The KnowBe4 Security Awarenss Training has allowed us to elevate the program with relevant training for the ever changing cyber threat landscape.

The phish alert button is not connected to a mananged service offering.

KnowBe4 Security Awareness Training is helping our organization to meet the challenges of the ever changing cyber security threat landscape with new and numerous media types to keep the trainings fresh and drive engamement in various ways.

We use the KnowBe4 library of courses to train our employees on yearly basis. The primary course we use every year is updated by KnowBe4 to reflect recent hacking trends. We also use other courses as refreshers for our employees, and we have great feedback for the "Inside Man

We also use the test phishing campaigns monthly to see if our users have an understanding of how to be secure. Our scores have massively improved since we intially obtained the product.

I find User Adminstration and assigning of permissions to be more convulted than it needs to be.

The reporting component could be improved as well as we need to do a bit of work to get the reports to look they way we need

The software is keeping our users aware of how to stay secure in a corporate environment

It was very easy to set up with our Exchange servers. We run the test monthly to find phish-prone users. We deployed the Outlook add-in to all users with easy integration. I have not needed to contact customer support.

I think it would be helpful for users to be notified if they failed the phishing test and to be reminded that they should never forward suspected phishing emails. We prefer not to tell users that they may receive phishing tests, but it's hard to educate them on their mistakes if we have to pretend that we didn't know about the email they received.

It is helping users to learn to be more aware when receiving emails from unexpected senders. This makes them less likely to open an email attachment from a malicious sender and more likely to notify the IT department.

We emphasize that security is a collective responsibility, and we prioritize it from the onset. As part of our new user onboarding process, Security Awareness training is included on day 1, and it's also a mandatory annual requirement. We utilize Knowbe4's training modules, which are engaging, current, and accessible to all staff levels. This valuable resource helps us maintain a secure organization and ensures our employees are well-informed and empowered to contribute to our safety.

I can't really think of anything.

Keep producing videos with DE&I in the forefront.

Keeping employees up to date of the latest threats and access to the latest tools to combat cybercriminals.

The platform offers a wealth of high quality training materials on a variety of topics, plus allows the ability to upload our own content.

There is nothing to dislike about the training materials.

Helps my employees to identify risks.

This awareness training program and campaigns literate our users immensely. They are getting smarter and smarter time to time to manage and recognize the spam emails.

Honestly I don't see anything dislike about the training. It is a big plus in security literacy for the company.

It spreads the awareness in our users about how to stop getting hacked from evil doers.

Educates our employees on what is going on in the cyber world and how to protect our company.

Not too many downsides, getting rid of Second Chance is the only thing I can think of. But I understand the reasoning behind it.

Educating end users

The Security Awareness Training from KnowBe4 is not dull or boring and present material in a way that users can understand. KnowBe4 even has a couple of different "series" that are really well done. "The Inside Man" is one of our staffs' favorites.

Sometimes the content does not get updated quite as much as I would like to see.

KnowBe4's Security Awareness Training provides our staff with micro-training and is improving their knowledge and understanding of cybersecurity and the daily risks they face.

. This is a great and effective program with real results. Tons of training resources and regular phish tests, keep your employees educated and informed. The metrics help you determine who are your highest users. Easy to roll out to users. Customer support and Customer success are helpful. We love that we can completely random, weekly tests on all our staff so they don't get the same test as other users. We integrate with MS 365 and have deployed the Phish Alert button to all Outlook interfaces - desktop, mobile and OWA. Our staff use it regularly.

The admin console is sometimes a little clunky and not as well thought out.

Phishing is the number-one vector that precipitates a cyber breach. Training has helped our staff become more critical of incoming email and built up a welcome amount of paranoia to keep them from blindly clicking links. Knowing who our most vulnerable staff are, helps us focus on getting them properly educated and protects us from additional risk.

Gives a very comprehensive overview of the scope of the training. The training is interactive and gives insight of security measures for users. Ease of use was positive.

Very good product, don't really have anything to dislike.

Provide users with proper training to be aware of any phishing emails that may be delivered in their mailbox. This will allow them to know to flag emails and alert security of any malicious emails coming in.