--- title: ID Shield Reviews meta_title: 'ID Shield Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how ID Shield works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 10 scale: '5' date_modified: '2026-09-23' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

ID Shield Reviews & Product Details

User Insights

Average based on 10 real user reviews.

ED
Erin D.
Digital Content Manager
Small-Business (50 or fewer emp.)
"Grateful for ID Shield"
4/5
What do you like best about ID Shield?

IDShield offers monitoring for a wide range of personal information, including your Social Security number, passport, driver’s license, credit cards, and even social media accounts. This broad coverage helps users detect suspicious activity early on. If your identity is compromised, IDShield provides licensed private investigators to assist with restoring your identity to pre-theft status. This level of service is often considered more hands-on than competitors, giving users peace of mind. Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

The mobile app can feel somewhat limited in features compared to the desktop version, making it harder to manage your account or monitor alerts on the go. Some users report inconsistent experiences with customer service, with longer-than-expected response times or challenges in resolving complex cases. Review collected by and hosted on G2.com.

RH
Randa H.
Head of Legal Affairs
Mid-Market (51-1000 emp.)
"Provides total protection from identity theft"
4.5/5
What do you like best about ID Shield?

ID Shield tracks a broad range of information that includes things as common as Social Security numbers and credit cards to things as specific as medical identification numbers and professional licenses. Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

I get notifications of threats quite often and most of them are not real threats at all. Dealing with these notifications can be tiresome and confusing at the time. Review collected by and hosted on G2.com.

Lisa Rene' G.
LG
Lisa Rene' G.
Co-Founder of nonprofit
Small-Business (50 or fewer emp.)
"ID Shield Protects Desktop & Mobile Devices"
5/5
What do you like best about ID Shield?

The best part about ID Shield is the dashboard to see the monitoring status at any time for my laptop and mobile devices. Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

ID Shield has many features, but takes some time to configure exactly what works best for each user. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"ID Shield Is Great"
5/5
What do you like best about ID Shield?

Easy to use and makes me feel safe knowing my personal information is protected Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

I like using ID Shield. I dont know of any downsides. This is the first identity protection software i've used. Review collected by and hosted on G2.com.

Katie L.
KL
Katie L.
Assistant Business Manager
Mid-Market (51-1000 emp.)
"Easy to set up account & great for even daily use"
4.5/5
What do you like best about ID Shield?

You will be alerted of changes in your credit scores, if you have applied for credit and if your information has been compromised Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

Credit score reports are only issued monthly Review collected by and hosted on G2.com.

TB
Teanna B.
Executive Director
Small-Business (50 or fewer emp.)
"Great product and very useful"
5/5
What do you like best about ID Shield?

It gives you different levels of protection Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

There is nothing that I dislike about the products offered Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"It was ok"
2.5/5
What do you like best about ID Shield?

I felt secure in the event of identity theft Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

Cost to perceived value is low. I know the threat of theft is real but the cost was more pressing, especially since you had to renew it annually Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Great Personal Protection"
4.5/5
What do you like best about ID Shield?

ID Shield monitors all credit activity and makes the user aware of all transactions and changes by the major credit agencies. Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

ID Shield is a bit on the expensive side, but it is worth it to protect you from the evil element that is looking to violate your finances. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"The end user product is good, but the platform for administration is not great"
2.5/5
What do you like best about ID Shield?

The end user has good things to say. The service you are buying is what you get. Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

The admin portal is really rough. It's difficult to get anything transacted in the portal. There are no enrollment/termination exceptions that are made. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Constant review of your "life" to ensure identity hasn't been stolen"
5/5
What do you like best about ID Shield?

I like getting the updates each month showing no problems Review collected by and hosted on G2.com.

What do you dislike about ID Shield?

At this point, there's nothing that I dislike Review collected by and hosted on G2.com.

Questions about ID Shield? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is ID Shield used for?

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Pricing

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