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MH
Senior Account Executive
Management Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Membrain is Best CRM I have Used."

What do you like best about Membrain?

Love the feature that lets me know when my email was opened by prospect or customer.

What do you dislike about Membrain?

One thing that comes to mind is the year of the task doesnt show up so when you see you have 3 tasks listed for the customer and one could be in two years maybe because it will time to renew their contract. The other two could be either over due or next week. You see the month and date but not the year without opening the task.

Recommendations to others considering Membrain:

Implement immediately. This is by far the best one I have used.

What problems is Membrain solving and how is that benefiting you?

No problems. Easy to use and operate. I couldnt imagine a better CRM.

Michael T.
MT
Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Membrain has been transformational for our business"

What do you like best about Membrain?

The ability to build out our own processes and customer support.

What do you dislike about Membrain?

I don't dislike anything about Membrain.

Recommendations to others considering Membrain:

Nil.

What problems is Membrain solving and how is that benefiting you?

We had two areas that we identified as requiring improvement:

(i) We needed greater insight and understanding of our sales process and areas that were performing well and areas where things could be improved.

(ii) As we onboarded new sales staff, we needed them to hit the ground running. This meant that we needed to capture and share the knowledge from existing sales staff to newcomers quickly and effectively.

Membrain allowed us to embed repeatable, measurable prospecting and sales processes. This has made it easier to onboard new sales staff, and identify where and how our processes can be improved. The ability to build out our own processes has also allowed us to apply and utilise Membrain in other, non-sales related, areas of our business. This in turn has given us a level of insight into areas of our business that we've never previously had.

Charlotte B.
CB
Program Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review

"Order is the most efficient of the system."

What do you like best about Membrain?

In the organization, the sales team mainly uses this software to achieve their objectives, functioning as a potential sales enablement CRM, taking into account that Membrain reinforces the behaviors necessary to consistently win in B2B sales, and in turn facilitating the execution of your sales process and obtaining higher income. We execute sales strategies by actively guiding us from your support team through your sales process and your guides, thereby allowing the entire team to drive successful and winning behaviors, which is gained by placing content in context, allowing development and skill alignment.

What do you dislike about Membrain?

Its integration is very wide and flexible, in some cases some common errors occur regarding the annex of other software solutions, certainly in a software with so many functions it is very likely that this happens, for this we do not give it much importance and continue using it and using its tools to achieve our short-term and long-term goals.

Recommendations to others considering Membrain:

It is the best platform for small, medium and large companies, Membrain is a combination of CRM and Sales Enablement, which makes the sales process much more efficient, focusing on how to sell to obtain a better sales flow. In a short time you can see the effectiveness of sales, allowing in turn to drive the behaviors necessary in even the most complex b2b sales to increase sales effectiveness and achieve consistent performance. The entire team will have the tools to adopt the behaviors necessary to increase the effectiveness of their sales and consistently reach the objectives. In addition, its interface is very flexible which allows you to replace, run or connect to your traditional CRM.

What problems is Membrain solving and how is that benefiting you?

We integrate educational information, additional material and guides in the correct context, to better support the sales process. We equip all sales leaders to effectively train the entire team, we provide the information, context and tools necessary to train sales teams to higher levels of performance. We continually optimize the sales strategy to generate predictable sales performance and sustainable competitive advantage. We are equipped with all the appropriate dashboards, analysis, behavior monitoring and process integration.

Johan E.
JE
Commercial Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic

"Membrain gave us the ability to streamline and optimize our sales process. Great product!"

What do you like best about Membrain?

Makes complex sales fun with a crips and clear process. The ability to integrate with various services and continously improve the way of working without a lot of work or cost is incredible. In my work as a sales manager with a team spread out geographically Membrain has become the natural and most important aspect of our sales collaboration. The team appreciates the guidance and structure and for myself I enjoy having both control and being able to change our way of working easily. We use the Sales Projects for our complex sales, Account Growth for our strategic account planning and follow up and product revenue import to track the actual value of our customers. And it just works!

What do you dislike about Membrain?

Hard to find anything to dislike since Membrain has really worked great in our organization. Sometimes the level of automation could be higher and thereby replacing the manual work done, but that is just a minor flaw.

What problems is Membrain solving and how is that benefiting you?

We wanted our sales team to work more streamlined and avoid the unhealthy business that previously proved to hurt our financial status.

Matt S.
MS
Vice President Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Amazing"

What do you like best about Membrain?

Ease of use for the CRM and an amazing customer service team.

What do you dislike about Membrain?

We don't dislike anything with Membrain. Everything works properly

Recommendations to others considering Membrain:

If you are tired of the one size fits all bait and switch CRM options out there...Membrain is the option for you.

I highly recommend paying a little extra for the additional onboarding and setup. Brenda, Markie, Nate, and the rest of the team are truly amazing to work with.

What problems is Membrain solving and how is that benefiting you?

Having a sales team that actually wants to use the system is refreshing. The UX experience is easy to follow, and the automation makes it easy for the team to close more deals with a repeatable and easy-to-follow process.

CV
COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"I have reviewed 50 different CRM's, and Membrain is the best"

What do you like best about Membrain?

Everything...! I literally have used and tested dozens and dozens of CRMs and none is as complete and collaborative as Membrain, there is a lot of customization and the sales enablement process is exactly what every company should implement, you can define your qualifiers, flags, comments and collaborate at every steps which is key to a successful sale.

What do you dislike about Membrain?

Price can be steep but it is worth it!

You need to work on what you want to implement,it is a process that could be time consuming

What problems is Membrain solving and how is that benefiting you?

Being able to collaborate in real time with different teams on different projects and never miss a lead, everything is in one place, you have emails, docs hub, and timeline to have a complete overview of your users activities

DP
Sales Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Amazing product!"

What do you like best about Membrain?

Ease of use and the visuall sales process.

The team at Membrain is very professional with fantastic support.

Fantastic onboarding!

What do you dislike about Membrain?

I don't dislike anything with Membrain as of now.

What problems is Membrain solving and how is that benefiting you?

Keep track of our sales performance, projects and activities. Helps our business to accelerate our sales pipeline growth.

Jonas O.
JO
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Best CRM...ever!"

What do you like best about Membrain?

Really the ability it gives me and my team to been on top of it all! Working in a hectic but joyful environment, makes every minute count and Membrain takes all the important stuff and makes it visual! And what you can see and measure, you can control! Selling is always a pleasure but with Membrain, its just on another level.

What do you dislike about Membrain?

So far...nothing! And Im in for 12 years...

What problems is Membrain solving and how is that benefiting you?

Control over Pipeline but also getting the tool needed for Team- and Cross-Selling

Adam K.
AK
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Actually Helps you sell + Easy to use/customize"

What do you like best about Membrain?

Unlimited customizable process that work! It's very simple to make each process custom to your company, without unnecessary IT involvement. Adoption rates are high after our onboarding.

What do you dislike about Membrain?

Nothing. It's working seamlessly. Once users were fully onboarded, it's become part of our daily activity use and our sales process.

What problems is Membrain solving and how is that benefiting you?

Ease of use, Easy visualization, on the spot coaching...all customizable. We can easily forget stages and steps in a sales process, but Membrain holds us to our processes and actually shortens the sales cycle.

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