KrispCall Reviews (360)

Reviews

KrispCall Reviews (360)

4.5
361 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and clear call quality, making it a reliable choice for both personal and business communication. The intuitive interface and seamless CRM integration enhance productivity, allowing users to manage calls and messages efficiently. However, some users note that the mobile app could benefit from improvements.

Pros & Cons

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OB
QA Analyst
Mid-Market (51-1000 emp.)
"Pipedrive Keeps Our Deals in Sync Across Time Zones"
4.5/5
What do you like best about KrispCall?

Pipedrive connects well and that's the main thing for us. Calls save to the right deal on their own, no one has to add anything. We work in different time zones so everyone being able to just open a deal and see what happened is really helpful. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Finding the right settings take more clicks than it should. It works fine once you know where to look but it took some time to figure out. The help docs are okay for basic stuff but didn't help much when we had a more specific question. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business (50 or fewer emp.)
"Easy, Reliable, and Affordable Calling for Overseas Clients"
5/5
What do you like best about KrispCall?

I work from the Philippines and had to call US numbers like government, private individuals, and companies. KrsipCall made my work lighter as it is easy to use. Very reliable for my work setup as I need to connect to clients and customers overseas. It is also cheap to call. I've used it for multiple hours already, and I just used around $10 credits. Their support is also always available and easy to reach out to. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

I just don't like the message button on the right side. It covers the text field when I wanted to use the text messaging feature. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Small-Business (50 or fewer emp.)
"Good App-Based Calling, but Billing Needs More Transparency"
3.5/5
What do you like best about KrispCall?

KrispCall made it relatively easy to purchase a Brisbane local number and receive calls through the mobile app while overseas. The app-based calling feature is the main value for me, since it allows someone in Australia to dial a local number while I can answer from another country over Wi-Fi or mobile data. The support team was also responsive during setup and helped investigate a billing issue after I provided call details. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

The onboarding and billing transparency could be improved. It was not immediately clear that Australian local numbers require verification, or exactly how charges would be calculated for inbound calls. During testing, some inbound calls from a Brisbane landline were initially charged at a much higher rate because the caller appeared as “anonymous.” Support investigated and credited the overcharge, which I appreciated, but I had to spend significant time analyzing the call detail report and following up. Clearer upfront explanations, easier access to itemized call charges, and more predictable billing would make the experience much better. Review collected by and hosted on G2.com.

LC
Startup Founder
Small-Business (50 or fewer emp.)
"Effortless Auto-Dialing with Handy Ringless Voicemail Drops"
4.5/5
What do you like best about KrispCall?

It just dials.I load my contact list, set the priority, and it works through it automatically. Skips unanswered calls and moves on. No one has to sit there waiting to see if someone picks up. The ringless voicemail drop is a nice touch too. If someone misses my call, they still get context before calling back. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

I wish there were a bit more flexibility in how you filter contacts before a campaign. Right now, it gets the job done, but i'd like more control over sorting before the dialer starts running. Review collected by and hosted on G2.com.

Abdul-Raqeeb H.
AH
SDR and BDR
Small-Business (50 or fewer emp.)
"Easy Navigation with Impressive Number and Dialer Feature."
4/5
What do you like best about KrispCall?

I really like the easy navigation, along with the impressive number and dialer features. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

I think there should be a free trial available so users can try it out before making a commitment. Review collected by and hosted on G2.com.

yaseen a.
YA
Onwer/manager
Small-Business (50 or fewer emp.)
"KrispCall’s Lightning-Fast Support"
5/5
What do you like best about KrispCall?

KrispCall support responds very quickly. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

I don’t see anything I don’t like about KrispCall. Review collected by and hosted on G2.com.

CM
Co Founder
Small-Business (50 or fewer emp.)
"Outstanding Support and Seamless Aussie Calling from Abroad."
5/5
What do you like best about KrispCall?

The support before and the live support has been brilliant! The ease of using an Australian nymber to call Australian businesses is a game-changer for me as i live in Spain...OZ Folks don't pick up European numbers often. Thanks for this amazing set up. My pick up call rates have jumped from 3.45% to 35% on cold outreach alone. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Some of your support are either, young and maybe English light not be their 1st language, which is cool, however asking a direct question I had to really think clearly in how to ask to get a straight forward out of the box answer sometimes. But all good. Thanks Review collected by and hosted on G2.com.

K M.
KM
Office Administrator
Small-Business (50 or fewer emp.)
"Simple Setup and Great Call Quality"
4.5/5
What do you like best about KrispCall?

Setup is simple and easy and call quality is great Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Nothing so far for me to report at this stage Review collected by and hosted on G2.com.

RO
Small-Business (50 or fewer emp.)
"Intuitive Dashboard with Stellar Call Quality"
4/5
What do you like best about KrispCall?

I find KrispCall easy to use and very intuitive, with a well-organized dashboard. The quality of calls is very clear, and messages arrive without lag or delay. I really appreciate the first-class customer service, and I want to give a special mention to Rutuja for calling to ensure the service was meeting my expectations, which I appreciated. I like the reliability and consistency of the service. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Nothing comes to mind. I will inform you if it does. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"Reliable, Easy-to-Use KrispCall with Quick, Hassle-Free Onboarding"
5/5
What do you like best about KrispCall?

We’ve had an outstanding experience with KrispCall. The platform is reliable, easy to use, and the onboarding process was quick and hassle-free. The pricing was affordable as well. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Maybe we could have more choices of number of different countries. Review collected by and hosted on G2.com.