--- title: InMotion Hosting Reviews meta\_title: 'InMotion Hosting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how InMotion Hosting works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 102 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- ### InMotion Hosting Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **top-notch customer support** of InMotion Hosting, highlighting their helpfulness and 24/7 availability. [(32 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321431&qs=pros-and-cons#reviews) Users highlight InMotion Hosting's **exceptional customer support** , appreciating their quick and effective problem-solving abilities. [(28 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322023&qs=pros-and-cons#reviews) Users commend InMotion Hosting for their **exceptional technical support** , consistently highlighting helpful and knowledgeable representatives. [(21 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321124&qs=pros-and-cons#reviews) Users value the **24/7 support** from InMotion Hosting, praising the knowledgeable staff and quick response times. [(16 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043833&qs=pros-and-cons#reviews) Users commend the **helpful and knowledgeable customer service** at InMotion Hosting for their exceptional support and assistance. [(15 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019586&qs=pros-and-cons#reviews) Users experience **poor customer support** with long wait times and occasional inaccurate assistance from representatives. [(8 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322059&qs=pros-and-cons#reviews) Users are often frustrated by the **long waiting times** for support, particularly for non-emergency inquiries. [(5 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1320492&qs=pros-and-cons#reviews) Users often face a **lack of prompt phone support** with InMotion Hosting, leading to lengthy wait times for assistance. [(4 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019591&qs=pros-and-cons#reviews) Users report **downtime issues** causing their stores to be non-operational for several minutes at a time. [(3 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2066901&qs=pros-and-cons#reviews) Users report frequent **email issues** such as spoofing, bouncing emails, and slow support response times affecting their experience. [(3 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043828&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of InMotion Hosting ##### 1. Customer Support Users commend the **top-notch customer support** of InMotion Hosting, highlighting their helpfulness and 24/7 availability. [ See 32 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321431&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you like about InMotion Hosting? Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ##### 2. Helpful Users highlight InMotion Hosting's **exceptional customer support** , appreciating their quick and effective problem-solving abilities. [ See 28 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322023&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you like about InMotion Hosting? Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ##### 3. Technical Support Users commend InMotion Hosting for their **exceptional technical support** , consistently highlighting helpful and knowledgeable representatives. [ See 21 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321124&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you like about InMotion Hosting? Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ##### 4. 24/7 Support Users value the **24/7 support** from InMotion Hosting, praising the knowledgeable staff and quick response times. [ See 16 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043833&qs=pros-and-cons#reviews) See Related User Reviews ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Phone Support, But Email Deliverability Issues" What do you like about InMotion Hosting? you can get someone on the phone if there's an issue ##### 5. Customer Service Users commend the **helpful and knowledgeable customer service** at InMotion Hosting for their exceptional support and assistance. [ See 15 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019586&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you like about InMotion Hosting? Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ### 5 Cons or Disadvantages of InMotion Hosting ##### 1. Poor Customer Support Users experience **poor customer support** with long wait times and occasional inaccurate assistance from representatives. [ See 8 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322059&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you dislike about InMotion Hosting? Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette ![Ehab A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ehab A.") EA Ehab A. Mid-Market (51-1000 emp.) 4.5/5 "Thanks for InmotionHosting for their service and support." What do you dislike about InMotion Hosting? Sometimes the support queue is long (on line chat), i have to wait for long time ##### 2. Long Waiting Users are often frustrated by the **long waiting times** for support, particularly for non-emergency inquiries. [ See 5 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1320492&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you dislike about InMotion Hosting? Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette ![Ehab A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ehab A.") EA Ehab A. Mid-Market (51-1000 emp.) 4.5/5 "Thanks for InmotionHosting for their service and support." What do you dislike about InMotion Hosting? Sometimes the support queue is long (on line chat), i have to wait for long time ##### 3. Lack of Phone Support Users often face a **lack of prompt phone support** with InMotion Hosting, leading to lengthy wait times for assistance. [ See 4 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019591&qs=pros-and-cons#reviews) See Related User Reviews JB John B. 4.5/5 "Exceptional Support, Effortless Setup" What do you dislike about InMotion Hosting? Sometimes when I'm trying to get help from InMotion Hosting, I have to wait for a while. However, it's not been too bad since they have a callback pro ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Satisfied with IMH and their services" What do you dislike about InMotion Hosting? Sometimes, not real often, you have to wait a bit to get help on the phone. ##### 4. Downtime Issues Users report **downtime issues** causing their stores to be non-operational for several minutes at a time. [ See 3 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2066901&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you dislike about InMotion Hosting? Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Phone Support, But Email Deliverability Issues" What do you dislike about InMotion Hosting? emails sometimes bounce. Their IP gets flagged as spam. too many people using, ##### 5. Email Issues Users report frequent **email issues** such as spoofing, bouncing emails, and slow support response times affecting their experience. [ See 3 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043828&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Inmotion Hosting is a great platform with informed help" What do you dislike about InMotion Hosting? I think more could be done to stop the spoofing of email addresses. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Phone Support, But Email Deliverability Issues" What do you dislike about InMotion Hosting? emails sometimes bounce. Their IP gets flagged as spam. too many people using, TS Tom S. President Small-Business (50 or fewer emp.) 2/25/2025 "InMotion Hosting - Easy, Fast, Reliable" 5/5 What do you like best about InMotion Hosting? The support for novice users like me is outstanding. Their tech support is quick and helpful. Also, I experience essentially no server down time. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Sometimes you will encounter a tech support rep that gives you advice that is not 100% correct. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? InMotion hosting allows me to manage my own server and apps. Review collected by and hosted on G2.com. Show More Response from Jana Thibodeaux of InMotion Hosting [Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-10886331/official_response/edit) We really appreciate your feedback. It's great to hear our support team has been helpful and that you are happy with our services. Our support staff does go thorough weeks of training before they can assist our customers, so I understand your concerns when we provide advice that may not be accurate. We are always looking to improve, so I will pass this feedback along. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SN Samantha N. Program manager Small-Business (50 or fewer emp.) 4/22/2025 "Excellent customer support" 5/5 What do you like best about InMotion Hosting? The easy to access customer support and chat feature. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Complicated login and two factor authentication. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Hosting small business website Review collected by and hosted on G2.com. Show More Response from Jana Thibodeaux of InMotion Hosting [Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-11072155/official_response/edit) We really appreciate your feedback. It's great to hear you appreciate our award winning support. I understand the login and two factor authentication can make login more difficult. We are always looking for ways to improve and will pass this feedback along. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/25/2025 "Excellent Customer Support" 5/5 What do you like best about InMotion Hosting? The helpful and knowledgeable customer service. Quality technical platform. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Wish it was a little less expensive and/or had a slimmed down package Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Supporting my private domain. Review collected by and hosted on G2.com. Show More Response from Jana Thibodeaux of InMotion Hosting [Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-10885855/official_response/edit) Thanks for the positive feedback and kind words about our Customer Service team. I do understand your concerns about the pricing and packages available. We strive to stay competitive in our offering and the pricing. Will pass this feedback on to our product team. Don't hesitate to contact us if you ever need assistance. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/25/2025 "Inmotion provides great service and support" 5/5 What do you like best about InMotion Hosting? Customer support and tech support is amazing. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Removed phone support from all accounts. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? providing reliable VPS services to my clients. Review collected by and hosted on G2.com. Show More Response from Jana Thibodeaux of InMotion Hosting [Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-10885796/official_response/edit) Thanks for the great feedback about our amazing Customer Support Team. We offer support from Chat and by Phone, feel free to contact us by either channel. Chat support is available 24/7 and usually offers a faster response time. Phone support is available 9AM-9PM ET M-F; some advanced products do offer round the clock phone support as well. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 10/4/2023 "Horrible chat support, long wait times, not great service" 0/5 What do you like best about InMotion Hosting? The only thing is that it is a bit cheaper than CloudWays. But you get what you pay for. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Long wait times for chat - sometimes up to 20 minutes. Unhelpful support - I've told chat I couldn't wait longer for them to look into my problem (I was waiting 20 minutes) and to open a ticket. They said yes, then I come back to my computer and they did not do this. So then I email about the issue and they email back hours later saying "There isn't an issue". Yes, there is still an issue. Now I'm waiting for support AGAIN about the issue. Their platform i is extremely buggy. I have to set things up multiple times, they say they work, but then they don't. Also, sales mentioned migration was included when UPGRADING our servers with them (the only reason I didn't recommend Cloudways to my client) and that was just a lie. We have to do it ourselves, and it was extremely difficult because platform i is so buggy. Why does it take 3-5 minutes to PULL UP MY ACCOUNT? Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Its creating more problems then solving the problems. Review collected by and hosted on G2.com. Show More Response from Jana Thibodeaux of InMotion Hosting [Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-8693279/official_response/edit) Thanks for sharing your feedback. We're delighted to hear that InMotion Hosting has helped centralize your infrastructure and simplify your daily administration. Our integrated platform is designed to streamline processes, reduce costs, and facilitate efficient deployment of updates and projects. We appreciate your business and look forward to continuing to support your hosting needs. Current UserValidated ReviewerSource: Organic ![Jaime M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaime M.") JM Jaime M. Small-Business (50 or fewer emp.) 3/28/2024 "Average hosting for shared websites" 2.5/5 What do you like best about InMotion Hosting? Great User Interface, support available, and excellent competitive option for shared hosting. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Dedicated servers are too expensive compared to DigitalOcean. Shared servers have many limitations. They emailed me asking me to disable back-up plugins because it was violating their policies. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? InMotion simplifies hosting for small websites that do not require too much computing power. Review collected by and hosted on G2.com. Show More Response from Jana Thibodeaux of InMotion Hosting [Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-9485983/official_response/edit) Thank you for sharing your feedback! We're glad to hear that you appreciate our user interface and available support. We understand your concerns about the limitations of shared servers and the cost of dedicated servers. Regarding the email about disabling backup plugins, we prioritize the security and performance of all our customers' websites. We'd love to discuss this further and ensure a better experience for you. Please reach out to our support team so we can address your concerns and assist you accordingly. Thank you for choosing InMotion Hosting! Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 9/12/2023 "Not bad hosting site" 4/5 What do you like best about InMotion Hosting? It's simple to use for my coworkers and I on any device. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Finding the actual login link is somewhat difficult. I have it bookmarked but if I have to get someone else to login, they have to type in the exact address rather than simply searching. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? All our staff has an email address on the domain but the temps (who work 3 months and are off for about a month then back on for 3 months) couldn't have outlook setup on a PC. So they use inmotion hosting to login to their emails and check them. Review collected by and hosted on G2.com. Show More Response from Jana Thibodeaux of InMotion Hosting [Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-8603467/official_response/edit) Thank you for your feedback and for the positive rating! We truly appreciate your insight—it helps us improve our services. I understand that the login URL may sometimes be challenging to locate. A quick tip: you can always find it at the top of our public website for easy access - www.inmotionhosting.com. It’s great to hear that our service provides flexible email access for your team. If you ever need assistance, our support team is available 24/7 via chat—we’re always happy to help! We appreciate your continued support and look forward to serving you. 3/13/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![César R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "César R.") CR César R. Contador Small-Business (50 or fewer emp.) 11/11/2022 "A really good and affordable Wordpress shared hosting solution" 4.5/5 What do you like best about InMotion Hosting? The technical support is really good. I used InMotion hosting for the first website I created and they implemented everything for me to get my site live. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? If your website is starting to get a good amount of traffic, the shared hosting they offer is not the best solution if you want the best performance. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Despite being a WordPress shared hosting solution and if your website is not that big, the performance you get for the money is excellent. Review collected by and hosted on G2.com. Show More Response from Carrie Smaha of InMotion Hosting [Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-7353147/official_response/edit) We appreciate your review and are pleased to hear that our technical support helped you get your website live. As your website grows, we understand the importance of performance, and we have a variety of hosting solutions to meet those needs. Please feel free to reach out to our team to discuss options that may better suit your website's traffic and performance requirements. Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/23/2022 "Once a reliable host back in the day - not the case any more" 2/5 What do you like best about InMotion Hosting? Inmotion hosting used to have affordable prices and outstanding and prompt phone, chat, email support however times have changed. Throughout my time with InMotion Hosting they've been supportive and usually always able to resolve any problems I've had. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Over these last couple of years InMotion hosting's support had been lackluster and subpar at best. They were once commended for their amazing dedication to their customers and had offered FREE site backups as well as free SSL's - however I am not fond of the support they provide now. There has been a lot more service outages as well as long chat and call wait times. Their hosting speeds are still comparable and usually are really good - however I am getting fed up with the servers being down more often than not. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? InMotion hosting used to be a good host where they were attentive to it's customers needs and concerns. They were once reliable in regard to providing the support I needed to resolve my case, however the benefits to risk comparison had shrunk a lot since I first signed up with them. Review collected by and hosted on G2.com. Show More 10/23/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite GP Geoff P. Customer Success Manager Small-Business (50 or fewer emp.) 5/23/2022 "Reliable Hosting with Great Features and Support" 4.5/5 What do you like best about InMotion Hosting? I've been a customer of InMotion for 10 years and always feel comfortable with my site's performance and ability to contact their support and billing teams if needed. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? There are a lot of services in the cPanel, and it's a bit of a challenge to find the proper menu item when making configuration updates. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? I needed a web hosting service for my domains as well as a couple for a customer. It was easy to bundle the multiple domains into one plan so I could manage everything together. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Top-Rated Alternatives [ ![Hostinger](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![A2 Hosting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "A2 Hosting") A2 Hosting 4.4/5(206) ](https://www.g2.com/products/a2-hosting/reviews) [ ![Hostwinds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostwinds") Hostwinds 4.9/5(438) ](https://www.g2.com/products/hostwinds/reviews) [ View All Alternatives ](https://www.g2.com/products/inmotion-hosting/competitors/alternatives) ##### Categories on G2 [Managed Hosting](https://www.g2.com/categories/managed-hosting)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars) [Managed Hosting](https://www.g2.com/categories/managed-hosting)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars)[Cloud Web Hosting](https://www.g2.com/categories/cloud-web-hosting)[VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms)[Shared Hosting](https://www.g2.com/categories/shared-hosting)[Reseller Hosting](https://www.g2.com/categories/reseller-hosting)[Dedicated Hosting](https://www.g2.com/categories/dedicated-hosting) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are some of the premium social media platforms for business use?](https://www.g2.com/discussions/what-are-some-of-the-premium-social-media-platforms-for-business-use)[Best HCM platforms for global workforce management](https://www.g2.com/discussions/what-are-the-best-hcm-platforms-for-global-workforce-management)[Which IR site builders best support SEC compliance and regulatory requirements for public companies?](https://www.g2.com/discussions/which-ir-site-builders-best-support-sec-compliance-and-regulatory-requirements-for-public-companies) [What is the highest-rated equity management software most reliable by CFOs managing cap tables at scale?](https://www.g2.com/discussions/what-is-the-highest-rated-equity-management-software-most-reliable-by-cfos-managing-cap-tables-at-scale)[Best e-commerce solutions for a large retail company](https://www.g2.com/discussions/best-e-commerce-solutions-for-a-large-retail-company)[Pros and Cons Details](https://www.g2.com/products/inmotion-hosting/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)