KnowBe4 security awareness training provides comprehensive, scalable and engaging solutions to educate employees about cybersecurity threats and help organizations strengthen their defences against cyberattacks

Some users have found that KnowBe4 training information can be quite extensive, and can be overwhelming for employees, especially those who are not familiar with cybersecurity. Also, while toys can be engaging for some, others may find them distracting or unnecessary.

KnowBe4 security awareness training is primarily used to educate employees about cybersecurity threats and best practices.

KnowBe4 makes it easy for administrators to create a training program for end users. End users don't typically want to take time away from their normal day to day work to complete training; however, our users seem to enjoy the compilation of training modules. We can announce training will begin and end on specified dates, giving the users a certain amount of time to complete the training campaign. By allowing the users to complete portions and save their progress, it makes it easy for them to complete the training when they have downtime from their normal tasks. The training campaigns are pertinent to not only their business tasks, but home as well. Our firm has more aware of potential threats and how to avoid them since implementing the security awareness training from KnowBe4.

As an administrator, I would like to see more up to date modules available that do not require the puchase of a higher level of service. I understand the concept of paying extra provides more options, but it seems that too many times, when setting up a training campaign, modules still exist that have been out for several years giving the appearance of several sessions to choose from except many are old. I would like to see modules that are older than one year to be placed in an "Archived" section as opposed to still being listed with more current topics.

KnowBe4 keeps our users on track to stay aware of current cyber threats and how to avoid them. The end user is the first line of defense in most cases of cyber threats. KnowBe4 training informs and reinforces the end users knowledge of threats and why it is important for them to vigilant at keeping a watchful eye on what they are clicking on. Secondly, it informs the user on how to keep their data secure and how to handle sensitive information. As a law firm, this may be one of the most important topics of training for our end users. While the firm does try to explain how to handle this type of data, KnowBe4 shows in greater detail on how to achieve this. All aspects of KnowBe4 benefit a law firm substantially.

Creativity makes it not boring to do security training.

I always appreciate efficiency. Shorter sessions would be great.

It serves as a reminder to look for Phishing emails, how to spot them and how to report them.

I like that the lessons are up to date and include newer items on the horizon. They dont treat you as a dummy. Its just great training. The training is well received with our users.

The training can get a little tedious but the users seem to enjoy it. I personally get all I can from the training but have to come back as I get bored of the questions.

I believe it is training my users to spot suspicious email to report it or delete it. It also gets them aware and they alert to email that are not even spam, it works so well.

Easy to configure and roll out training content, good reporting functionality. Extensive database of content to select from covering the essential areas of security.

I'm not sure what to say here; there's not much I can fault. The last content I saw had a small error where the subdomain was changed and not the domain name that a bad actor would typicaly do as it is easier to spin up a fake site than hack the real site and load a fake page on it, that was unfortunate but I guess it still brought across the correct message.

Assist in reminding clients to constantly be aware and check for signs of something malicious.

Tracking details that are available in the dashboard. It provides an instance visual as to where our risk reside.

Not much. It all seems to be working well for us.

Annual security awareness training with an assessment as well as periodic phishing exercises required by our cyber insurance carrier.

the short videos have an incredible message and the time for these videos is enough to learn what we are studying

i can see that you have more English version than other languages

this training gives us more knowledge and awareness about all the topics that we are looking in this training

Awareness increase! We have seen a dramatic increase in Spam and Phish reports and a major decrease in the amount of failures we have had internally.

Complexity of the admin console can be a little daunting.

Showing users how easy it can be to fall prey to phishing or malicious emails.

Easy to manage every aspect of your Security Awareness posture from training to Phishing simulations

Honestly, I haven't had any downsides, if I was to comment I think the lack of content developed for 2022 is lacking a bit.

The staff awareness to potential threats and communicating this to our security staff

What I like best about KnowBe4 is the construction of their training modules. The are designed to hold the trainees attention while providing the education they need to strengthen our security. Often a user will comment on how much fun a particular module was. But what I truly like is when a user finishes their training and makes a comment like "I didn't even know that" or "I can use this at home". Comments like these help reinforce that the training is actually getting through to them and not just being completed an exercise to be forgotten.

Sometimes the Administration module can be a bit cumbersome to navigate, but over all it is user friendly for the majority of administrative functions. For instance, when I tried to setup the PAB for our organization, I had to jump around the KnowBe4 site just to find the information on how to accomplish the configuration. When I finally went through all the steps, only some of the computers were able to utilize the PAB, while others were never configured. The installation should also include some troubleshooting tips for when it doesn't work, and some type of notification of misconfiguration would be nice. As it stands once the installation and configuration process is finished, the only way you know if your successful is for the PAB to show up on the user's Gmail account.

The biggest issue that KnowBe4 Security Awareness Training has helped us solve it getting users to recognize potential malicious situations and security vulnerabilities. Before we started using KnowBe4, IT was in a completely reactive mode, cleaning up infected computers and performing damage control on accounts. Now, after only about a year with KnowBe4, the number of security incidents has dropped dramatically. Users are even questioning ill-written legitimate emails that they receive.