LiveAdmins Reviews (5)

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LiveAdmins Reviews (5)

4.8
5 reviews
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Mark P.
MP
Mark P.
Controller
Small-Business (50 or fewer emp.)
"Best software purchase in a long time"
5/5
What do you like best about LiveAdmins?

The Live Admins Chat Bot software has helped us unlock insights into our customer's questions that we never knew existed. They learn over time so that we don't have to intervene as they have already answered the question fully. It makes it look as if HFTP is open 24/7 & ready to serve all of our customers no matter where they are located in the world. Review collected by and hosted on G2.com.

What do you dislike about LiveAdmins?

We have found nothing that we dislike about LiveAdmins. Can't think of any downsides - it has been a super positive experience Review collected by and hosted on G2.com.

Donal P.
DP
Donal P.
Marketing Manager
Small-Business (50 or fewer emp.)
"Incredible customer service"
4/5
What do you like best about LiveAdmins?

The customer success team. Any change was easy to make as Amy Taylor was very responsive. We received a high number of leads through the chat box feature on our website. Review collected by and hosted on G2.com.

What do you dislike about LiveAdmins?

The chat box sometimes caused users frustration. Review collected by and hosted on G2.com.

Matthew P.
MP
Matthew P.
Sales Manager
Small-Business (50 or fewer emp.)
"Live Admins get it done!!"
5/5
What do you like best about LiveAdmins?

I like that real people are helping real people! Review collected by and hosted on G2.com.

What do you dislike about LiveAdmins?

There is nothing I dislike about LiveAdmins Review collected by and hosted on G2.com.

Sam G.
SG
Sam G.
customer care manager
Small-Business (50 or fewer emp.)
"live chat & transfer from my website"
5/5
What do you like best about LiveAdmins?

customers have choices to text us, be transferred to their area salesman, or have a followup email sent to us so we can contact them. Review collected by and hosted on G2.com.

What do you dislike about LiveAdmins?

Haven't found any downside using their services. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Excellent Service"
5/5
What do you like best about LiveAdmins?

They take very good notes and forward my information right away so I can call my prospective clients back. Review collected by and hosted on G2.com.

What do you dislike about LiveAdmins?

Nothing. Everything is great. There is nothing I dislike about the service. Review collected by and hosted on G2.com.