# Norton LifeLock Benefit Solutions Reviews **Vendor:** Gen Digital **Category:** [Employee Identity Theft Protection Software](https://www.g2.com/categories/employee-identity-theft-protection) **Average Rating:** 4.6/5.0 **Total Reviews:** 13 ## About Norton LifeLock Benefit Solutions Norton LifeLock Benefit Solutions offers comprehensive Cyber Safety plans designed to protect employees' digital lives by addressing threats to their identity, security, and privacy. These all-in-one solutions are tailored for global markets, enabling employers to provide robust protection through their benefits programs. Key Features and Functionality: - Identity Protection: Utilizes proprietary technology to monitor for fraudulent use of employees' personal information, such as Social Security numbers, names, addresses, and dates of birth, in applications for credit and services. - Online Privacy: Provides bank-grade encryption to secure devices on vulnerable connections, ensuring sensitive information remains private. Additionally, it scans common public people-search websites for employees' information and facilitates easy opt-out processes. - Device Security: Offers multi-layered, advanced security to protect devices against existing and emerging malware threats, including ransomware, and safeguards private and financial information during online activities. - Comprehensive Monitoring: Includes features like dark web monitoring, data breach notifications, and alerts for suspicious activities related to employees' identities. - Restoration Support: Provides access to U.S.-based Identity Protection Agents ready to assist with identity theft restoration, ensuring prompt and effective resolution of issues. Primary Value and Solutions Provided: Norton LifeLock Benefit Solutions addresses the growing concern of cyber threats in the workplace by offering a holistic approach to employee digital safety. By integrating identity theft protection, online privacy measures, and device security into a single benefit plan, employers can enhance their benefits offerings, thereby improving employee satisfaction and retention. This proactive protection helps mitigate potential financial and reputational risks associated with cyber incidents, fostering a more secure and productive work environment. ## Norton LifeLock Benefit Solutions Reviews ### 1. Excellent safety **Rating:** 4.5/5.0 stars **Reviewed by:** Heather S. | Mystery shopper, Arts and Crafts, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** I have been with Norton for years now and love using this company. I know that my softwares are always protected and if something happens I know they will notify me immediately. **What do you dislike about Norton LifeLock Benefit Solutions?** Nothing but the monthly charge gets to be expensive for me sometimes **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** Knowing that my softwares are always protected. ### 2. Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Keny G. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Norton LifeLock Benefit Solutions?** Benefit Solutions integrates with most HRIS systems and supports single sign-on (SSO) **What do you dislike about Norton LifeLock Benefit Solutions?** Admins can’t see detailed user activity due to privacy protections — understandable, but it limits oversight. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** With personal data constantly at risk from breaches, phishing, and social engineering, employees face growing threats — even outside work. ### 3. Feeling Safer with Norton LifeLock **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed K. | AI Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** What I appreciate the most is how quickly it notifies me if there’s any suspicious activity. The dark web monitoring is something I didn’t realize was so important until I started using it, and now I wouldn’t go without it. It’s comforting to know that it’s always working in the background. **What do you dislike about Norton LifeLock Benefit Solutions?** If I had to mention a downside, it would be that sometimes the alerts can be a bit over-cautious. It can cause a little anxiety when you get an alert, only to find out it wasn’t a serious issue. But overall, I’d much rather be overly cautious than miss something critical. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** Norton LifeLock has helped me stay on top of protecting my identity and financial information. It’s proactive in letting me know if my details show up where they shouldn’t, and that has definitely reduced my stress. It’s just good to know someone is watching out for you. ### 4. Comprehensive Theft Protection Services **Rating:** 4.0/5.0 stars **Reviewed by:** Frank M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** As someone with a background in technical sales and security, you might appreciate LifeLock for its comprehensive identity theft protection services, including monitoring a wide range of personal information and alerting you to potential threats. LifeLock’s proactive security features, such as dark web and credit monitoring, combined with their suspicious activity alerts, provide robust protection. In the event of identity theft, their restoration services offer expert assistance and reimbursement for stolen funds, ensuring peace of mind. The user-friendly interface and accessible customer support make it easy to stay protected without significant effort. Additionally, the option to integrate LifeLock with Norton 360 provides a comprehensive security solution by combining identity theft protection with device security. **What do you dislike about Norton LifeLock Benefit Solutions?** Despite its benefits, you might find some aspects of LifeLock less appealing. For instance, the service can be relatively expensive compared to other identity theft protection options. Additionally, LifeLock's coverage may have limitations, such as not including certain types of monitoring or offering only partial reimbursements for specific types of losses. The service may also generate a high number of alerts, some of which might be false positives, leading to potential frustration. Furthermore, while LifeLock provides valuable protection, it cannot prevent all forms of identity theft, and its effectiveness heavily relies on users promptly responding to alerts and taking necessary actions. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** LifeLock addresses several critical issues for you by providing comprehensive identity theft protection. It monitors your personal information across various channels, including the dark web and credit reports, and promptly alerts you to suspicious activity. This proactive approach helps prevent unauthorized access and misuse of your identity. ### 5. Secured and protected with the plan and notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Sai S. | Deputy Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** Enroll in this benefit will give peace of mind and no need to worry about online hacks. If anything happens we will get a notification. These people are always on top of accounts. Enrolling in this plan is also very easy. From our organization also we are providing this benefit to all our employees. **What do you dislike about Norton LifeLock Benefit Solutions?** Only thing is if we don't have valid local identity they cannot help. One way that is also correct. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** Wherewver there is a identity hack it clearly generate notifications. Also it covers the damage cost up to a certain amount. ### 6. Norton experience identity safety **Rating:** 4.5/5.0 stars **Reviewed by:** Maria R. | Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** They keep track of where all my info is and help me stay protectesld against any suspicious activity or fraud. Very easy to manage and use **What do you dislike about Norton LifeLock Benefit Solutions?** Not sure yet of what i dont like about it **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** Alerting me of any suspicious activity and giving me solutions to keep my information safe and accurate ### 7. Norton LifeLock one stop solution for identity **Rating:** 5.0/5.0 stars **Reviewed by:** Bhavin T. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** Identity protection and device security is the best I like. **What do you dislike about Norton LifeLock Benefit Solutions?** Their sign up process is a bit time consuming. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** Their Identity protection solution protects your identity. e.g. credit, Personal information e.g email, phone, passport etc. You can connect your financial accounts and protect them too. watch your financial activities. ### 8. The software was helpful and kept my mind in ease from others stealing my identify . **Rating:** 4.0/5.0 stars **Reviewed by:** tony d. | Patient's front desk support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** The updates and comminication when something is being charged. Customer service is great and the ease of use is simple. **What do you dislike about Norton LifeLock Benefit Solutions?** I did not have a problem with Lifelock. There was times that the features would delay. I think that was because of my vpn. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** There was times my vpn would cuase the system to not work ### 9. Great notifications when there's activity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** Norton gives you notifications in a timely manner when there's any sort of activity on your accounts. **What do you dislike about Norton LifeLock Benefit Solutions?** I know they're covering all their basis but it can be annoying to get phone calls, emails and text messages all within a short period of time. I think it'd be better to send a reminder noticification within a slightly longer time frame as there are times you can't respond right away. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** It's an added layer of security that gives you peace of mind. ### 10. Best thing especially after my identity was stolen. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** I work for a CPA firm and have told our clients about this. **What do you dislike about Norton LifeLock Benefit Solutions?** I like everything about it. Some of the reports are hard to find **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** To ease our clients minds of having their identity stolen ### 11. Cyber Security and privacy **Rating:** 4.5/5.0 stars **Reviewed by:** Rajesh D. | Policy Advisor and customer support expert, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Norton LifeLock Benefit Solutions?** Helps preventing cyber threats and secure employee identity . Easy to use and great customer support **What do you dislike about Norton LifeLock Benefit Solutions?** As of now no problems been faced with usage . **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** Cyber security and identity theft protection ### 12. My Experience With Lifelock **Rating:** 4.0/5.0 stars **Reviewed by:** Ruslan T. | About Myself, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Norton LifeLock Benefit Solutions?** I like how lifelock makes me feel safe on the internet knowing that all my data is secure. **What do you dislike about Norton LifeLock Benefit Solutions?** I do not think Lifelock has any useless features. Everything is very useful and user friendly. **Recommendations to others considering Norton LifeLock Benefit Solutions:** I recommend using LifeLock if you store important data on your computer and/or phone, LifeLock will keep it secure from cyber hackers, so you do not have to worry about any data breaches. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** I have realized that I do not have to worry about my data getting breached, and I can feel safe on both my computer and my phone, which I think is very good that this app has support for multiple devices. ### 13. Great product and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather B. | Sales manager , Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Norton LifeLock Benefit Solutions?** Lifelock is an amazing service. It protects your electronic devices, protects you from security breaches, identify theft, online privacy and includes Norton antivirus software. Life Lock alerts you for any suspicious activity so you will always be safe on your devices! **What do you dislike about Norton LifeLock Benefit Solutions?** I love everything about lifelock, the only thing that I can think of at all is that it limits you to a certain number of devices, depending on your subscription. **What problems is Norton LifeLock Benefit Solutions solving and how is that benefiting you?** I am keeping my devices and information safe and secure. Life Lock uses a VPN to protect and block my information. Life line will cover fraudulent activities due to identity theft! - [View Norton LifeLock Benefit Solutions pricing details and edition comparison](https://www.g2.com/products/norton-lifelock-benefit-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+14%3A07%3A16+-0500&secure%5Bsession_id%5D=a1b44147-95cd-4526-bdc2-13f71a7cdb43&secure%5Btoken%5D=395f916f3ecc08a3c364567ca4a3eebce0cf617745d739c5a21387a4ba48cfb7&format=llm_user) ## Norton LifeLock Benefit Solutions Features **Platform Basics** - Reporting - Monitoring - Performance **Platform Content** - Proactive monitoring - Breach notification - Compliance **Platform Additional Functionality** - Dashboard - Messaging - Portal - Integrations - Educational Resources ## Top Norton LifeLock Benefit Solutions Alternatives - [IDX](https://www.g2.com/products/idx/reviews) - 4.4/5.0 (24 reviews) - [Allstate Identity Protection](https://www.g2.com/products/allstate-identity-protection/reviews) - 4.8/5.0 (12 reviews) - [ID Shield](https://www.g2.com/products/id-shield/reviews) - 4.3/5.0 (10 reviews)