Knak Reviews (136)

Reviews

Knak Reviews (136)

4.7
136 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Knak for its ease of use and intuitive design, allowing even non-technical team members to create professional emails and landing pages quickly. The platform's drag-and-drop functionality and seamless integration with marketing tools enhance productivity and collaboration. However, some users note that advanced customization options can be limited, which may require workarounds.

Pros & Cons

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Shweta S.
SS
Shweta S.
Assistant Manager Marketing
Computer Software
Mid-Market (51-1000 emp.)
"Effortless Email Design with Seamless Integration"
5/5
What do you like best about Knak?

I like Knak for the ease and speed it brings to email design. It's super easy to work with, especially since Marketo's email designer isn't great. I love that I can quickly pick colors from our brand kit without having to remember hex codes. The testing capabilities across various devices and dark mode are really useful. Making content dynamic is easier with Knak compared to Marketo, and the integration with Marketo enhances my experience. I also appreciated that the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Knak?

I find it a bit pricey, may better suited payment models to suit small and medium businesses. Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Appreciate the review, Shweta. And happy to hear we've made it faster and easier for you to design emails.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Extremely Easy to Use—Knak + Marketo Templates Make Emails in Minutes"
5/5
What do you like best about Knak?

Knak is extremely easy to use! We integrate directly with Marketo for all of our email communications. We've built templates and a brand kit so creating new communications takes minutes instead of hours. Review collected by and hosted on G2.com.

What do you dislike about Knak?

Our team use to use Knak for both email and landing pages. While it was quick and helpful, leadership decided to downgrade our package to just emails because of pricing and a desire for the landing pages to match our website better. Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Thanks for the review!

Yamilette B.
YB
Yamilette B.
Communications Coordinator
Small-Business (50 or fewer emp.)
"Easy to Learn and Create With, Backed by Helpful Resources and Support"
5/5
What do you like best about Knak?

I like how easy it is to learn, develop, and create with this platform. It’s constantly evolving alongside marketing and design trends, which helps it stay relevant. It also provides helpful resources and ongoing support, making it easier to work through challenges when they come up. Review collected by and hosted on G2.com.

What do you dislike about Knak?

I’d like to have more AI-supported tools. Even though those are coming, it would be nice to have them all available. Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Thanks for the review, Yamilette — and the feedback about more AI-supported tools.

Samantha S.
SS
Samantha S.
Director, Marketing
Mid-Market (51-1000 emp.)
"User-Friendly and Time-Saving Email Solution"
4/5
What do you like best about Knak?

I find Knak's interface to be very user-friendly. Even if you're not very tech-savvy, you can still organize your emails and landing pages appropriately and move sections around easily. Additionally, the initial setup of Knak was very easy, with the team providing support throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Knak?

I would like to see the AI email creation integrated more seamlessly in the email builder instead of at the folder level. Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Thanks for spending the time dropping a review for us, Samantha. We really appreciate the feedback on the AI email creation, too.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Knak Streamlined Our Email Review Workflow"
5/5
What do you like best about Knak?

We previously did all reviews manually, using screenshots and redlining. Knak has streamlined this process tremendously. It's easy to leave comments and pin them to places where we want to make changes. Knak also integrates with Marketo, which we use for tokenization. I haven't noticed any performance issues; it works just as expected. It was easy to just jump in with very little in the way of training; it's very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Knak?

I have no complaints about Knak. It functions well for our purposes. Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Thanks for leaving a review for Knak. We really appreciate the time you've taken to share your thoughts. It sounds like your newsletter process is a million time smoother than it was before 🎉

Emily B.
EB
Emily B.
Growth & Demand Generation Marketing Manager I
Enterprise (> 1000 emp.)
"Empowers Email Creation with Ease"
5/5
What do you like best about Knak?

I use Knak for creating marketing emails, and it really empowers me to create emails independently, reducing the back and forth with the email team over minor design changes. I like having a preview link to share with others instead of cluttering my inbox with test sends. The adjustable modules stand out for me, and they're easy to use. The setup was super easy, and I think it's one of the easiest tools in our tech stack. Review collected by and hosted on G2.com.

What do you dislike about Knak?

N/A Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Hi Emily! Thank you so much for sharing your review of Knak here on G2. We really appreciate you spending the time on it. It's great to hear how Knak's empowering you to create emails independently — that's how we want marketers like you to feel.

Marian C.
MC
Marian C.
Marketing Coordinator
Marketing and Advertising
Mid-Market (51-1000 emp.)
"User-Friendly and Time-Saving Email Solution"
4.5/5
What do you like best about Knak?

I think Knak is really user-friendly. It's easy to create emails with it, especially with the drag and drop feature, which is the feature I like the most. I also appreciate how easy it is to sync with other platforms like Marketo. The drag and drop and user-friendly interface save me a lot of time in marketing, making my life and my team's life easier every day. I love the capability of uploading images and everything else seamlessly. The initial setup was really easy too. Review collected by and hosted on G2.com.

What do you dislike about Knak?

Maybe sometimes when you sync with other platforms, some links are broken. Also, some images couldn't be broken when I sync it to another platform. Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Hi Marian! Thank you so much for leaving a review for Knak. We really appreciate your feedback. If you ever get stuck with a sync or need help, don't hesitate to reach out to our support team: https://knak.com/contact/

MM
Mark M.
Senior Email Marketing Manager
Mid-Market (51-1000 emp.)
"Effective Email Design Platform"
4.5/5
What do you like best about Knak?

Constantly listening to user feedback to incorporate new innovations and AI technologies to make it even easier to design and deploy emails. Review collected by and hosted on G2.com.

What do you dislike about Knak?

Would like to see more interactive email features. Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Thanks for the review, Mark. Our ears are always open to feature requests from customers. You can submit them via the app through the little chat bubble in the bottom right.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Ease for your Marketing Team to Create Dynamic Templates with next to no coding with generative AI"
5/5
What do you like best about Knak?

Very helpful for our Marketing team to create email templates and landing pages with little to no coding experience. Also integration to our Marketing Platform helps with moving assets easily. Review collected by and hosted on G2.com.

What do you dislike about Knak?

Not too many drawbacks. It served our use case. Review collected by and hosted on G2.com.

Response from Jaina Mistry of Knak

Hi there! Thanks so much for dropping in a review for Knak and sharing how you're using Knak AI to create emails that reflect your brand voice. Hoping it continues to save you even more time in the future!

Ashkhan A.
AA
Ashkhan A.
Associate Engineer - Technology
Mid-Market (51-1000 emp.)
"Effortless Email & Landing Page Creation with Knak"
4.5/5
What do you like best about Knak?

I like that Knak makes creating landing pages and emails effortless without needing to know coding languages like HTML, CSS, and JavaScript. The grid system is particularly impressive, offering an easy and intuitive way to organize content. I also appreciate the ease with which I can customize designs, ensuring that all outputs are mobile responsive. A significant highlight for me is Knak's seamless integration with other marketing software, which simplifies the process of transferring assets and enhances the workflow. Initially, I found the integration process straightforward, largely due to the clarity and usefulness of Knak's documentation. Review collected by and hosted on G2.com.

What do you dislike about Knak?

I have noticed that sometimes emojis do not work in Knak when syncing with external software. Review collected by and hosted on G2.com.