"I like that Malbek allows users to be completely involved in the workflow process. I appreciate that it provides notifications for each step of the workflow and advises requesters of where their request is at all times. The system is easy to use and very functional regarding the overall contracting process. The AI of Malbek allows us to take our contracting process to the next level by..."
"I like the flexibility the system provides us. It's easy to use and navigate. It also allows us to manage the configuration internally. They also have an amazing support team that's willing to help answer any questions or provide technical guidance. It helps streamline the business processes involved in managing contract negotiations and approvals, ensuring that we remain compliant. It also..."
Verified User in Information Technology and Services
Verified User in Information Technology and Services
User-Friendly Interface and Time-Saving AI Features
12/10/2025
"The user interface is very user-friendly, which makes training new colleagues much easier. Additionally, the new Malbek AI features, together with the playbooks, are fantastic and have been saving me a lot of time. I absolutely love it."
Contract and Legal Specialist - Hospital & Health Care
An Exciting Start for Cross-functionality and Efficient Processing
10/08/2025
"The most helpful components of Malbek include the automation, AI functionality, and team members. We have been impressed with the thorough responses from Malbek team members like Brian Dillon, Lou R., and Tara Goldberg."
"Initutive application, easy for users regardless of technical experiene to utilize. It is very agile in meeting user requirements while offering a variety of features. The customer support end to end is outstanding. Without the customer support and partnership between the customer and the vendor - smooth implementation and inital user adoption would not occur."
The Malbek CLM platform is a significant upgrade to how we manage the contracting process today.
11/12/2024
"The implementation team has been great to work with. They have all been very patient and understanding while trying to guide our team on how to best leverage the platform for our business while avoid some of the pitfalls they have seen with other clients. In terms of the tool itself, I like that it will simplify a number of processes in the drafting and negotiating contracts. I also like that..."
"Beyond being an intelligent platform for form management that serves a variety of departments within the organization and offering excellent integration with other information systems (in a simple way), this is a company with exceptional personal service! The team at Malbak is always available and helps with any question quickly. They are always smiling and always committed to optimizing and..."
"Malbek was able to streamline our contract processes. Went from painstaking and laborious to simple and fool-proof. Implementation was extremeley easy and everyone on the Malbek team that we've worked with has been wonderful to work with. Their solution integrated flawlessly into our system, and they handled all of the heavy lifting. This tool will be used constantly. Couldn't be happier!"
Intuitive, Innovative CLM with Exceptional Support
10/24/2024
"What I like best about Malbek is the ease of use and intuitive interface. Non-technical users can make changes without needing coding skills or overburdening the IT department with support tasks. The features are robust and well thought out, allowing for efficient contract management from start to finish. Malbek's professional support team is incredibly response and helpful, always ready to..."
Simple and clean UI, easy to implement and UNPARALLELED customer service
01/26/2021
"I like Malbek's UI which for the users is simple and clean and appreciate their commitment to their customers to improve and enhance the system. Malbek's customer service in the implementation and after launch is unparalleled."
Assistant General Counsel - Information Technology and Services
World Class Support
11/04/2024
"Implementing a CLM is daunting for lean legal department that doesnt have legal ops. Tara and Dip spent a lot of hours helping us implement, so I have to say that customer support is world class. One ther area where Malbek really shines is in template generation. Creating templates is straightforward and efficient, allowing for standardize contract creation. s."
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