I can quickly and easily build my flows and error handling without digging deep to find my almost lost coding skills. Another great thing about the product is the support that you get. I have often used chat support on the Leapwork homepage, and they have quickly found solutions for my problems. I find the tool very easy to use, but I also have a background in automation using Selenium. The terminology between the two products is the same, so it is easy going from coded to no-code automation. If you do not have this background then focus on training. The Learning videos are a good start, but you might need something more focused. I had great support from Leapwork during our Proof of Concept evaluation period. Review collected by and hosted on G2.com.

My most significant irritation so far is that many of the great functionalities to manage and load balance the Leapwork agents are only available for Enterprise customers. I have a Platform license, so I lose out. Review collected by and hosted on G2.com.

Flexibility of the tool. It is very easy to learn for non technical testers, and you will have a test suite up and running in no time, and the AI blocks are great to work with. Customer service is quick to respond and Leapwork as a supplier is very flexible to work with. I like having that type of relationship with a vendor. Review collected by and hosted on G2.com.

I miss some integration with the reports and dashboards to DevOps. Since we use Leapwork in the DevOps pipeline, I would like it to be easier for the developers to view the reportings, without having a Leapwork account. You can fetch a video with a powershell script and postman, but something more accessible and easier would be hugely beneficial. Review collected by and hosted on G2.com.

Leapwork is a wonderful product, easy to use even for non-tech people on my team. It's easy to create first flows on web automation and for the most complicated ones we can count on the Leapwork team and an amazing source of information on the knowledge base or learning center. Review collected by and hosted on G2.com.

This is not a question about Leapwork but more the time spent on it. It is important to put the right amount of time on it to have flows as close as possible to users' manners and product evolutions. Review collected by and hosted on G2.com.

The ease of configurability has allowed us to scale the solution in a way that is efficient and doesn't require extensive development background to do it. Review collected by and hosted on G2.com.

Overally, we didn't really have any downsides. The designer can get a bit cumbersome in extremely complex environments but overall the experience has been great. Review collected by and hosted on G2.com.

So, I am 2 weeks into using Leapwork for automating the various systems I test here at e.surv.

My initial thought on the product is just "Wow!"

The speed at which users can create automated test cases by designing flows without code is phenomenal.

It's great fun to use and I would certainly recommend to other testers, business analysts etc

Thank you to the guys at Leapwork for designing such a great product

The support you receive is brilliant, the option for a Teams call with screen share to talk you through and educate you on how to achieve what it is you're trying to do. Review collected by and hosted on G2.com.

The installation was a bit tricky if you don't know what you're doing. On the face of things, after knowing what to do, it isn't that difficult.

I think this should be provided as a service over a Teams call with both companies IT departments. Review collected by and hosted on G2.com.

Logical approach of utilizing the building blocks making automated SW testing something everyone can do. The building blocks for the flows are vast and cover many features. By using the subflows, work can be reused multiple times, making it easy to build flows from a certain start point. Fantastic support and dedicated customer success managers Review collected by and hosted on G2.com.

Certain features are missing, for example, swiping functionality representing cell phone usage. The same for if flows are added to a flow they are not added directly to run lists if they are saved in the same folder where the run lists points towards. Review collected by and hosted on G2.com.

The ease of use, the speed an automation can be built, and the consistency of the produced automations, all of which contribute to the ROI.

The tool is very easy to pick up and learn, it removes most of the technology framework from the stack and allows you to implement automations quicker. With this in mind we're able to jump onto a new project or technology and be up and running within hours rather than days, we can re-use elements from other projects and implement them easily into new projects without that aforementioned set up time.

When running tests having a video and full logging is invaluable and the recent addition of subtitles has been great for those occasions when the key framed video matched to log entries isn't giving you the full picture. Review collected by and hosted on G2.com.

As with all software there are occasional bugs, but generally on the whole they are minor. As of a few releases ago the way automations are structured has changed, it involves a further step to edit a sub-flow, this can become tiresome when there are multiple nested sub-flows, or if you wanted to just copy a bit of text elsewhere. I understand why it's implemented, it's just a change or hurdle in the way we're used to using the software. Review collected by and hosted on G2.com.

Leapwork is a robust tool that we use for automation. The building blocks are intuitive and easy to use. Leapwork also has an extremely helpful documentation library. The debugging features are also extremely helpful. Review collected by and hosted on G2.com.

Leapwork has vastly has improved our operations and workflow. It saves valuable FTE time and is well worth the cost. Review collected by and hosted on G2.com.

It's slick and easy to use, it's modern, it cut corners that make other similar products more cumbersome to use, and the built-in C# editor makes it easy to develop and test specialized functions. Review collected by and hosted on G2.com.

I miss the ability to apply read-only user rights to individual folders and library sub-flows. Review collected by and hosted on G2.com.

Didn't take long to learn and creating a test case does not too much time, due to no-coding. Review collected by and hosted on G2.com.

Some of the updates have issues, which shows a lack of proper QA before the update is released. Review collected by and hosted on G2.com.