I like how each member of my team can easily collaborate on projects. Also the assignment rule makes it really simple to assign the next actions to the appropriate person. We also use this across disparate locations and with our agencies. Review collected by and hosted on G2.com.

The UI could be improved and given a lick of paint as its very grey/dull colours. Very occasionally alerts aren't emailed to the appropriate person but this like in most cases maybe user error. Review collected by and hosted on G2.com.