# Logiwa Reviews
**Vendor:** Logiwa  
**Category:** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 37
## About Logiwa
A warehouse and inventory management software that scales with your business. Logiwa is a leader in cloud-native fulfillment technology, revolutionizing high-volume fulfillment for third-party logistics (3PLs), B2B and B2C fulfillment networks, and direct-to-consumer brands. Our flagship product, Logiwa IO, is an advanced Fulfillment Management System (FMS) designed to scale operations in the digital era. Logiwa elevates digital warehousing to new heights, ensuring dynamic and efficient fulfillment processes. Our commitment to AI-driven technology, combined with a focus on customer-centricity, equips businesses to adeptly navigate and excel in rapidly changing market landscapes. Discover the future of smart fulfillment and how you can fulfill brilliantly with Logiwa IO.



## Logiwa Pros & Cons
**What users like:**

- Users commend the **exceptional customer support** of Logiwa for its responsiveness and effective onboarding training. (1 reviews)
- Users find Logiwa to be **incredibly easy to use** , making training and daily operations fast and efficient. (1 reviews)
- Users value the **easy access** and smooth onboarding experience provided by Logiwa, enhancing productivity and user satisfaction. (1 reviews)
- Users commend the **smooth onboarding experience** with Logiwa, facilitated by excellent training and support personnel. (1 reviews)
- Users commend the **setup ease** of Logiwa, praising smooth onboarding and effective training for quick staff adaptation. (1 reviews)
- Users appreciate the **time-saving efficiency** of Logiwa, which simplifies training and accelerates warehouse operations. (1 reviews)
- User Experience (1 reviews)

## Logiwa Reviews
  ### 1. Logiwa IO is an amazing WMS / OMS for 3PL companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon C. | Founding Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about Logiwa?**

Logiwa IO is a great software that is incredibly powerful. beyond that, what impresses us the most is not the tool itself, but the service we get from the people who have made that tool and are always listening to ways to improve it. It's very stable, works all the time, never crashed on us once. The onboarding and transition from our older WMS was very smooth thanks again to great training from their personnel. Our staff in the warehouse are very pleased with how it works and how fast it is.  It's very easy to use for our pickers and packers and training new staff takes a few days at the most.

**What do you dislike about Logiwa?**

Some of the features like kitting are not as developped as others. but knowning at what speed they launch improvements, I'm sure what small bits that aren't as impressive as the rest of the software are going to be amazing

**What problems is Logiwa solving and how is that benefiting you?**

We use Logiwa for all our WMS, pick and packing, and shipping needs. It even does 3PL billing really well so we use it to run 90% of our business.

  ### 2. Best & Most Affordable WMS on the Market!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew F. | VP, Sales & Marketing | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Logiwa?**

Their customer success and support teams have been amazing to work with during our implementation of Logiwa WMS in our warehouse. I cannot speak more highly of Alayna, Erdem, and the rest of their support team. They answer all questions and resolve all issues in a timely manner and make it a seamless experience all around!

**What do you dislike about Logiwa?**

It can be a lengthy process to implement, but that comes with any complicated software implementation. Having their great support team makes it a lot easier though!

**What problems is Logiwa solving and how is that benefiting you?**

A lot of new customers I onboard have similar pain points: inventory. Logiwa WMS resolves 99-100% of those issues by real-time inventory tracking and updates that the customer can access. Having a customer portal is crucial for visibility to resolve these pain points.

  ### 3. Changed

**Rating:** 3.0/5.0 stars

**Reviewed by:** David M. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Logiwa?**

Able to pull reports quickly and sort by month

**What do you dislike about Logiwa?**

Is constantly running slow thorought the day

**What problems is Logiwa solving and how is that benefiting you?**

No problems

  ### 4. Velocity International Group's Experience Implementing Logiwa in 2022

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Logiwa?**

I really like the client portal side of things with Logiwa. The fact I can tell a potential new customer that they would have real-time visibility to their inventory and the autonomy to go in and place receipt & shipment orders is a great sales point.

**What do you dislike about Logiwa?**

There are really not many downsides to using Logiwa. The interface is complex and somewhat difficult to learn, but that is only due to its sheer number of features. Other than that, it is everything you need to run your warehouse efficiently & smoothly as possible!

**What problems is Logiwa solving and how is that benefiting you?**

The main problem Logiwa WMS is solving is giving our customers visibility to their inventory levels. Most warehouses struggle with maintaining clean inventory records, so when I am onboarding a new 3PL client, they love the fact that they have real-time visibility to their inventory at the click of a button.

  ### 5. Success w/ Logiwa

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Logiwa?**

It's very flexible software. There is almost always a way to accomplish your goal inside the software. If you can't, their dev team is open to feedback and quick to implement new features

**What do you dislike about Logiwa?**

It's a bit clunky in its UI/UX design. The dropdowns are grouped oddly and it often feels like it takes an extra click or two to get to what/where you need. At the end of the day, it still gets the job done for us.

**What problems is Logiwa solving and how is that benefiting you?**

They are providing an outsourced WMS for our growing 3PL business. WMS's have become less and less of a differentiator between 3PLs. With Logiwa taking care our WMS needs, it allows us to build newer and more unique features for our clients

  ### 6. Great user experience and exceptional customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Quino S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Logiwa?**

Increased efficiency and accuracy: A warehouse management system can help optimize processes and reduce lead times. By providing a complete, real-time view of inventory, it can improve planning capabilities and enable teams to perform their tasks more efficiently.
Warehouse management systems can help reduce errors by automating tracking and recording processes. The use of barcode scanning tools can reduce human error and ensure that records are accurate.

**What do you dislike about Logiwa?**

Learning curve: there may be a learning curve for users who must learn to use the warehouse management system, which may require additional time and resources.

**What problems is Logiwa solving and how is that benefiting you?**

Improved customer service: by having clear visibility into inventory, teams can process orders more quickly and accurately, which can result in improved customer satisfaction.

  ### 7. Logiwa's sales pitch was misleading

**Rating:** 0.5/5.0 stars

**Reviewed by:** Bohdan K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Logiwa?**

They provide solutions only for Warehouse Management with an onboarding process.

**What do you dislike about Logiwa?**

they promised a comprehensive WMS and IMS but couldn't deliver. No integration with IMS, required an additional contract, and poor customer service. Still no refund after terminating the contract. 
We would strongly advise potential customers to be cautious when considering Logiwa and to thoroughly research other alternatives with a proven track record of reliability and honesty

**What problems is Logiwa solving and how is that benefiting you?**

We need Warehouse Management and Inventory System.

**Official Response from Jamie Rodriguez:**

> We apologize that Logiwa WMS was not an ideal fit for your business. We take pride in our consultative approach to understand the specific needs of our customers and configuring our solution to deliver the best possible outcomes. We'd appreciate the opportunity to address your concerns and demonstrate the value that our feature-rich system can bring to support the myriad of challenges involved with high-volume fulfillment.

  ### 8. Great product, great team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Logiwa?**

Easy to setup and use. Onboarding process and training are both thorough and helpful. We never felt alone. We've transitioned over to live use and the customer service team never disappoints. They are responsive and helpful with any issues that may arise. I'm always impressed by their timely responses.

**What do you dislike about Logiwa?**

The only downside is we sometimes feel 'nickel and dimed' when it comes to cost. I'm sure that is normal in the software industry but it's disappointing for a new 3PL who is not yet used to that structure.

**What problems is Logiwa solving and how is that benefiting you?**

ALL THINGS WMS! We transitioned from a very simplistic software to Logiwa and it is more than what we'll need for a long time so we know we won't outgrow it.

  ### 9. Fantastic solution with dynamic tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2023

**What do you like best about Logiwa?**

Extremely robust tools that can be easily configured to best fit specific workflows. Really enjoy working with the entire Logiwa Team.

**What do you dislike about Logiwa?**

The technical support sometimes is a bit delayed. Pricing can add up quickly based on structure and some simple configurations come at an additional cost.

**What problems is Logiwa solving and how is that benefiting you?**

Provides the structure to automate and standardize much of the tedious fulfillment process. The tools have allowed us to seamlessly scale while still maintaining the highest operating standards for our customers.

  ### 10. Logiwa

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Logiwa?**

The program is easy to use once you learn and practice. The training was exceptional. We would do one training session, and the next session would be a hands-on, do-it-myself session. Elif was very knowledgeable and always prepared for our sessions. She handled any questions we had quickly. Uploading our inventory to go live was a breeze.

**What do you dislike about Logiwa?**

So far, this program has operated well for our immediate needs. No complaints.

**What problems is Logiwa solving and how is that benefiting you?**

Logiwa is allowing clients to see their inventory which is a requirement with many in order to do business with them.

  ### 11. Simple and Effective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Camilla G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Logiwa?**

Logiwa is simple and effective that gets the job done. While it may not be the most feature-packed WMS out there, it's perfect for all kinds of business sizes, that need an easy-to-use system.

The interface is straightforward and user-friendly, making it easy to navigate and find the information I need quickly.

**What do you dislike about Logiwa?**

May not be the best fit for businesses looking for the most advanced and complex features. While it offers all the essential inventory management tools, some users may find themselves wanting more if they require a highly customizable or intricate system.

**What problems is Logiwa solving and how is that benefiting you?**

- Tracking inventory levels across multiple locations
- Can provide me clear reports, of the 3PL performance
- Send orders easily to the 3PL and help me track this orders

  ### 12. Great Customer Service & Functionality!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Logiwa?**

Logiwa is very user friendly and their customer service team has been very helpful and quick to respond to requests.

**What do you dislike about Logiwa?**

My only dislike is that I cannot clear my existing locations set up for replenishment all at once. I have to go into each location and clean the associated item individually, which can be time consuming with 1,000+ locations.

**What problems is Logiwa solving and how is that benefiting you?**

Easy integration to our customers' Shopify stores, inventory management, and full visibility & transparency of product flowing in and out of our facility. Our customers like how easy the interface is to use.

  ### 13. Everything You're Looking for in an all-in-one WMS System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andy H. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Logiwa?**

Ease of use, user-friendly, very customizable and many features make it a solid choice for an all-in-one WMS system.

**What do you dislike about Logiwa?**

Sometimes, it can be laborious to get to specific pages or information that you need navigating through several layers of filters and pages. A more streamlined approach to finding the information quicker would be stellar!

**What problems is Logiwa solving and how is that benefiting you?**

For us internally, Logiwa is solving the visibility aspect that we were lacking for all of our 3PLs across the US, and integrated with our ERP.

  ### 14. Logiwa

**Rating:** 5.0/5.0 stars

**Reviewed by:** joe B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Logiwa?**

It adapted to our uses and was very efficient.  It worked well for us as we started our business from scratch and adapted to our needs.

**What do you dislike about Logiwa?**

Too many updates, although they happened in off shift hours.

**What problems is Logiwa solving and how is that benefiting you?**

It worked well with our warehouse inventory, shipping and receiving.  It also worked very well with scanners.

  ### 15. Top-notch cloud-based WMS with flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2022

**What do you like best about Logiwa?**

Logiwa was easy to implement into our organization. New users are up and running in a matter of hours. It allows us to run a hybrid 3PL (B2B + DTC fulfillment) with high volumes and high levels of confidence. Logiwa really listens to their customers and incorporates our wants & needs into new developments.

**What do you dislike about Logiwa?**

Speaking as a 3PL owner and user, our clients wish there were more reporting capabilities and demand forecasting features. Sometimes working with Logiwa Support can be challenging but they are constantly improving processes to reduce headaches.

**What problems is Logiwa solving and how is that benefiting you?**

Logiwa allows us to bring on new employees and have them working as a true asset to the company within days. The software also lets us configure a tailored fulfillment plan for each one of our clients with regards to order processing and billing.

  ### 16. Logiwa Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about Logiwa?**

Customer support is incredible whenever we have issues to resolve.

**What do you dislike about Logiwa?**

The least helpful is when there is an integration error between it and other sites. It seems to take a lot of time to figure out the issue, but once resolved works excellently.

**What problems is Logiwa solving and how is that benefiting you?**

As a user, none to my knowledge.

  ### 17. Powerful software to grow with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about Logiwa?**

The support team is really the value in the product. They are responsive, knowledgeable and helpful. Even with a great implementation team supporting the onboarding, there are so many features that you will need continued support and guidance and they provide that.

**What do you dislike about Logiwa?**

The license fees can add up quickly. Even a pack station needs a licensed user to be logged in

**What problems is Logiwa solving and how is that benefiting you?**

As a 3PL Warehouse, we needed a solution that could integrate with our customer's ecomemrce stores and shipping platforms. The obvious need for a powerful WMS system was there, but we also needed a software that would make our jobs easier. We are able to calculate our customer invoices with a click and export them straight to our quickbooks for billing.

  ### 18. Quick and Easy To Implement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hiber B. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about Logiwa?**

The simplicity of each module. You can have a quick view of all information in one glance and you can customize the key things that you want to see.
You can export that view as well in different report formats.

Most of all - I think I like that we have an all-in-one system. OMS, WMS and Multi-carrier shipping system.

**What do you dislike about Logiwa?**

The feature that I think is very useful is the ability to create dynamic reports and forms as well as sending these reports to SFTP or via email.

**What problems is Logiwa solving and how is that benefiting you?**

They have frequent releases that fix some of the bugs and also include improvements based on their client feedback. We Have sent a couple of feedback and some of them were actually added to the latest release - which is cool.

  ### 19. High performing platform with a very attentive team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2022

**What do you like best about Logiwa?**

When we have problems, it is easy to get on the phone with the support team @ Logiwa.  In situations where a solution does not exist, they help us brainstorm.

**What do you dislike about Logiwa?**

During onboarding, it felt like our implementation specialist had never spent time in a warehouse.  The team is highly skilled in WMS and implementation, but this would be aided if they had boots on the ground.  I think that every implementation should come with a visit to the client's facility.

**What problems is Logiwa solving and how is that benefiting you?**

We were scaling our 3PL and needed a software that could keep up.  Our picking / packing process has seen significant improvement -- notably, speed and accuracy.

  ### 20. Logiwa User Friendliness

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bob O. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2022

**What do you like best about Logiwa?**

Logiwa has several features that make the system very user-friendly, including the ability to run multiple sessions simultaneously under the same user name.  As an example, we can be in the Order Creation module while being in the Inventory module at the same time.

**What do you dislike about Logiwa?**

When we first started with Logiwa, resolving system errors through the help desk took time.  However, in the past year or so, any system issues that we have submitted have been corrected in a much more timely fashion.

**What problems is Logiwa solving and how is that benefiting you?**

We utilize Logiwa in multiple warehouses.  The beauty of the system is that we can log in anywhere at any time to all three facilities to view our inventories.  That allows us to be much more mobile in our day-to-day operations.

  ### 21. Logiwa WMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dominic M. | Warehouse Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Logiwa?**

Logiwa is a decent WMS. The factor that sets them apart from their competitors is the support they provide. Their response times are impeccable! All of the support techs are great to work with and have a wonderful way of making you feel like they care about solving the issues that have arisen.

**What do you dislike about Logiwa?**

When you are using the WMS some things are not intuitive and can be confusing. I wish there were better resources to exemplify how to fill out import templates correctly and how to deal with the errors received when filling out the templates incorrectly.

**What problems is Logiwa solving and how is that benefiting you?**

Logiwa is making it easier to track our inventory and improving our productivity in our picking process. In addition to this, they have made it easier to manage and receive POs that arrive at the warehouse.

  ### 22. Logiwa Power User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kameron N. | co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about Logiwa?**

The Logiwa team is amazing, they are responsive, flexible, they're honest, they set expectations properly, and they do not overpromise and under deliver. The cost is digestable and for what you get you can grow with Logiwa as your get larger.

**What do you dislike about Logiwa?**

not much, everything is working out well. The Data visualization could improve but I think they are working on that.

**What problems is Logiwa solving and how is that benefiting you?**

Logiwa runs our warehousing, pick, pack, ship, label print, inventory management, pallet in pallet out, you name it Logiwa can do it we process our ecommerce clients orders, print labels and ship, we kit in logiwa and also ship out large retail orders and case orders.

  ### 23. Affordable, Nimble and ever improving

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steffi J. | Director of Operations + Analytics, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2022

**What do you like best about Logiwa?**

As a start up Logiwa has been an excellent choice to grow and scale with. It's good in terms of costing and functions, and is every developing new processes to be better.

**What do you dislike about Logiwa?**

There currently isn't much built in reporting, but you are able to build ad hoc reports through a ticket at a nominal fee. The information is in there just not as readily as I would like.

**Recommendations to others considering Logiwa:**

The System is nimble but not 100% customizable, and that's how they keep the cost down. In the last year to 18 months, they've put huge efforts into their customer support and it has really shown both in terms of customer experience and the platform becoming stronger.

**What problems is Logiwa solving and how is that benefiting you?**

We use Logiwa to interface with our shopify store and fulfilling web orders. It has a large capacity, so the influx of orders on Black Friday last year was not an issue and it functioned without skipping a beat. Also with a monthly fee/user-based system, it doesn't break the bank as you start to grow and scale.

  ### 24. Powerful feature and effective workflow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dave L. | IT Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Logiwa?**

Mobile operation - Our warehouse workers can solely depend on handheld devices to accomplish their jobs.

**What do you dislike about Logiwa?**

Sometimes the workflow can be confusing, and some functions are hard to find.

**What problems is Logiwa solving and how is that benefiting you?**

Let us manage our inventory accurately and effeciently. Particularly our inbound and outbound processes run much smoother than before.

  ### 25. Logiwa is a very solid option for small to medium Logistics and E-commerce providers

**Rating:** 3.5/5.0 stars

**Reviewed by:** William “Bill” H. | Managing Partner /Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Logiwa?**

Very easy to use, and interface is very strong.

**What do you dislike about Logiwa?**

The start-up is a little rough, at least when we came on board, and technical support is somewhat problematic since they rely on email correspondence.  You usually have to push for an actual call to get most issues solved.

**What problems is Logiwa solving and how is that benefiting you?**

They provide a substantial inventory and shipment processing program.  It is not complicated or weighted down by useless and unneeded actions like others.  Very customizable.

  ### 26. Best WMS system out there for eCommerce Fulfillment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2022

**What do you like best about Logiwa?**

It's the most efficient WMS software out there. We took demos of several WMS systems before locking on Logiwa, which has paid off well. They have allowed us to grow more than 50% MoM. Easy to use and train UI/UX, no frills! Training is super easy for associates as well as team leads. If you are a high-volume D2C Brand or Fulfillment company, I will most definitely recommend them. 

Team - Their Engineering, Support, and Account Management team is fantastic! Always available to help you out. These guys have the hunger to grow and want to see you succeed as well.

**What do you dislike about Logiwa?**

Nothing at all! Some issues do arise, but they are resolved immediately. The team is hands-on and takes your recommendations seriously.

Would like to see more Data and AI tools.

**What problems is Logiwa solving and how is that benefiting you?**

We are a 3PL company obsessed with eCommerce fulfillment; Logiwa makes it super easy for us to manage the day-to-day ops, floor and space efficiency, and real-time data updates.

  ### 27. Great Team, Robust Software, but missing some important features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Logiwa?**

The support team is generally extremely prompt with their responses when an issue arises, which is great. I think the bones of the software are very solid and I find it relatively easy to use. Logiwa has thought of a number of really useful things (like single item processing) that some customers new to fulfillment software may never think of but will benefit enormously from.

**What do you dislike about Logiwa?**

Some features are missing or don't work properly, such as setting declared values for international shipments. There have been glitches that took far too long to resolve. We've never been able to successfully set up and use the billing module which has made monthly invoice time extremely difficult.

**What problems is Logiwa solving and how is that benefiting you?**

We wouldn't be able to run our operations at ll without Logiwa. Tracking thousands of skus across even more locations is crucial.

  ### 28. Best Support Team EVER!!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amy A. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Logiwa?**

Technology platforms are never perfect but what you need is a great support team to work through the kinks, integrations and training with you. Logiwa does that!!! Their team responds VERY quickly and our team really experiences their genuine care to help our company be successful!

**What do you dislike about Logiwa?**

Sometimes I don't understand where they are in the process of troubleshooting a particular issue and so I can't clearly explain to my customer the problem or reason for the delay.

**What problems is Logiwa solving and how is that benefiting you?**

Logiwa makes it possible for us to fulfill orders with almost no errors.

  ### 29. Warehouse/Inventory System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Logiwa?**

Logiwa allows us to automate and optimize inventory locations across multiple warehouses. They provide native solutions to our many needs.

**What do you dislike about Logiwa?**

Logiwa has so many different solutions for organizations that it can be overwheliming.

**What problems is Logiwa solving and how is that benefiting you?**

Our inventory and warehouse solution was a spreadsheet and staff. We now have realtime insight into our warehouses across multiple channels.

  ### 30. Great System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Charlene C. | VP Warehouse Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Logiwa?**

We are just getting up and running with Logiwa but I love the visibility this system has.  Their support is great as well.

**What do you dislike about Logiwa?**

As I mentioned we are just now getting up and running.  I would say the multiple ways of performing 1 function.

**What problems is Logiwa solving and how is that benefiting you?**

With our old system we would have to use other programs just to complete a shipment (BOL, labels).  Logiwa is working to make everything accessible through the program.

  ### 31. Logiwa performs well but has some opportunities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roger  S. | Fulfillment Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Logiwa?**

Support is very good. Mobile functions are intuitive. Reporting is powerful. Carrier integrations work well

**What do you dislike about Logiwa?**

Logiwa uses a hard allocation which makes it difficult to reallocate tasks. Logiwa is a bit behind on technology (no existing options for RFID or automation without customization). The Logiwa UI is clunky and difficult to learn

**What problems is Logiwa solving and how is that benefiting you?**

Logiwa is working to improve its data analytics and user interface for a more user-friendly experience

  ### 32. Good for 3pl shipping

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Logiwa?**

I like the access to integration logs for troubleshooting

**What do you dislike about Logiwa?**

The number of clicks you have to make to navigate and get to the views you desire

**What problems is Logiwa solving and how is that benefiting you?**

Logiwa allows us to easily connect to our 3pl client stores and fulfill their orders

  ### 33. Logiwa Growth

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris W. | W, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Logiwa?**

They are growing and getting better all the time. Unlike other systems- who offer what they offer.

**What do you dislike about Logiwa?**

Onboarding was too quick. We struggled. Learning what we needed took a long time. Customer service was not good- but now is much better.

**What problems is Logiwa solving and how is that benefiting you?**

Overall it is controlling our whole operation. Inventory, order fullfillment, receiving etc.

  ### 34. Very reactive support team willing to alter Logiwa to our specifications.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Logan S. | Implementation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2022

**What do you like best about Logiwa?**

Once you get comfortable, it is very easy to use. Pretty much everything you need to be tracked is there.

**What do you dislike about Logiwa?**

Some pages do not seem to line up completely with other pages. Or require/do not require specific fields that make quering difficult.

**What problems is Logiwa solving and how is that benefiting you?**

Inventory tracking, order tracking, among many others. Great reports.

  ### 35. A lot of potential, but not there yet

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Logiwa?**

The onboarding process was smooth and informative and the onboarding and support teams are usually helpful. The system works very well for standard, no-frills pick & pack operations. Our floor associates generally find the mobile processes easy to use.

**What do you dislike about Logiwa?**

The system can be fairly limiting for a 3PL. Most process configurations can only be done on a site-wide basis rather than client-specific. When change requests require development, they usually take a long time and it can seem like the Logiwa team is reluctant to offer a hard ETA.

**What problems is Logiwa solving and how is that benefiting you?**

Our previous WMS was extremely restrictive for e-commerce operations. There were many miscellaneous and confusing steps. Our team has found the Logiwa processes easier to navigate and has therefore increased efficiencies.

  ### 36. Awesome Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Logiwa?**

Logiwa is very easy to use and not difficult to set up. With an amazing support team, you can pretty much solve any hurdle you may have and as well make custom options to fit your WMS needs.

**What do you dislike about Logiwa?**

1. The Dashboard could be a bit more useful. 
2. It takes a little too many clicks to do simple changes.
3. UI can use a little attention. Overall Logiwa is great.

**What problems is Logiwa solving and how is that benefiting you?**

We needed to track all sorts of inventory, from 1 single item to very large equipment. With Logiwa LP Labels it reduced our picking time and increased our inventory accuracy.

  ### 37. Easy to do the wrong thing and the APIs are slow, but it does work if you learn how to use it

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2022

**What do you like best about Logiwa?**

It allows warehouse operations to be managed digitally rather than using manual paper processes or spreadsheets.

**What do you dislike about Logiwa?**

The APIs make very little sense and are not well-documented, which makes it difficult to integrate with other systems.

**What problems is Logiwa solving and how is that benefiting you?**

We needed to get set up with something quickly to migrate away from another vendor solution that was not working at all, and Logiwa had the feature set we needed at price point we were willing to pay.


## Logiwa Discussions
  - [What is Logiwa WMS used for?](https://www.g2.com/discussions/what-is-logiwa-wms-used-for)

- [View Logiwa pricing details and edition comparison](https://www.g2.com/products/logiwa-corp-logiwa/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-28+15%3A13%3A53+-0500&secure%5Bsession_id%5D=d362b9df-d35a-4208-9876-30105b8e1ac2&secure%5Btoken%5D=749464934410ffe551751686b96ef5ec69c366587331bc1d9b8d5ea7aadfba89&format=llm_user)

## Logiwa Features
**Supply Chain Operations**
- Warehousing
- Transportation
- Inventory Management

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Customer Management**
- Customer Portal
- Visibility
- Billing

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Analytics**
- KPIs
- Dashboards
- Custom Reports

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics

**Inventory Management**
- Customer Portal
- Cycle Counting

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

## Top Logiwa Alternatives
  - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) - 4.4/5.0 (286 reviews)
  - [ShipHero](https://www.g2.com/products/shiphero/reviews) - 4.4/5.0 (203 reviews)
  - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (327 reviews)

