Policy management is very helpful. I can load in policies and create trainings based off them to track that people are signing off on them. With the new AI additions, you can add questions or quizzes to the policy to make sure people are reading through the policy and not just hitting accept. The Phishing Alert Button is still the most helpful piece of the product.

Being a little more hand on and make sure that trainings are better coordinated for users especially suggestions for people who constantly fail campaigns.

better ways to train staff on cyber secuirty

Every scenario is always compared to real-life events so you as a user can really grasp the consequences of acting irresponsibly, also it ensures that you comprehend how the security risks appear and how easy it is to avoid human mistakes.

I would love to receive some certifications after you complete your trainings and maybe longer courses to add depth to the learning experience.

Making collaborators aware about the potential risks that are online and how to react to them, getting us to be inform and prepared to take action and to conquer human error.

It teaches all users the basics and more about what to look for when deciding to open an email and an attachement through a very easy to use platform.

Set it and forget capabilities for ongoing training videos and tests.

The Phish Alert button not only tests the users, it gives valuable information to IT about who needs more training.

The content isn't always fresh

The information is repetetive and so the presentation has to be updated and presented differently often and there isn't always new training available.

It makes people pause and think about opening an email and any attachments. It's keeping our network and email systems and most importantly, our client data safe.

The ease at which training is automated and phishing simulations can be generated without a heavy lift

Once set up everything is very easy to use. I would not have been able to create templates without the help of knowBe4 support team

Phishing simulations constantly being sent to our team, and auto generated training sent to new employees

I like how real the phishing emails look and I also appreciate the fact that it makes you take a cybersecurity course if you fail. This teaches the office about things to look for in scam emails.

It takes a bit to configure in order to spoof your records on your mail server, but once you get it going, it is such a valuable tool. Other than that, no cons about this product

It keep the team all on the same page and presents everything that you need all in a nicely built dashboard. All of the analytics are included and centralization is key.

I like that KnowBe4’s training is now more interactive and engaging, with shorter modules and real-world phishing simulations that make it easier to apply security awareness in daily work.

It could improve by adding more advanced, role-specific scenarios and periodic refresher micro-lessons to reinforce learning over time

To increase users and staff awareness of different social engineering attacks and reduce risk of users to click on malicious links and open malicious attachments.

The most helpful aspect of KnowBe4 Security Awareness Training is its ability to educate and train employees on the importance of cybersecurity and how to identify and prevent cyber threats. The training provides a comprehensive approach to addressing security issues, including simulated phishing attacks, interactive training modules, and ongoing assessments.

Some potential downsides or dislikes of KnowBe4 Security Awareness Training may include:

The training may not be suitable for all employees, as some may find it repetitive or too technical.

The use of simulated phishing attacks may result in employees feeling frustrated or stressed.

The training may require a significant investment in time and resources for implementation and ongoing management.

KnowBe4 Security Awareness Training is designed to solve the problem of human error in cybersecurity, which is often the weakest link in an organization's security posture. The training aims to educate and train employees on how to identify and prevent cyber threats, such as phishing scams, malware, and social engineering attacks.

The benefits of using KnowBe4 Security Awareness Training include:

Enhanced protection against cyber attacks: By increasing employee awareness and understanding of cyber threats, the training helps to prevent security incidents and protect sensitive information.

Improved employee behavior: The training helps employees make informed decisions and take appropriate actions when it comes to cybersecurity.

The wide range of training issues, the sofisticated program to regularly test/train our staff.

We can see the progress of fewer clicks or open attachments with time

I do not see any problems, except it took some time to learn the proper way to administer and set up the weekly phishing test

It helps to keep the staff regularly "on their toes" and decrease the number of clicks on suspicious links and opening attachments.

The simulation of phishing emails is advanced.

Too many options on videos is a little overwhelming

Compllaince and making employees more aware of phishing emails.

The best feature is how easy it is to run a phishing campaign. The dashboard, pushing out additional training. It all just works.

There isn't anything that makes this a subpar product.

Everyone needs awareness training. Even at the highest level.

We know the problem people in the firm to provide additional training. Repeat offenders are the ones to always watch out for. The campaigns are updated with what is happening around the world. We have full support from the executive board.