I like how it is a simple and cost effect PSA tool that can be added to SF quickly. Review collected by and hosted on G2.com.

For the price, there is isn’t much more I could expect and dislike honestly. Review collected by and hosted on G2.com.

Krow gave us an easy to use way to track revenue and time for employees against projects and deliverables. Compared to the last software we were using Krow has saved us time and our employees have not enjoyed the easy to use solution. Review collected by and hosted on G2.com.

Implementation could have been a little smoother with a lot more training. I know there is more to Krow then what we are using. Review collected by and hosted on G2.com.

Out of the box Krow Software provides a complete PSA solution within Salesforce. For an end user, the Krow Interface is sleek, modern and easy to use. From an administrator perspective, Krow allows you to run simple and complex processes on top of their tool to allow you to meet any custom business requirements you face, or to support existing integrations. The Krow team have been extremely helpful in providing support and guidance, are very responsive to ideas and bugs and their product roadmap is focused on customer success Review collected by and hosted on G2.com.

When we first starting building out our Phase 1 requirement in our Sandbox area we noticed that Krow did not have as much user documentation as we were hoping for and being in a different time zone made initial conversations difficult. Since then we have been in regular communications with the Krow Team and their documentation and materials library has been increasing. Review collected by and hosted on G2.com.

Krow provides our company with visibility into projects and resource utilization at multiple useful levels for the company. From the Project Management and resource level to Executive high level reporting of overall project status and reporting. Review collected by and hosted on G2.com.

Based on being one of the first to use Krow, our hardest part was our initial ramp up and then identifying areas that were changing and we were not fully aware how to use. We are currently going thru identifying training gaps and the Krow team has been fabulous at walking us thru improvements of the usage of the functionality available. Review collected by and hosted on G2.com.

I like the project tracking capability to show hours at various levels (incurred, milestone, task) as applied to a project. The summary of the budget hours and time completion along with the tasks specific details on spending is highly beneficial. Review collected by and hosted on G2.com.

We struggled with the setup and full use of the application. In hindsight I would say we needed more training and guidance from the Krow team in the very beginning. That said, the Krow team has been very generous with answering our questions and giving assistance. The training we recently purchased has been eye opening and we are excited to really get using Krow. Review collected by and hosted on G2.com.

We just went live on December 1 so this review is more about working with the Krow implementation team. They have been great to work with and very helpful throughout the whole process. Review collected by and hosted on G2.com.

Can't really say yet as we have just completed training and have just begun to use. Everyone who was trained feels it is very easy to use on the desk top and are eager to get started. That being said, what I like the least at this stage is the mobile app as it is not able to show drop downs as we need it to. Our implementation team is working on this so we hope to have solved soonest. Review collected by and hosted on G2.com.

In addition to excellent value of the product, Krow team have been, and continue to be (we are in early UAT) incredibly responsive and supportive in what is a very complex, integration build project across the 3 platforms; their advice and guidance has extended beyond simply the product, but into our business process.

Will post a further update when we go live and very happy to be contacted for direct references if helpful Review collected by and hosted on G2.com.

Nothing to dislike. This is a very complex build and we have just got into 1st level UAT and finding the Krow team really supportive through a process of repetition and iteration! Review collected by and hosted on G2.com.

The system provides a single, integrated platform for Project Planning, Scheduling and Time submissions. It's easy for the team to see and understand what they're doing and when. These assignments translate easily to their Timesheets and makes timesheet submission an easy and efficient process. Reporting is as powerful as it utilizes the SF.com reporting engine. Review collected by and hosted on G2.com.

Sorting on some screens but there are usually workarounds so it's not really an issue. Review collected by and hosted on G2.com.

What we like best about Krow is the flexibility it has. It allows us to make templates for the different types of work we manage. The ability to create templates allows us to create and manage projects more efficiently. Additionally, it offers helpful features such as invoicing, task management, project management, resource management, and job analytics. Review collected by and hosted on G2.com.

It’s hardly considered a dislike, but because there are so many features, you have to consciously decide which ones you want to view and which ones you want to hide. Review collected by and hosted on G2.com.

Great project management and billing tool and really solved a need Review collected by and hosted on G2.com.

Took some time to learn and get all benefits due to the way we onboarded Review collected by and hosted on G2.com.