Occasional Link Issues"
4.5/5
What do you like best about MikMak?

It's extremely useful to be able have one link that will provide consumers a variety of places to purchase the product at. They are also extremely good partners for building products that we might need, or adjusting their tech to provide a tool that we might need. Review collected by and hosted on G2.com.

What do you dislike about MikMak?

Sometimes things break in links which can cause issues and it's hard to identify them. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Huge Kudos to Asma B.!"
4/5
What do you like best about MikMak?

Asma B., our Customer Solutions contact at MikMak, has been invaluable to our use and understanding of the tool. She is always prompt with answering emails/questions and provides detailed, actionable feedback. Review collected by and hosted on G2.com.

What do you dislike about MikMak?

Would be great to get more design features within the Studio editor - make buttons transparent, improve styling, add animations, etc. Review collected by and hosted on G2.com.

Alejandra G.
AG
Alejandra G.
SEO Especialist
Mid-Market (51-1000 emp.)
"The perfect ally to grow your bussiness"
5/5
What do you like best about MikMak?

The interface is easy to understand and use. The data collector is well integrated and provides useful insights whether making or not sales decisions Review collected by and hosted on G2.com.

What do you dislike about MikMak?

It can be overwhelming for new users and requires meticulous analysis to actually deploy a good sales strategy. Review collected by and hosted on G2.com.

Zoey M.
ZM
Zoey M.
Marketing Lead
Mid-Market (51-1000 emp.)
"A brilliant tool for any company who actually wants to sell."
5/5
What do you like best about MikMak?

It provides you with real and useful data, making it easy to advertise your products and feel safe about the chosen direction. Review collected by and hosted on G2.com.

What do you dislike about MikMak?

Probably lean towards big companies. It's also complicated to integrate and it requires a lot of time investment to optimize it. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"A seamless way to understand and engage shoppers across channels"
5/5
What do you like best about MikMak?

MikMak gives us clear visibility into how our digital campaigns actually convert, no matter where the consumer shops. The platform pulls together data from multiple retailers and channels, and turns it into insights we can actually use. Review collected by and hosted on G2.com.

What do you dislike about MikMak?

The interface can feel a little clunky at times, especially when digging into more granular data or running custom reports. Review collected by and hosted on G2.com.