LawVu Reviews (101)

Reviews

LawVu Reviews (101)

4.5
101 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise LawVu for its ease of use and intuitive interface, which streamline legal workflows and enhance collaboration across teams. The platform's ability to centralize documents and provide visibility into matters significantly improves organization and efficiency. However, some users note a common limitation with the learning curve for new users, which can hinder initial adoption.

Pros & Cons

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BL
Brett L.
Paralegal and Manager
Small-Business (50 or fewer emp.)
"Reliable, User-Friendly Platform with Helpful Support and Outlook Integration"
5/5
What do you like best about LawVu?

LawVu is excellent for in-house counsel, or small firms that practice in a variety of areas. It is a very good mix of allowing some customizations without being an all-out "do it yourself" platform. The integrations with MS Outlook is very useful. The user interface (UI) is clean and user-friendly. We have experienced excellent relability and performance of the platform for over three years now. Support for users is excellent, with a knowledge base and active LawVu staff able to help. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

The least helpful aspect is pretty minor: the Tasks tab in matters is counter-intuitive, in that it lists ALL tasks created, not just incomplete tasks. Review collected by and hosted on G2.com.

Response from Aqua Delaney of LawVu

Thank you for taking the time to share your feedback. It's great to hear you have felt supported and had such a great experience using LawVu over the last few years. We are here to help you continue to get the most out of the platform, and to make the most of the new functionality as it is released.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"LawVu Makes Contract Management Seamless, with Outstanding Support and Integrations"
4.5/5
What do you like best about LawVu?

The main purpose for us getting LawVu was to have an interactive contract management system. But it is so much more! LawVu has great contract management features that lets us see which contracts are related, how they are amended, and what they contain. LawVu allows us to collaborate with business contract owners and Procurement teams to ensure we have an accurate insight into ongoing contracts with our suppliers.

We're also syncing all our contracts to SharePoint, where we predominantly work, and Outlook. This integration makes LawVu essential to every-day tasks, but it slots into existing processes seamlessly so isn't disruptive.

As we've been using LawVu, I'm also very impressed with the support team - always on standby and I never wait longer than a few minutes to get connected to someone (day or night). LawVu truly provides around the sun support, allowing us to work around our deadlines. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

The only drawback that we have found so far is the process change for matters - although matters are super collaborative, allow us to see what colleagues are working on while they are out of the office, and help us as a team understand what is taking up our time, this has been a change from our previous ways of working. Adjusting to the new system takes time, but we have received lots of support from our account team over the first few months.

One other item is that LawVu doesn't (yet) integrate with shared inboxes, which we use a lot as a team, However, we have managed to figure out ways around this! Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"A Forward-Thinking Approach to Matter and Contract Management"
4.5/5
What do you like best about LawVu?

The interface is very easy on the eye and simple to navigate. The AI contract extraction is a huge time-saver and has taken a lot of the manual effort out of contract management. The Microsoft integrations work seamlessly, making it easy to save documents straight into LawVu. Reporting is also far more insightful than anything we'd get from our previous file-keeping arrangements. On top of that, the team behind the product are fantastic and will work tirelessly to help you get the most out of it. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

There isn't much to dislike, but if I had one wish, it would be more AI functionality outside of the contract management side of the platform. The existing AI tools are extremely useful, so we're excited to see how the product continues to evolve. We'd particularly love to see more AI capabilities within matter management. From conversations with the team, this seems to be on the roadmap already, which is something we're really looking forward to. Review collected by and hosted on G2.com.

Response from Aqua Delaney of LawVu

Thank you for taking the time to share your experience with LawVu. We've loved having you onboard from day one and can see see you are (and will) get a lot out of the platform. Please reach out anytime with questions and support – we are always here.

Aliza M.
AM
Aliza M.
Executive Virtual Assistant
Telecommunications
Enterprise (> 1000 emp.)
"LawVu as a Single Source of Truth for Faster, Organized Contract Workflows"
5/5
What do you like best about LawVu?

From a Contracts Administrator's perspective, the most helpful aspect of LawVu is having a single source of truth for all contracts and legal requests. It makes it easier to track contract status, manage approvals, store executed agreements, monitor key dates and obligations, and quickly retrieve documents when needed. The biggest advantages are improved organization, greater visibility into contract workflows, reduced manual follow-ups, faster turnaround times, and better collaboration with legal teams and business stakeholders. This helps ensure contracts are processed efficiently, deadlines are not missed, and records remain accurate and accessible. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

some common challenges with LawVu can include the learning curve for new users, occasional limitations in customizing workflows to fit unique business processes, and the need for consistent user adoption across departments to maximize its value. Data quality can also become an issue if requests, metadata, or documents are not entered correctly, making reporting and searches less reliable. Additionally, some administrative tasks, such as updating records in bulk or managing complex approval paths, may still require manual effort depending on how the platform is configured. While these challenges are generally manageable, they can impact efficiency if not addressed through proper governance, training, and system optimization. Review collected by and hosted on G2.com.

Response from Aqua Delaney of LawVu

Thank you for taking the time to share such detailed feedback. We really appreciate it, and it's fantastic to hear you are reaping the benefits of managing all your legal workflows in one system. Please continue to share feedback and ask questions - we are here to support you on your LawVu journey.

KS
Kanishk S.
Senior Manager - Legal Operations
Enterprise (> 1000 emp.)
"Clean Interface and Strong Matter Management with Instant Reporting Visibility"
5/5
What do you like best about LawVu?

LawVu provides a clean and well-structured interface, particularly strong in its matter management capabilities. The platform makes it easy to create, assign, and track matters, with clear ownership and workflows that support day to day legal operations.

The platform’s out-of-the-box reporting and dashboards are particularly valuable early on, providing immediate visibility into matter status, workload, and team performance without heavy configuration. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

While the Salesforce integration is valuable in concept, there is scope for improvement in terms of user experience and seamless access. Streamlining the login flow and improving the overall integration experience would significantly enhance adoption and efficiency. Review collected by and hosted on G2.com.

Response from Aqua Delaney of LawVu

Thank you for taking the time to share your feedback. It's wonderful to hear you are reaping the benefits of all your legal work in in one place. The reporting and dashboards are definitely something we know our customers get a ton of value from, and the more you do in LawVu, the more useful they become.

Thank you for your Salesforce feedback too. I have shared with our product team and your CSM will be happy to pass on anything further any time.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"LawVu Adapts to Our Workflow—Seamless Outlook/SSO Integration and Great Value"
5/5
What do you like best about LawVu?

It has the ability and capability to adapt the workflow to our unique business processes.

Simple and seamless to connect the system to Microsoft Outlook and our company's SSO.

We have had no outages or performance issues.

LawVu is very inexpensive compared to other legal tools and we use it much more robustly and extensively.

Our implementation manager and customer success manager were very available and responsive and came to each meeting prepared with follow-ups from the prior meeting. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

Process change is always difficult, especially when people in our company already use multiple systems, but pushing through the growing pains of the new process and tool has been worth it. Review collected by and hosted on G2.com.

Response from Aqua Delaney of LawVu

thank you for taking the time to share your feedback. It's great to hear LawVu has integrated into the way you need to work, and helped you be more efficient and organized as a result. We are committed to helping you be successful with LawVu, and are always here to help along the way.

WC
Willie C.
Mid-Market (51-1000 emp.)
"Revolutionized Our Legal Operations with Enhanced Visibility"
5/5
What do you like best about LawVu?

I find the most impactful aspect of LawVu to be the enhanced visibility and reporting suite. The ability to pull data-driven insights from our dashboards allows us to make informed decisions that ensure alignment across various departments. It not only manages tasks but also supports a culture of continuous improvement. By having a single source of truth, we can show our internal stakeholders exactly where their matters sit in the pipeline, which builds a high level of trust and transparency that we simply didn't have before. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

While the functionality of the platform is incredibly promising, I am mindful of the potential adoption challenges regarding change management. Because LawVu introduces a lot of simplification and fundamental improvements to how we work, there is a natural learning curve and a need for a shift in mindset. User uptake during this initial rollout phase is absolutely essential to maximizing the platform's full potential. It's not a dislike of the software itself, but rather a recognition that the people side of the transition requires a dedicated strategy to overcome the 'this is how we've always done it' mentality. Review collected by and hosted on G2.com.

LP
Lauri P.
Mid-Market (51-1000 emp.)
"Centralized Legal Workflow with Intuitive AI"
5/5
What do you like best about LawVu?

I love the integrated AI functionality in LawVu, which is a standout feature for me. It helps in a high-volume environment by summarizing lengthy matter histories and quickly extracting key terms from contracts without leaving the platform, which is a huge time saver. I also appreciate how I can stay within a single matter to find all relevant information, emails, notes, and files without having to search outside the system. This supports a seamless and intuitive end-to-end workflow. Additionally, LawVu effectively pulls together our communication tools, such as Microsoft Outlook for emails and DocuSign for signatures, into a cohesive system, ensuring real-time updates without manual work. This integrated approach is invaluable. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

Nothing to dislike lawvu Review collected by and hosted on G2.com.

SP
Sasha P.
Mid-Market (51-1000 emp.)
"Streamlined Legal Workflow with Intuitive Interface"
5/5
What do you like best about LawVu?

I find LawVu's intuitive user interface and ease of use incredibly valuable. It feels modern and accessible compared to other legal tech tools, which was crucial for our office since it lowered the barrier to entry for our team. We didn't need extensive training sessions; the team could start logging matters almost immediately. The way LawVu centralizes files while remaining easy to navigate is key to keeping our department running smoothly. Additionally, the initial setup was surprisingly straightforward and cloud native, which eliminated complex installations and IT overhead. The LawVu implementation team was helpful in mapping our existing folders into their matter structure, allowing us to migrate active files and onboard the team quickly. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

If I had to pinpoint a frustration, it would definitely be the current workflow within the spend management feature. Right now, the process feels a bit more manual than it needs to be. I find it slightly tedious that we have to enter every single invoice individually, and then wait for a multi-step approval process to clear. I would much prefer a feature that allows us to input a total project budget or a lump sum upfront against a matter. It would save us a lot of clicks if the system could just deduct from a preapproved pool rather than requiring a granular one by one entry for every billable event. Review collected by and hosted on G2.com.

Response from Aqua Delaney of LawVu

Thank you for taking the time to share your feedback. We love hearing how easy teams like yours find getting set up and using LawVu is as we know that means you'll experience value straight away. We are always here to support as you continue to grow your use of LawVu - reach out anytime with feedback or questions.

CB
Christine B.
Group Legal Operations & Technologies
Enterprise (> 1000 emp.)
"Streamlines Matter Intake, Monitoring, Communication, and Reporting"
5/5
What do you like best about LawVu?

It has helped me manage matter intake, allocation, monitoring, communication and provides statistics on all of this. Review collected by and hosted on G2.com.

What do you dislike about LawVu?

having to allocate new matters manually, as at the moment the system can only do this based on contract type - we don't work that way. Review collected by and hosted on G2.com.

Response from Aqua Delaney of LawVu

Thank you for taking the time to share your feedback. It's great to hear that LawVu is helping you improve the way you work with the wider business and LSPs, and we know how valuable that real-time reporting can be. Please keep in touch anytime with your feedback and questions.