Krow is a enabler for Project Management and Time tracking with its out of the box features native on the platform. UI is seamless when it comes to accessing modules in Salesforce classic and lightening.

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It would be nice if Krow team provides site based license instead of per user license management which is recently rolled out. Review collected by and hosted on G2.com.

Our previous PSA solution was capable but development of the product and responsiveness to customer feedback was low. Having seen the pace of development and enrichment of the product from the Krow team we decided to make the switch.

Krow is definitely a more modern solution and grows increasingly capable with each release.

Responsiveness from the support team is prompt. Review collected by and hosted on G2.com.

I would agree with other reviewers that better support and implementation resources such as videos, documentation and community support would be very welcome as we're always keen to keep pace with the developments of the product and take advantage of them. Review collected by and hosted on G2.com.

Approval workflow for timesheets, invoices,automatic for statutory holiday Review collected by and hosted on G2.com.

reports with foreign currency better managed. now the values are included USA, CAD, or else in the value so required manual manipulation in Excel that is not scalable

No custom views or report build for classic control use cases Review collected by and hosted on G2.com.

I think the way tasks show up for each individual user is crucial to determine daily work. Additionally, the ganttt view for the project timeline with related tasks is a visually helpful. Review collected by and hosted on G2.com.

When editing or completing a task, once saved, the system kicks back out to the overall menu rather than staying at the task. This just makes it more time consuming to add and complete tasks, Review collected by and hosted on G2.com.

I like the look and feel of the app but also the task system for projects is pretty awesome Review collected by and hosted on G2.com.

I dislike how long it takes to load some pages Review collected by and hosted on G2.com.

Two things:

- Its built on Salesforce which means we have the flexibility to build as we grow. As new demands come forth in how we run our projects, what we report on and what we automate, we are able to enhance the tool to meet those needs.

- the Krow team. We rarely receive a "no" from this vendor. They work with us to make sure we can get what we need from the system. One way or the other. Their standard product is robust and, as much, as possible we stick close to that. But, when needed and with their help, we're able to customize. Review collected by and hosted on G2.com.

Its almost unfair to put it out there but we will always want "one place to do everything". We're working hard with Krow to reduce the number of clicks and screens needed to complete everything that needs to be done in a project on a daily basis. Review collected by and hosted on G2.com.

Overall, very easy for our users to log their Timesheets each week and each month our Finance team gets a feed for invoicing our clients. Review collected by and hosted on G2.com.

I still do not have a full grasp of how the Forecasting and Resource planning works, and that area does not seem to be easily reported on. Review collected by and hosted on G2.com.

Clean UI, many options, organized. Alot of available variety in menus for all types Review collected by and hosted on G2.com.

loading times, lags. But that is all, everything else good Review collected by and hosted on G2.com.

What is like best is the easy of creating a project and creating the subtasks within. Review collected by and hosted on G2.com.

I feel the project data ie. financials has too many fields. I would recommend only revenue, margin, and percentage. Review collected by and hosted on G2.com.

My company experience with Krow thus far have been great, I especially appreciate the implementation personnel (Mike) which was assigned. Krow is built on the Salesforce platform which makes integration with our sales process easy. I like how Krow allows most items to be configurable, although there is a steep learning curve. Review collected by and hosted on G2.com.

Some of the downsides with Krow is that, there are certain features which are not configurable by the user as yet. E.g. Project Status Report. The environment was slow when initially installed, however after tweaking the user permission and updates to Salesforce this have increased tremendously. Krow does not keep a adequate track of the Time-off request per year for each user, the system does not have a running balance of time off and will restrict a user from submitting a time-off request if there leave balance have been exceeded. Mobile app is not easy to use for Timesheet entry. Review collected by and hosted on G2.com.