KnowBe4's experience in security training shows through in the trainings, and connects to the users in a way few other trainings I've used can.

The reports that can be run to check on user engagement with the program are limited.

We have already seen multiple instances where phishing e-mails were thwarted that would have been a big problem without the training (from the mouth of the actual user after questioning the e-mail).

We are a small- to medium-sized business (about 60 people) with a small IT staff. It would be a real challenge for the IT staff to produce quality, timely cyber-security training for our team - and do it on a recurring basis. KnowBe4 does this for us!

Some of the training sessions are a little goofy. The "game" one was not well received. I recommend that you, as the "IT pro" go through each of the sessions before selecting them to assign to your team.

Definitely a good choice for us.

We can now say that we have a cyber-security awareness and education program. We can also say that we do regular phishing testing. I can also look at the dashboard and see how my company's trendline is moving - is our team getting better at properly handling security risks?

Relatively easy to use. Some of the comments I get from users is that the videos provide a lot of common sense content and easy for a non-technical person to understand. It's also not boring and because some of the videos are interactive they retain what they learned. A good number of the videos are quick, short, and to the point.

When doing a search in the video library, it would be better if the filter selected would stay selected throughout my search until I'm done.

The users have become more "paranoid" when receiving emails that are questionable or just don't seem right to them.

He was able to successfully cover a wide range of topics in a short period of time and I felt like I had a better understanding of the topic when it was over.

I did not dislike anything in particular.

For this particular session, I can go to my supervisor with an informed opinion on the topic. Free training is always a benefit.

KnowBe4 has every feature I need, anytime I think about trying to do something within the platform the feature is always available.

Group management is my biggest gripe, I wish I could add users to a group from either their user page or the Group page itself. Feels kind of intuitive.

KnowBe4, unlike most products I've found offer both phishing tools as well as training modules. Their training modules are absolutely amazing and you can choose from a wide variety of content to meet your company's needs. They also do a really good job of keeping both the phishing and training material up to date and fresh.

First is of course security training and awareness. Putting sample phishing emails in front of my users on a monthly basis is incredibly helpful on so many levels. We also use KnowBe4 to distribute other custom training modules for new hires.

Support has been pretty good in helping us craft phishing tests that work for our user base. And the options and customizability of the phishing tests is great.

The management console has a lot going on and it can take a little while to find what you need sometimes.

We originally signed up for KnowBe4 to satisfy our annual security awareness training requirement. The ability to run phishing campaigns was definitely a bonus. Now we also have our new employees going through sexual harassment training using KnowBe4 which was an added bonus.

Product has lots of options, some times to many.

Can be overwhelming to set up for end users. This is great if you have time to play around and get very granular, if you don't have the time it still can work, just might be missing some important features.

We are training our end users and testing them to be sure no one user is clicking on things they should not be.

The training modules are not lengthy, so it is easy to keep employees "tuned up" without taking them away from other tasks for extended training.

I'm also pleased with being able to hammer my office with assorted phishing campaigns year round. It is good to see how seldom they have taken the bait, something like three times in three years. Looks like the training is working!

1. Setting up training sessions, seems I always have to relearn all the various tabs and possibilities. However my rep has been very helpful with this.

2. Not able to include family members in the program since they do not use our firm's domain name. My wife NEEDS to be phished.

3. WORSE: having to figure out how to create and upload a screenshot into this survey!

Set up a perpetual phishing campaign.

Any number of times employees have told me "I almost clicked on that", then their training kicked in and they avoided opening evil emails.

KB4 is easy to use and to configure. It is constantly updated with appealing campaigns.

There is nothing I dislike about the program or its services.

We are getting our employees educated in the dangers posed by the internet and emails

KnowBe4 provides a great product at a very reasonable price point. Their team is great at sending frequent communication and following up to help make sure you are making the most of their product and actively test and monitor your organizations security. The amount of community created content is also fantastic! If knowBe4 doesn't have a template or poster that you are looking for, chances are that someone in the community has created something that you can add and use at no additional cost.

The only negative I can think of is that they may be a bit excessive with the number of emails that are sent.

KnowBe4 is a great platform that is very affordable, especially for small organizations. I have looked at similar systems in use by larger organizations that I work with, and they cost more and aren't as easy to set-up, use, and administer. KnowBe4's support team is very friendly and very proactive in contacting customers to make sure they are aware of everything the program has to offer and help you implement it in a way that uses their established best practices. If you have any difficulties or questions, they are available to walk you through the site and help in any way they can. Send them an email or give them a call if you have any problems!

KnowBe4 has provided me insight into who in my organization is most at risk of falling victim to cyber threats, phishing, and social engineering, as well as providing real world examples of how these threats can impact an organization and how I can work to stop them. Their training programs have also been fantastic and have prompted a lot more conversations around the office about security and a general heightened awareness of the different scams and threats that are out there.