iubenda makes privacy compliance management much simpler and more intuitive. The platform offers comprehensive solutions that are easy to configure and updated according to the evolution of regulations. I particularly appreciated the quality of the assistance: the customer support team at iubenda, specifically Jacopo, supported me with great professionalism, availability, and clarity, helping me to quickly resolve my requests. Review collected by and hosted on G2.com.

Some more advanced configurations may take a little time to understand initially, but the documentation and team support greatly facilitate the process. Review collected by and hosted on G2.com.

iubenda takes the headache out of keeping our website policies up to date because we no longer have to manually track every single vendor. It integrates with practically everything in our tech stack, which is a huge plus. Switching to it saved us money on legal fees and, honestly, gave us a much better system overall. On top of that, getting it set up and running was about as easy as it gets. Review collected by and hosted on G2.com.

While the initial configuration requires a bit of time, the long-term payoff makes it well worth the effort. Review collected by and hosted on G2.com.

Instant update when some new rules or policy update in market or government side. Review collected by and hosted on G2.com.

It’s JavaScript code. When I added that JavaScript code, my website little slowed down. Review collected by and hosted on G2.com.

I find the set-up of the cookie panel at iubenda very clean and reliably executed, which is always very relevant for the customers. It has a very good UX that makes setting up easier. I find it particularly helpful that you can see everything in advance during the ongoing process without having to do live tests. Additionally, it has many logically structured options that allow for very fine and granular configuration, down to colors and fonts for buttons, so it can be precisely customized. Review collected by and hosted on G2.com.

Yes. It has gotten better now, but the integration, well, we mostly do it with the plug-in now, and there are various places where you have to insert codes. And I don't always find it so clear, because it is called differently in the WordPress plug-in on the WordPress website than on the iubenda interface. So that is sometimes confusing. It has always worked so far, but I find it unnecessarily complicated and also unclear. Review collected by and hosted on G2.com.

I really appreciate the level of customisation, along with the ability to support consent management across both web and app. The way scripts are categorised and organised within the UI feels particularly robust and well thought through. Overall, it provides a strong sense of legal air-tightness, which makes the tool feel respectable and clearly knowledgeable about GDPR requirements. Review collected by and hosted on G2.com.

The banner’s overall look and feel could be improved. The UI also feels a bit complex and can be intimidating at first, especially when you’re just getting started. Review collected by and hosted on G2.com.

the service is available for both web and app Review collected by and hosted on G2.com.

The Consentmanager customer service is sometimes rude. We get stuck in an endless loop where we are supposed to submit logs but we can't fetch those logs.

Documentation on the website is horrible and outdated so we end up sending emails for questions that should have easy answers.

Getting the invoicing sorted out was a nightmare. We were told that we were at fault but in the end it was Consentmanager that needed to sort things our on their end. We had made the payment but there were some issues that were out of our control.

The consentbanner does not perform as we expected and we are in a situation that we prefer to not contact support and get a rude reply from Fabio. So we are not the most happy client at the moment. Review collected by and hosted on G2.com.

I love the simplicity and ease of use of iubenda. Andrew, our sales rep, has been phenomenal. I appreciate how it allows us to update our terms of use and privacy policy on our website without having to manage each individual vendor. It integrates with virtually everything we are using, which is super helpful. Switching to iubenda saved us money compared to paying lawyers and provides a much more effective solution. Initial setup was a piece of cake and couldn't have been easier. Review collected by and hosted on G2.com.

I can’t think of anything. Review collected by and hosted on G2.com.

It's made necessary but tedious website features really easy. Customer Service has always been really great too. Always so quick to reply and so helpful! I've always been able to fix issues quickly because of the teams help. Review collected by and hosted on G2.com.

I feel like there's a bit of learning curve when it comes to figuring out the platform. I wouldn't say it's the most intuitive to use but that has gotten better the more I've used it. Review collected by and hosted on G2.com.

Serious company, always updated. Easy interaction in case of need. Excellent assistance. Training webinars. Review collected by and hosted on G2.com.

So far, I haven't found anything wrong. Review collected by and hosted on G2.com.

What I like best about iubenda is how much it simplifies compliance without being overwhelming. The setup is straightforward, the policies stay up to date as requirements change, and everything integrates cleanly. The interface is easy to navigate, the templates/customization options are solid, and support has been responsive when I’ve had questions. Review collected by and hosted on G2.com.

Some setup still takes time but once it is done it is totally worth it. Review collected by and hosted on G2.com.