ManageEngine Patch Manager Plus Reviews (195)

Reviews

ManageEngine Patch Manager Plus Reviews (195)

4.5
195 reviews

What do users say?

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Users consistently praise the ease of use and automated patching capabilities of ManageEngine Patch Manager Plus, highlighting its effectiveness in managing updates across multiple operating systems. The intuitive interface and quick customer support enhance the overall experience, although some users note that the interface can feel outdated at times.

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Verified User in Investment Banking
AI
Verified User in Investment Banking
Mid-Market (51-1000 emp.)
"Third-party Centralized Platform for managing patches across Windows, macOS, and Linux environments"
5/5
What do you like best about ManageEngine Patch Manager Plus?

Unified platform for managing patches across Windows, macOS, and Linux environments, as well as third-party applications. Streamlines the patch management process more efficiently in our organization. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Custom or in-house developed applications: Patch Manager Plus may not support patching for proprietary applications developed by our organization within the domain. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Superb"
4.5/5
What do you like best about ManageEngine Patch Manager Plus?

Very intuitive interface, powerful, thousands of patches, management services very well-laid out.

Their documenation is clear! Their customer service is Top-Notch! For every question I had, the customer service, the tech support, and the whole team were very responsive, quick to respond. Furthermore, their answers were informative, clear, insightful, and, above all, work! Their team is robust, thorough, and diligent. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The installation of the agent is less intuitive. But again, their documentation and customer service are superb, and they helped me through this and its integration into our MDM very well and were very friendly throughout. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Support is mediocre"
1/5
What do you like best about ManageEngine Patch Manager Plus?

You can pick and choose which module your company requires rather than purchasing the entire suite of products Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Support and account servicing always misunderstand what you're trying to explain, not proactive in providing technical product support. The account manager will promise the sky but forgets to deliver after that. Review collected by and hosted on G2.com.

RZ
Raziuddin Z.
Mid-Market (51-1000 emp.)
"Excellent Patch Manager with very user-friendly interface and very reasonable foot print"
5/5
What do you like best about ManageEngine Patch Manager Plus?

Effective Patch Management with a very good Dashboard style interface. Enable us to deduct the issue quickly. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

No particularly. But it become a part of infrastructure and increase it a bit. Review collected by and hosted on G2.com.

Michael D.
MD
Michael D.
System Administrator
Mid-Market (51-1000 emp.)
"Down with WSUS...ManageEngine Forever!"
4/5
What do you like best about ManageEngine Patch Manager Plus?

The ease of use. It has a very intuitive interface and helpful. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The DB sync fails for no reason sometimes. Not sure why it does . Review collected by and hosted on G2.com.

Jonathan S.
JS
Jonathan S.
Mid-Market (51-1000 emp.)
"Pacth Manager"
2.5/5
What do you like best about ManageEngine Patch Manager Plus?

Easy-to-use interface and simple policy creation Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

We had instabilities with the agents and the lack of installation of user-wide patches Review collected by and hosted on G2.com.

Sergio S.
SS
Sergio S.
IT Support Specialist
Mid-Market (51-1000 emp.)
"Best solution ever!"
5/5
What do you like best about ManageEngine Patch Manager Plus?

I is an excellent solution for patch deployment, easy to manage and cost-effective. This solution is easy to deploy and has all computers patched and prevent vulnerabilities. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

I don't dislike anything about Manage Engine Patch Manager Plus. Review collected by and hosted on G2.com.

Uchenna K.
UK
Uchenna K.
System Engineer
Enterprise (> 1000 emp.)
"EASE AUTOMATION OF PROCESS"
5/5
What do you like best about ManageEngine Patch Manager Plus?

THE ABILITY TO AUTOMATE PATCHES FOR SERV Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

THERE ARE NO DOWNSIDES OF USING MANAGE EN Review collected by and hosted on G2.com.

MS
Matt S.
Mid-Market (51-1000 emp.)
"A solid product at a very reasonable price point"
4/5
What do you like best about ManageEngine Patch Manager Plus?

The automatic deployment features are great - you can target devices in a variety of ways. Deployment of the product is very easy and the patch approval or disproval process is very handy if you need to block a specific patch. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The user interface could be slightly more streamlined when creating or editing deployment tasks. The cloud/direct communication option for deployment can also be a little tedious since you must install it manually on each machine if you're not using a distribution server. Review collected by and hosted on G2.com.

RK
Richard K.
Enterprise (> 1000 emp.)
"Does what it says on the tin."
5/5
What do you like best about ManageEngine Patch Manager Plus?

Why use an OS only patching system when PM+ does the lot, whether Windows or Linx, O/S or App. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

On a query, if you drill down into a patch or system, when you back out, the query isn't there. Review collected by and hosted on G2.com.