--- title: InMotion Hosting Reviews meta\_title: 'InMotion Hosting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how InMotion Hosting works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 102 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- ### InMotion Hosting Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **top-notch customer support** of InMotion Hosting, highlighting their helpfulness and 24/7 availability. [(32 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321431&qs=pros-and-cons#reviews) Users highlight InMotion Hosting's **exceptional customer support** , appreciating their quick and effective problem-solving abilities. [(28 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322023&qs=pros-and-cons#reviews) Users commend InMotion Hosting for their **exceptional technical support** , consistently highlighting helpful and knowledgeable representatives. [(21 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321124&qs=pros-and-cons#reviews) Users value the **24/7 support** from InMotion Hosting, praising the knowledgeable staff and quick response times. [(16 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043833&qs=pros-and-cons#reviews) Users commend the **helpful and knowledgeable customer service** at InMotion Hosting for their exceptional support and assistance. [(15 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019586&qs=pros-and-cons#reviews) Users experience **poor customer support** with long wait times and occasional inaccurate assistance from representatives. [(8 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322059&qs=pros-and-cons#reviews) Users are often frustrated by the **long waiting times** for support, particularly for non-emergency inquiries. [(5 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1320492&qs=pros-and-cons#reviews) Users often face a **lack of prompt phone support** with InMotion Hosting, leading to lengthy wait times for assistance. [(4 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019591&qs=pros-and-cons#reviews) Users report **downtime issues** causing their stores to be non-operational for several minutes at a time. [(3 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2066901&qs=pros-and-cons#reviews) Users report frequent **email issues** such as spoofing, bouncing emails, and slow support response times affecting their experience. [(3 mentions)](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043828&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of InMotion Hosting ##### 1. Customer Support Users commend the **top-notch customer support** of InMotion Hosting, highlighting their helpfulness and 24/7 availability. [ See 32 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321431&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you like about InMotion Hosting? Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ##### 2. Helpful Users highlight InMotion Hosting's **exceptional customer support** , appreciating their quick and effective problem-solving abilities. [ See 28 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322023&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you like about InMotion Hosting? Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ##### 3. Technical Support Users commend InMotion Hosting for their **exceptional technical support** , consistently highlighting helpful and knowledgeable representatives. [ See 21 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1321124&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you like about InMotion Hosting? Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ##### 4. 24/7 Support Users value the **24/7 support** from InMotion Hosting, praising the knowledgeable staff and quick response times. [ See 16 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043833&qs=pros-and-cons#reviews) See Related User Reviews ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Phone Support, But Email Deliverability Issues" What do you like about InMotion Hosting? you can get someone on the phone if there's an issue ##### 5. Customer Service Users commend the **helpful and knowledgeable customer service** at InMotion Hosting for their exceptional support and assistance. [ See 15 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019586&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you like about InMotion Hosting? Being able to work with my clients' assets via WebPro is easy and smooth. Also, the new support access icon is very handy, as I can start a chat with ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Small-Business (50 or fewer emp.) 5.0/5 "Unparalleled Customer Service, Effortless Transition" What do you like about InMotion Hosting? I absolutely love the back-end customer service of InMotion Hosting. It's the best I've ever seen, and it sets them apart from all major competitors. ### 5 Cons or Disadvantages of InMotion Hosting ##### 1. Poor Customer Support Users experience **poor customer support** with long wait times and occasional inaccurate assistance from representatives. [ See 8 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1322059&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you dislike about InMotion Hosting? Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette ![Ehab A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ehab A.") EA Ehab A. Mid-Market (51-1000 emp.) 4.5/5 "Thanks for InmotionHosting for their service and support." What do you dislike about InMotion Hosting? Sometimes the support queue is long (on line chat), i have to wait for long time ##### 2. Long Waiting Users are often frustrated by the **long waiting times** for support, particularly for non-emergency inquiries. [ See 5 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=1320492&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you dislike about InMotion Hosting? Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette ![Ehab A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ehab A.") EA Ehab A. Mid-Market (51-1000 emp.) 4.5/5 "Thanks for InmotionHosting for their service and support." What do you dislike about InMotion Hosting? Sometimes the support queue is long (on line chat), i have to wait for long time ##### 3. Lack of Phone Support Users often face a **lack of prompt phone support** with InMotion Hosting, leading to lengthy wait times for assistance. [ See 4 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2019591&qs=pros-and-cons#reviews) See Related User Reviews JB John B. 4.5/5 "Exceptional Support, Effortless Setup" What do you dislike about InMotion Hosting? Sometimes when I'm trying to get help from InMotion Hosting, I have to wait for a while. However, it's not been too bad since they have a callback pro ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Satisfied with IMH and their services" What do you dislike about InMotion Hosting? Sometimes, not real often, you have to wait a bit to get help on the phone. ##### 4. Downtime Issues Users report **downtime issues** causing their stores to be non-operational for several minutes at a time. [ See 3 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2066901&qs=pros-and-cons#reviews) See Related User Reviews ![Mariela Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariela Q.") MQ Mariela Q. Small-Business (50 or fewer emp.) 5.0/5 "Very satisfied using Inmotion Hosting for 5+ years... and counting." What do you dislike about InMotion Hosting? Support is usually very good, but before their AI chat, it could get busy, and waiting for an agent could take a long time. This has gotten much bette ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Phone Support, But Email Deliverability Issues" What do you dislike about InMotion Hosting? emails sometimes bounce. Their IP gets flagged as spam. too many people using, ##### 5. Email Issues Users report frequent **email issues** such as spoofing, bouncing emails, and slow support response times affecting their experience. [ See 3 mentions ](https://www.g2.com/products/inmotion-hosting/reviews?filters%5Bsentiment_snippet%5D=2043828&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Inmotion Hosting is a great platform with informed help" What do you dislike about InMotion Hosting? I think more could be done to stop the spoofing of email addresses. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Phone Support, But Email Deliverability Issues" What do you dislike about InMotion Hosting? emails sometimes bounce. Their IP gets flagged as spam. too many people using, ![Jorge P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge P.") JP Jorge P. Lead Programmer Computer Games Small-Business (50 or fewer emp.) 3/29/2016 "Great deal!" 4/5 What do you like best about InMotion Hosting? It offers a good cost-benefit relation. Support is good, fast and reliable. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? The SSH connection is cumbersome to set up Review collected by and hosted on G2.com. Recommendations to others considering InMotion Hosting: The user interface is very friendly and the sign-up process is clear. Besides, the support team is always ready to help you with any inconvenience, doubts or needs that you may have. It may have some minor issues regarding SSH configuration, but that is just a little rock in case you're a super user that require this feature. Good thing, it has the feature, the downsize is that at first glace it's not that easy to set up. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Clayton D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clayton D.") CD Clayton D. Director of Marketing Law Practice Small-Business (50 or fewer emp.) 6/15/2016 "good small business hosting platform" 4/5 What do you like best about InMotion Hosting? Like the hosting options, integration with popular software, ease of use, server speed Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? A little difficult to get started with hosting panel. Also, lots of log-ins, but that means good security Review collected by and hosted on G2.com. Recommendations to others considering InMotion Hosting: Great account management features Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Want to expand firm's online presence Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sazzad Hossain S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sazzad Hossain S.") SS Sazzad Hossain S. Chief Operating Officer (C.O.O.) Small-Business (50 or fewer emp.) 1/12/2016 "I love their web hosting facility with money back guarantee..." 4/5 What do you like best about InMotion Hosting? inMotion giving 90 days money back guarantee which quite good for newbie webmasters/ hosting users. Sometimes people's worried about their money as like i do... I don't want to spend my money for draining web hosting facility. They have every facilities what should have to be with cPanel based web hosting. Although they are providing free domain name with hosting which is very good for users. Their speed is reliable and supports shell access which i love very much. Also giving free data backup facilities. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Their LAUNCH hosting packages has limited availability. Only supports 2 domain names in hosting panel with 2 databases. Disk space saying unlimited but they have limitation also so, this is unfair to tell people that they are providing UNLIMITED disk space. Also their bandwidth facilities are limited. Review collected by and hosted on G2.com. Recommendations to others considering InMotion Hosting: If you are newbie in web hosting / web business, they are the good company as well. Their supports are also good. Website speed and functionalities are good. You will get every functions in cPanel based server. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Mostly usage for e-commerce based companies and they supports wordpress hosting as well for wordpress based ecommerce based websites. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jonathan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan G.") JG Jonathan G. Chief Marketing Officer Computer Software Small-Business (50 or fewer emp.) 4/2/2016 "InMotion has been easy to implement and use. " 4/5 What do you like best about InMotion Hosting? We set it once and now we don't have to worry about it. We haven't had any issues with it at all. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? To this point, there has been nothing to dislike about our experience. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Inmotion helps us build a beautiful brand experience for all visitors of our website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite CH Charlie H. CEO Computer Software Small-Business (50 or fewer emp.) 4/1/2016 "Transparent to us, issues are rare and resolved in timely matter." 4/5 What do you like best about InMotion Hosting? It just works, and does not get in the way of our business Invisible to us.. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Whenever website becomes inaccessible, but that rarely occurs. Review collected by and hosted on G2.com. Recommendations to others considering InMotion Hosting: For simple web site implementations it does not add any unnecessary complexity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Austin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Austin T.") AT Austin T. Developer Design Small-Business (50 or fewer emp.) 6/7/2016 "Top of the line hosting provider, speed and support are unmatched" 5/5 What do you like best about InMotion Hosting? The customer support is unmatched. 24/7 phone, chats, email Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Cron Job panel is weird. They could do a better job of showing you how to setup valid jobs. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Speed and Stability of Client sites Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/1/2016 "Nothing too fancy, but competitive pricing and customer service make a difference." 3.5/5 What do you like best about InMotion Hosting? I liked the touch of getting a follow-up phone call during our migration process. Pricing is competitive and the services are comparable in performance, too. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? There's nothing that really grabs you about the interface and most things appear on par compared to other services. Review collected by and hosted on G2.com. Recommendations to others considering InMotion Hosting: InMotion Hosting is a great option if you are looking for shared hosting with a little bit more to offer than some of the other larger players. Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Moving from another shared hosting provider was a must and the features and incentives could not be beat within the landscape. More frequent data backups and enhance customer support are additional benefits. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/4/2016 "Never a problem" 5/5 What do you like best about InMotion Hosting? Very easy to get tech support on the phone, and they are extremely knowledgeable and helpful. I have sent numerous clients to them, and I've never heard a bad word. Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? There's nothing I dislike. Any hosting company is open to attack, but it's how they handle it that matters Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? My site has never been down, and they have a great affiliate program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Denise M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise M.") DM Denise M. Professional Coach Professional Training & Coaching Small-Business (50 or fewer emp.) 4/4/2016 "InMotion Hosting is great" 5/5 What do you like best about InMotion Hosting? Customer service. Very responsive, very, very patience! Knowledgeable, fast and again patience! Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Nothing to dislike. Every interaction has been great! Review collected by and hosted on G2.com. Recommendations to others considering InMotion Hosting: Yes I recommend! Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Website Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 4/5/2016 "Changing hosts" 4.5/5 What do you like best about InMotion Hosting? The support during changeover was super. Chat was especially helpful. We didn't lose any significant time in production (our live site) Review collected by and hosted on G2.com. What do you dislike about InMotion Hosting? Not anything I can think of. Funny you want more for dislike. Review collected by and hosted on G2.com. Recommendations to others considering InMotion Hosting: Have recommended it a number of times already Review collected by and hosted on G2.com. What problems is InMotion Hosting solving and how is that benefiting you? Moved away from a host whose service disintegrated over time. Their equipment sucked. Review collected by and hosted on G2.com. 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