Microsoft Copilot Studio Reviews (155)

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Microsoft Copilot Studio Reviews (155)

View 1 Video Reviews
4.4
155 reviews

What do users say?

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Users consistently praise the ease of use and seamless integration with Microsoft 365, highlighting how it simplifies the creation of AI copilots without requiring deep technical skills. Many appreciate its ability to automate workflows and enhance productivity, making it a valuable tool for both technical and non-technical users. However, some users note that advanced customization can be challenging and may require additional technical knowledge.

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Shivamm S.
SS
Shivamm S.
Senior Software Engineer 1 (AI Engineer), CTO - AI Labs
Enterprise (> 1000 emp.)
"Copilot Studio Makes Building AI Agents Much Easier"
4.5/5
What do you like best about Microsoft Copilot Studio?

Building AI agents with Copilot Studio feels straightforward compared to many other platforms. I really like the automation capabilities and how easily it scales for enterprise use cases. The integration with Microsoft services also makes development and deployment much smoother. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

One improvement I’d like to see is a more visual drag-and-drop workflow builder similar to tools like n8n. That would make complex automations easier to design and manage, especially for non-developers. Review collected by and hosted on G2.com.

Tuvshinzaya A.
TA
Tuvshinzaya A.
International Consultant
Small-Business (50 or fewer emp.)
"Time-Saving Tool with files integration"
3.5/5
What do you like best about Microsoft Copilot Studio?

I find Microsoft Copilot Studio helpful for researching into different topics and making my writing sharper. I like that it has its own integration into some browsers, which saves me time because I don't have to go to a new tab or a new app. The initial setup of Microsoft Copilot Studio was very easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

The accuracy can be very low sometimes, and it makes illogical choices. I have to check it twice or thrice. Review collected by and hosted on G2.com.

Richard C.
RC
Richard C.
Freelance Digital Artist and AI App. Development
Small-Business (50 or fewer emp.)
"Helpful for Learning Code, but Needs More Transparency and Strength on Complex Tasks"
3.5/5
What do you like best about Microsoft Copilot Studio?

I like Co+Pilots for coding overall. I’m still learning, so Co-Pilot helps teach me how to write code too, and that’s the best part. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

It feels like there isn’t much transparency or any real version control, and it also doesn’t seem to handle more complex tasks very well. Review collected by and hosted on G2.com.

parth p.
PP
parth p.
Senior Cloud Engineer
Computer Software
Enterprise (> 1000 emp.)
"Copilot Studio Agents That Handle Routine Requests with Ease"
4.5/5
What do you like best about Microsoft Copilot Studio?

We used Copilot Studio to create agents that respond to general queries from our internal clients. The agents do a great job resolving day-to-day issues and handling routine requests. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

So far, we haven’t noticed any downsides. The only drawback is that it’s fairly expensive, since it comes with a Microsoft 365 Premium subscription. Review collected by and hosted on G2.com.

Rahul A.
RA
Rahul A.
Developer
Information Technology and Services
Enterprise (> 1000 emp.)
"Microsoft Copilot Studio: Simple and Effective"
4.5/5
What do you like best about Microsoft Copilot Studio?

I like most about Microsoft Copilot Studio is how easy it is to use and set up. Even without deep technical knowledge, it's easy to create and manage copilots using the low-code interface. It integrates smoothly with Microsoft tools . Which makes implementation faster in real projects. The platform has a good set of features for building conversational experience , and updates are frequent. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Some advanced features are not very flexible , and for complex requirements it can feel limited. The documentation is not always clear, so sometimes have to figure things out on own. Review collected by and hosted on G2.com.

Tejaswini A.
TA
Tejaswini A.
Associate Software Engineer
Enterprise (> 1000 emp.)
"User-Friendly AI Tool from Microsoft"
4.5/5
What do you like best about Microsoft Copilot Studio?

I like best about Microsoft Copilot Studio is how easy it is use and get started with. The interface is simple and clear, so even people without deep technical knowledge can build and manage copilots. It's also easy to implement, especially if you are already using Microsoft tools . Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

I dislike about Microsoft Copilot Studio is that it can feel confusing at first, especially for new users. Some features are not easy to understand without extra learning or help. Review collected by and hosted on G2.com.

Karthick N.
KN
Karthick N.
AI Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Microsoft Copilot Studio: Simple, Flexible, and Easy for Non-Technical Users"
4/5
What do you like best about Microsoft Copilot Studio?

I like the best about Microsoft Copilot Studio is how it is easy to use and simplicity and flexibility. The UI is simple and clear, the people without the deep technical knowledge can also able to use and manage the copilot. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

What I dislike about Microsoft Copilot Studio is that it can be complex to set up and integrating it with specific systems can be a time-consuming process. Review collected by and hosted on G2.com.

Rishab Raj G.
RG
Rishab Raj G.
"Transforms AI Development with Seamless Microsoft Integration"
4.5/5
What do you like best about Microsoft Copilot Studio?

I like Microsoft Copilot Studio because it's easy to build and customize AI copilots without needing deep technical skills. The low-code interface and ready-made templates make it quick to turn ideas into working solutions. I also really value how well it integrates with Microsoft tools like Teams, SharePoint, and Power Platform, which makes the copilots actually useful in real work scenarios. I also enjoy how flexible and scalable Microsoft Copilot Studio is. It’s easy to start with a simple copilot and then gradually expand it with more advanced features as needs grow. The built-in analytics and testing tools work especially well, since they help track performance and improve responses over time. I appreciate the strong security and governance options, which make it suitable for enterprise use and give confidence when working with sensitive data. Overall, it saves time, reduces manual effort, and helps teams work more efficiently with AI. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

One area that could be improved is the learning curve for more advanced use cases. While basic copilots are easy to set up, building complex logic or integrations can become confusing and time-consuming. The pricing and credit model can also be hard to understand at first, making it difficult to estimate costs. Additionally, debugging and troubleshooting could be smoother, as error messages are sometimes unclear. Improving documentation and in-product guidance would make the overall experience even better. Review collected by and hosted on G2.com.

MH
Malik H.
Account Manager
Mid-Market (51-1000 emp.)
"A Flexible and Time-Saving AI Solution for Modern Workflows"
5/5
What do you like best about Microsoft Copilot Studio?

What I like best about Microsoft Copilot Studio is its simplicity and flexibility. It makes building and customizing AI copilots easy without needing deep technical skills, and it integrates seamlessly with Microsoft 365 for real productivity gains. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

One aspect I find frustrating about Microsoft Copilot Studio is that some of the more advanced customization features seem restricted unless you have significant technical expertise. Additionally, getting everything set up and integrating it with specific systems can be a time-consuming process, which could pose difficulties for users who aren't very technically inclined. Review collected by and hosted on G2.com.

deneth p.
DP
deneth p.
Product Development Engineer
Mid-Market (51-1000 emp.)
"Powerful AI Copilot Platform with Great Potential"
5/5
What do you like best about Microsoft Copilot Studio?

Microsoft Copilot Studio makes it very easy to design, customize, and deploy AI copilots without needing deep coding knowledge. The drag-and-drop interface and built-in templates save time, while the integration with Microsoft 365 and Power Platform makes it seamless to connect with data sources already in use. I especially like the ability to quickly create conversational experiences, test them in real time, and scale them across teams. It also keeps improving with regular updates, making it future-ready. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While powerful, the initial setup and configuration can feel overwhelming for new users, especially if you’re not already familiar with Microsoft’s ecosystem. Some advanced features require additional licensing or subscriptions, which may increase cost for smaller organizations. The documentation is detailed but can sometimes be difficult to follow when troubleshooting integration issues. Performance can also lag if handling very complex workflows. Review collected by and hosted on G2.com.