--- title: InMotion Hosting Reviews meta\_title: 'InMotion Hosting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how InMotion Hosting works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 102 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting ---

### InMotion Hosting Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **top-notch customer support** of InMotion Hosting, highlighting their helpfulness and 24/7 availability. [(32 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321431&qs=pros-and-cons#reviews)

Users highlight InMotion Hosting's **exceptional customer support** , appreciating their quick and effective problem-solving abilities. [(28 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322023&qs=pros-and-cons#reviews)

Users commend InMotion Hosting for their **exceptional technical support** , consistently highlighting helpful and knowledgeable representatives. [(21 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321124&qs=pros-and-cons#reviews)

Users value the **24/7 support** from InMotion Hosting, praising the knowledgeable staff and quick response times. [(16 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043833&qs=pros-and-cons#reviews)

Users commend the **helpful and knowledgeable customer service** at InMotion Hosting for their exceptional support and assistance. [(15 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019586&qs=pros-and-cons#reviews)

Users experience **poor customer support** with long wait times and occasional inaccurate assistance from representatives. [(8 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322059&qs=pros-and-cons#reviews)

Users are often frustrated by the **long waiting times** for support, particularly for non-emergency inquiries. [(5 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1320492&qs=pros-and-cons#reviews)

Users often face a **lack of prompt phone support** with InMotion Hosting, leading to lengthy wait times for assistance. [(4 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019591&qs=pros-and-cons#reviews)

Users report **downtime issues** causing their stores to be non-operational for several minutes at a time. [(3 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2066901&qs=pros-and-cons#reviews)

Users report frequent **email issues** such as spoofing, bouncing emails, and slow support response times affecting their experience. [(3 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043828&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of InMotion Hosting

##### 1. Customer Support

Users commend the **top-notch customer support** of InMotion Hosting, highlighting their helpfulness and 24/7 availability.
[
See 32 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321431&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.")
MQ

Mariela Q.

Small-Business (50 or fewer emp.)

5.0/5

"Very satisfied using Inmotion Hosting for 5+ years... and counting."

What do you like about InMotion Hosting?

Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

Small-Business (50 or fewer emp.)

5.0/5

"Unparalleled Customer Service, Effortless Transition"

What do you like about InMotion Hosting?

I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors.

##### 2. Helpful

Users highlight InMotion Hosting's **exceptional customer support** , appreciating their quick and effective problem-solving abilities.
[
See 28 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322023&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.")
MQ

Mariela Q.

Small-Business (50 or fewer emp.)

5.0/5

"Very satisfied using Inmotion Hosting for 5+ years... and counting."

What do you like about InMotion Hosting?

Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

Small-Business (50 or fewer emp.)

5.0/5

"Unparalleled Customer Service, Effortless Transition"

What do you like about InMotion Hosting?

I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors.

##### 3. Technical Support

Users commend InMotion Hosting for their **exceptional technical support** , consistently highlighting helpful and knowledgeable representatives.
[
See 21 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321124&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.")
MQ

Mariela Q.

Small-Business (50 or fewer emp.)

5.0/5

"Very satisfied using Inmotion Hosting for 5+ years... and counting."

What do you like about InMotion Hosting?

Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

Small-Business (50 or fewer emp.)

5.0/5

"Unparalleled Customer Service, Effortless Transition"

What do you like about InMotion Hosting?

I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors.

##### 4. 24/7 Support

Users value the **24/7 support** from InMotion Hosting, praising the knowledgeable staff and quick response times.
[
See 16 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043833&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

Small-Business (50 or fewer emp.)

5.0/5

"Unparalleled Customer Service, Effortless Transition"

What do you like about InMotion Hosting?

I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great Phone Support, But Email Deliverability Issues"

What do you like about InMotion Hosting?

you can get someone on the phone if there's an issue

##### 5. Customer Service

Users commend the **helpful and knowledgeable customer service** at InMotion Hosting for their exceptional support and assistance.
[
See 15 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019586&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.")
MQ

Mariela Q.

Small-Business (50 or fewer emp.)

5.0/5

"Very satisfied using Inmotion Hosting for 5+ years... and counting."

What do you like about InMotion Hosting?

Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

Small-Business (50 or fewer emp.)

5.0/5

"Unparalleled Customer Service, Effortless Transition"

What do you like about InMotion Hosting?

I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors.

### 5 Cons or Disadvantages of InMotion Hosting

##### 1. Poor Customer Support

Users experience **poor customer support** with long wait times and occasional inaccurate assistance from representatives.
[
See 8 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322059&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.")
MQ

Mariela Q.

Small-Business (50 or fewer emp.)

5.0/5

"Very satisfied using Inmotion Hosting for 5+ years... and counting."

What do you dislike about InMotion Hosting?

Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette

 ![Ehab A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ehab A.")
EA

Ehab A.

Mid-Market (51-1000 emp.)

4.5/5

"Thanks for InmotionHosting for their service and support."

What do you dislike about InMotion Hosting?

Sometimes the support queue is long (on line chat), i have to wait for long time

##### 2. Long Waiting

Users are often frustrated by the **long waiting times** for support, particularly for non-emergency inquiries.
[
See 5 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1320492&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.")
MQ

Mariela Q.

Small-Business (50 or fewer emp.)

5.0/5

"Very satisfied using Inmotion Hosting for 5+ years... and counting."

What do you dislike about InMotion Hosting?

Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette

 ![Ehab A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ehab A.")
EA

Ehab A.

Mid-Market (51-1000 emp.)

4.5/5

"Thanks for InmotionHosting for their service and support."

What do you dislike about InMotion Hosting?

Sometimes the support queue is long (on line chat), i have to wait for long time

##### 3. Lack of Phone Support

Users often face a **lack of prompt phone support** with InMotion Hosting, leading to lengthy wait times for assistance.
[
See 4 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019591&qs=pros-and-cons#reviews)

See Related User Reviews

JB

John B.

4.5/5

"Exceptional Support, Effortless Setup"

What do you dislike about InMotion Hosting?

Sometimes when I'm trying to get help from InMotion Hosting, I have to wait for a while. However, it's not been too bad since they have a callback pro

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Satisfied with IMH and their services"

What do you dislike about InMotion Hosting?

Sometimes, not real often, you have to wait a bit to get help on the phone.

##### 4. Downtime Issues

Users report **downtime issues** causing their stores to be non-operational for several minutes at a time.
[
See 3 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2066901&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.")
MQ

Mariela Q.

Small-Business (50 or fewer emp.)

5.0/5

"Very satisfied using Inmotion Hosting for 5+ years... and counting."

What do you dislike about InMotion Hosting?

Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great Phone Support, But Email Deliverability Issues"

What do you dislike about InMotion Hosting?

emails sometimes bounce. Their IP gets flagged as spam. too many people using,

##### 5. Email Issues

Users report frequent **email issues** such as spoofing, bouncing emails, and slow support response times affecting their experience.
[
See 3 mentions
](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043828&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Inmotion Hosting is a great platform with informed help"

What do you dislike about InMotion Hosting?

I think more could be done to stop the spoofing of email addresses.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great Phone Support, But Email Deliverability Issues"

What do you dislike about InMotion Hosting?

emails sometimes bounce. Their IP gets flagged as spam. too many people using,

 ![David P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David P.")
DP

David P.

Developer

Small-Business (50 or fewer emp.)

4/29/2025

"Reliable servers"

4/5

What do you like best about InMotion Hosting?

The support from these guys are spot on, able to resolve issue effectively. The servers are reliable and have not had many issues with the multiple domains that I handle. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Could use better tools understanding the backup features. Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

The service is reliable with sufficient tools to deal with most situations. Able to handle many domains in the setup without additional help. Review collected by and hosted on G2.com.

Show More

Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-11100261/official_response/edit)

Thanks for the feedback, David.

I'm happy to hear the support has been effective in helping you resolve issues when they arise. We have multiple backup options, so it's not clear what tools or resources would be most helpful for you. I'm happy to pass this on to our product team to review what we have and look for ways to improve for all backup features we offer.

I appreciate the positive words, and your ongoing support.

[See how InMotion Hosting improved](https://www.inmotionhosting.com/support/website/backup-and-restore/)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Christian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian B.")
CB

Christian B.

E-Commerce Manager

Small-Business (50 or fewer emp.)

4/22/2025

"Great customer service"

3.5/5

What do you like best about InMotion Hosting?

What I like about best about InMotion Hosting is the customer service they provide.

They normally provide solutions to my tickets in 24-48 hours. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

What I dislike about their service is that it sometimes crashes which leaves our store non-operational for several minutes. Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

It has mainly helped me solved problems related to wordpress, emails, DNS and website backups. Review collected by and hosted on G2.com.

Show More

Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-11072421/official_response/edit)

Hi,

Thank you for taking the time to leave this feedback.

I'm glad to hear our support is able to help you resolve issues quickly. It'd disappointing to hear you have experienced downtime from crashes. That is never the experience we intend for our customers. We are always striving to improve our services and our infrastructure. I hope you notice improved stability and speed in the future.

Jana T. - Brand Ambassador

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AM

Ashod M.

Consultant

Small-Business (50 or fewer emp.)

2/25/2025

"One of the best VPS providers"

5/5

What do you like best about InMotion Hosting?

InMotion has a very good uptime and competitive pricing. Easy to change your plan and they are honest with customer. Possibility of separate cPanels for each domain. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Recently I was having trouble getting the phone support fast. Sometimes the call-back could be after 6-8 hours, but the same day. Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

Whenever I contact with teh support via phone or chat, my problem was solved on the first contact in 95% of time, or the second time. I never had to call the third time. Review collected by and hosted on G2.com.

Show More

Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-10886267/official_response/edit)

Thank you for taking the time to share your feedback. I'm happy to hear of your positive experience with our hosting products.

I understand your frustration with slow response times. We are aware that this can happen and are looking at way to improve response/call-back times.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

3/5/2025

"Very happy with the quality of service I've received at InMotion Hosting."

4.5/5

What do you like best about InMotion Hosting?

In the 7 years that I've been a customer of InMotion Hosting, I can't think of a single time that my websites have been down. That was not the case at my previous host (and why I'm no longer there). Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Over the past couple years it seems the response time for their standard support through emails has gotten pretty long and it can take 2 or 3 days for a response now. They do have a chat option that is much quicker, but it's disappointing that it's taking so long to get a response for none emergency things. Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

They keep the servers up and running and are available if I ever need anything. Review collected by and hosted on G2.com.

Show More

Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-10916332/official_response/edit)

Thank you for your positive feedback and your support over the past 7 years. As InMotion Hosting continues to grow, we are always looking for ways to improve.

I do understand your frustration with support wait times. I'm passing along this feedback to your customer support team.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

3/5/2025

"Very Good Service Over the Years"

5/5

What do you like best about InMotion Hosting?

They went out of there way many times to help me resolve many different issues over the years, the other half of my business I would say, most of the time, i can be quite clueless but they fill in the tec gaps. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

There is not much really I don't likeabout IMH Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

They really help me support my website and any issues when they come along. They do more than they should Review collected by and hosted on G2.com.

Show More

Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-10913621/official_response/edit)

It's great to hear that the Customer Service Team at InMotion Hosting has provided you with outstanding help. We're glad to have your support, and are always here to assist when you need it.

Thanks for the positive review.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JB

John B.

10/2/2025

"Exceptional Support, Effortless Setup"

4.5/5

What do you like best about InMotion Hosting?

I find the setup process with InMotion Hosting incredibly easy and supported, as their team diligently helped transition my website into their ecosystem. The technical support team is exceptional, often assisting with issues beyond their immediate services, and their extensive range of programs and services is truly comprehensive. This all-in-one capability and reliable support make them a standout choice for my needs. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Sometimes when I'm trying to get help from InMotion Hosting, I have to wait for a while. However, it's not been too bad since they have a callback program so I don't have to stay on the phone— they'll call me back when it's my turn. Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

InMotion Hosting provides outstanding technical support, assisting with both direct and indirect website issues, and offers a comprehensive range of services from website building to maintenance. Review collected by and hosted on G2.com.

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Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-11760053/official_response/edit)

Hi John, Thanks for taking the time to share your experience. We're happy to hear you found the setup easy and that our support team was helpful.

We understand it can be frustrating to wait for support; wait times will vary based on call volume, and we do work to address all customer needs as quickly as possible. That said, we will continue to find ways to minimize wait times.

Thank you for trusting us with your website, we will do our best to continue to provide the exceptional support and service that you and all of our customers expect.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
AL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

4/22/2025

"Satisfied with IMH and their services"

5/5

What do you like best about InMotion Hosting?

When I call for help, they are quick and efficient and helping with any issues and will either walk me through to resolve or resolve for me if I'm not understanding the process. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Sometimes, not real often, you have to wait a bit to get help on the phone. Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

They have helped resolve DNS issues with emails through Office.com, they have resolved websites errors for me as well. They have also helped with moving domains to their site for hosting. Review collected by and hosted on G2.com.

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Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-11071769/official_response/edit)

Thank you for the positive review! It's great to hear our support team has been able to help your resolve issues when they arise.

We understand that wait times can sometimes be longer than expected during busy periods. Please know that we are continuously working to improve our processes to minimize wait times while maintaining the high-quality support our valued customers deserve.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design")
AD

Verified User in Design

Small-Business (50 or fewer emp.)

3/27/2025

"Always great service and support."

5/5

What do you like best about InMotion Hosting?

Their support team is top notch. Always available and quick to get any issues I have fixed. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Honestly, I've used many hosts over the years, but once I started using InMotion, I've never used another for any of my projects, and I recommend it to my clients. I have no issues with them. Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

They provide soild VPS and shared hosting, as well as fantastic unmanaged VPSs. Take care of all of my hosting needs. Review collected by and hosted on G2.com.

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Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-10988705/official_response/edit)

It's great to hear that our VPS and shared hosting services, as well as unmanaged VPSs, are meeting all your hosting needs. We appreciate your feedback and look forward to continuing to support your projects. Don't hesitate to reach out if you ever need assistance.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Deb S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deb S.")
DS

Deb S.

CEO

Small-Business (50 or fewer emp.)

2/25/2025

"Great technical assistance"

5/5

What do you like best about InMotion Hosting?

The tech support helped me with my private outlook client in setting it up on my new iPhone 16 pro max . He was very patient ! Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

Nothing every thing was Great can’t complain Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

This benefits me so I can use my Outlook private client on my new iPhone 16 Pro Max I was able to configure it so I could read my messages Review collected by and hosted on G2.com.

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Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-10885824/official_response/edit)

Thank you for this review! It's great to hear that the Customer Service and Technical Support Teams at InMotion Hosting have provided you with outstanding help. We are glad to have you as a customer and value your feedback.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

4/1/2025

"Never ending, Never failing, Always there, Always gets things done"

5/5

What do you like best about InMotion Hosting?

They always solve the problem quickly, neatly, and regardless of how I fumble my explanation of what's happening. Review collected by and hosted on G2.com.

What do you dislike about InMotion Hosting?

They're too far away for me to visit and bring donuts and coffee Review collected by and hosted on G2.com.

What problems is InMotion Hosting solving and how is that benefiting you?

They've solved everything from stuck databases to PHP upgrades to misbehaving wordpress plugins Review collected by and hosted on G2.com.

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Response from Jana Thibodeaux of InMotion Hosting

[Editedit](https://www.g2.com/survey_responses/inmotion-hosting-review-11002848/official_response/edit)

We're glad to hear that our support team has been able provided quick and effective solutions for all your issues. We'll be here if you need us again.

We appreciate your ongoing support, and also wish that you were close enough to visit - coffee and donuts would be a great treat.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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