Instawork Reviews (5)

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Instawork Reviews (5)

4.2
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Seth H.
SH
Seth H.
Small-Business (50 or fewer emp.)
"Instawork helps weed out the nitwits"
5/5
What do you like best about Instawork?

Quick response to shifts being posted.

Ability to see stats on individuals before they arrive on site.

Being able to contact temp associates direclty for additional instructions is nice.

The admin staff with Instawork is top notch and always helpful.

Using the app as a new way to stage chefs to see if they are a good fit instead of going through the whole process of interviewing, hiring, onboarding, training just to find out theyre toxic. Review collected by and hosted on G2.com.

What do you dislike about Instawork?

The app and desktop interface takes a little getting used to. THere have been a few times, Ive posted shifts with the incorrect info (payrate, times, etc) but that was more me rushing through and not clicking all the correct buttons.... Review collected by and hosted on G2.com.

KC
Katie C.
Mid-Market (51-1000 emp.)
"Instawork is the agency to go to!"
5/5
What do you like best about Instawork?

The communication I get between Client Partner and Staffing Manager is phenomenal. Jared and Evan are top tier. Review collected by and hosted on G2.com.

What do you dislike about Instawork?

Sometimes we will get the occasional worker we may have to DNR, however, what's great is the Client Partner is quick to accommodate and understand why we'd have to DNR someone. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
PF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about Instawork?

Ease of use, quality of candidates, assistance with account when you need it. Review collected by and hosted on G2.com.

What do you dislike about Instawork?

Candidates not showing up, which is rare. Review collected by and hosted on G2.com.

CL
Chance L.
Small-Business (50 or fewer emp.)
"Finally found a reliable labor source!"
5/5
What do you like best about Instawork?

easy to use app. great support staff. reliable labor. Review collected by and hosted on G2.com.

What do you dislike about Instawork?

have no issues with Instawork's app or the staff Review collected by and hosted on G2.com.

Verified User
U
Verified User
"Instawork won't pay workers"
1/5
What do you like best about Instawork?

Ease of process, friendliness of staff,. Review collected by and hosted on G2.com.

What do you dislike about Instawork?

Instawork has policies in place that cause those employed by Instawork to work and complete shifts but not be compensated as agreed on by both parties. These employees are at times dependant upon clients to supply them with critical codes to be able to clock in and out. If those clients fail to provide those codes at the start or end of the shift or are late in providing those codes for whatever reason, the person who is permorming the work will not get paid at all. For the entire shift. Instacart makes the employee responsible for the clients compliance for the timely information. Employees have 12 hours to dispute the "no pay" policy by arguing that the client failed to provide the codes, but the process and knowledge of the requirement and its 12 hour limitation as well as the severity of the penalty of no pay can and does allow Instawork to get away with not paying for work performed in good faith. I cannot understand how Instawork could ever feel this to be an acceptable way of doing business. I am not sure that a client would feel comfortable supporting this type of behavior, not to mention the risks involved when workers sent to the client may have negative or disgrutled feelings resulting in an absence of respect for Instacart. Not the best scenario for good work or qorkplace safety. Personally, I would prefer that workers be confident that they will be compensated for the work they do for me. Review collected by and hosted on G2.com.