InEight Reviews (46)

Reviews

InEight Reviews (46)

4.1
46 reviews

What do users say?

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Users consistently praise InEight for its real-time visibility into project costs and schedules, which enhances decision-making and collaboration. The platform's centralized management of project data simplifies workflows and reduces manual tasks, making it a valuable tool for construction teams. However, many note a common limitation in its steep learning curve, which can challenge new users.

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saharudin j.
SJ
saharudin j.
Solution Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Centralized Document Control That Powers Seamless Project Collaboration"
5/5
What do you like best about InEight?

What I like most about InEight is its ability to provide a centralized platform for managing project information throughout the entire project lifecycle. InEight Document, in particular, enables teams to securely manage, track, review, and distribute documents while maintaining version control and a complete audit trail.

Another key strength is the flexibility of configurable workflows and forms, which help standardize document review and approval processes across projects. This improves collaboration among owners, consultants, contractors, and subcontractors while reducing manual effort and improving transparency.

From our experience in Malaysia, InEight has established a strong reputation in the rail infrastructure sector due to its robust document control capabilities. The platform is scalable, user-friendly, and continues to evolve based on customer feedback, making it a reliable solution for organizations undertaking digital transformation in construction.

Overall, InEight provides a solid foundation for project information management, helping project teams improve efficiency, compliance, collaboration, and decision-making. Review collected by and hosted on G2.com.

What do you dislike about InEight?

While InEight is a powerful platform, there are several areas where I believe it could be enhanced to better support our clients' needs.

One of the biggest opportunities is BIM integration within InEight Document. Many developers in Malaysia are increasingly adopting BIM, and it would be highly valuable if users could view Navisworks and Revit files directly within the platform without relying on external applications.

There are also some usability improvements that would make everyday workflows more efficient. For example, the ability to convert an Action directly into a Checklist would better align with common construction inspection and handover processes in Malaysia. Additionally, displaying the Links section within the Details tab, rather than in a separate tab, would reduce navigation and provide a more intuitive user experience.

Another area for improvement is the user interface. Simplifying navigation and reducing the number of clicks required to complete common tasks would improve user adoption, especially for new users.

Overall, these are enhancement opportunities rather than major limitations. Addressing them would further strengthen InEight's competitiveness, particularly in the commercial and residential construction sectors, where ease of use and BIM capabilities are becoming increasingly important. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Hi Saharudin. Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that InEight provides your team and clients with a solid foundation for project information management. We also really appreciate your perspective around integrations and usability- feedback from users like you helps us to continue to improve.

Thank you again for sharing this review. We appreciate it and are incredibly proud to have you as a user of InEight!

Muzammil M.
MM
Muzammil M.
Founder – Muzammil Graphic | Interior and Graphic Designer | Transforming Spaces and Brands Visually
Graphic Design
Small-Business (50 or fewer emp.)
"Organized, Professional Platform for Construction Project Coordination"
5/5
What do you like best about InEight?

I have used InEight for a few months mainly to understand project coordination and workflow management related to construction and design work. One thing that felt useful to me was how organized the platform is for handling project information, tasks, and documentation in one place. As someone connected to the architecture and design field, I found it helpful for tracking project-related updates and keeping work more structured instead of managing everything manually. The interface also feels professional, and once I became familiar with the workflow, navigating different sections became easier. Another good point is that the platform is designed for large construction and project environments, so it gives better visibility into ongoing work and coordination between teams. For businesses managing multiple projects, it can help improve organization and reduce confusion during project execution. Review collected by and hosted on G2.com.

What do you dislike about InEight?

At the beginning, the workflow and navigation felt a little difficult to understand, especially for new users. Since the platform has many project management sections and options, it took some time to get comfortable with the interface. I also felt that a few parts of the dashboard could be more simplified because finding certain project details sometimes requires extra steps. Improving the user experience and making the workflow more intuitive would make the platform easier for architecture and construction teams to use on a daily basis. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Hi Muzammil. Thank you for taking the time to write this review- we are delighted to hear that InEight has helped you to gain greater visibility into project planning. We also really appreciate your feedback around the interface and user experience. Thanks for taking the time to share this with us and thank you for being a user of InEight!

LH
Laura H.
Project Controls Specialist
Hospitality
Small-Business (50 or fewer emp.)
"Great cost forecasting software"
4/5
What do you like best about InEight?

Connect all commercial estimating logic together with live work packaging modules onto centralized project controls platform. The historical cost breakdown structures are automatically re-calculated by the parametric modeling engine when design modifications impact on the amount of materials. Review collected by and hosted on G2.com.

What do you dislike about InEight?

The desktop version allocates too much local memory and crashes in cases of excessive 3D clash detection sessions. A lack of structured interface hierarchy makes navigating through the document control folder system complicated and redundant with several clicks. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Hi Laura! We are thrilled that InEight has helped your team with project estimating. We also really appreciate your feedback about the desktop application. Feedback like yours helps us to continue to improve, and we are very thankful that you took the time to share your perspective with us.

Thank you for being a user of InEight!

Shivam p.
SP
Shivam p.
Junior Field Technician
Mid-Market (51-1000 emp.)
"Efficient Project Management, Needs Speed Improvement"
4/5
What do you like best about InEight?

I like that InEight helps me keep all project information organized in one place. This makes it easy to access documents, track progress, and stay organized. Having everything in one place saves time and makes it easier to find documents, track updates, and stay informed without searching through multiple systems. It's really useful for managing construction project documentation, daily reports, and tracking project progress. Overall, it improves team communication and reduces paperwork. Review collected by and hosted on G2.com.

What do you dislike about InEight?

The platform can sometimes feel slow, especially when loading larger projects or documents. It also takes a bit of time to learn certain features. Improving performance, simplifying navigation, and making commonly used features easier to access would help reduce the learning curve for new users. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Hi Shivam. Thank you so much for sharing your feedback. We are thrilled that InEight has helped you to manage your projects and increased visibility into costs, schedules, and forecasts! I also really appreciate your perspective around the features. If you ever have questions, please don't hesitate to contact our Support Team (https://ineight.com/help-support/). I'd also love to recommend our Online User Community (https://community.ineight.com/). Our Community is filled with users like you sharing tips and learning from one another- if you're interested, we'd love to have you join! Thanks again for being a user of InEight and taking the time to leave this review.

Carlos L.
CL
Carlos L.
NPI Technician
"Effective Centralization, Improvable Interfaces"
4.5/5
What do you like best about InEight?

InEight centralizes all the information of a project, which makes the work easier by avoiding having documents scattered across different applications like Excel and Project. I like it because it allows for more accurate financial forecasting. Additionally, it makes scheduling and planning more functional when combined with Project, Oracle, and Microsoft Office. Review collected by and hosted on G2.com.

What do you dislike about InEight?

Perhaps make the platform a bit more user-friendly, so that the interface allows each of the responsible parties to see a different menu, focused solely on their tasks. Also, the initial setup was a bit complex. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Hi Carlos. Thank you for taking the time to share your experience with us. We're thrilled to hear that this has helped your team with project scheduling, planning, and forecasting. Thank you again for sharing this with us, and thank you for being a user of InEight!

Verified User in Furniture
AF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Excellent AI Forecasting and Amazing Integrations"
5/5
What do you like best about InEight?

It allows me to forecast my projects. With everything in the world turning to AI, this program is no different. The integrations are absolutely amazing as well. The AI’s performance makes it easy to envision my upcoming product, and that experience is excellent. Review collected by and hosted on G2.com.

What do you dislike about InEight?

If there’s one thing I had to point out, it would be the price. For my company, which has been in business for a while, it’s fine. However, for a startup company, it could be a lot. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Thank you for taking the time to share this feedback with us. We are thrilled that your new users are able to get up-to-speed quickly, and really appreciate your feedback around InEight's integrations. Thank you very much for being a user of InEight- we are so glad to have you!

Verified User in Environmental Services
IE
Verified User in Environmental Services
Enterprise (> 1000 emp.)
"All in one software, But a Steep Learning Curve"
3/5
What do you like best about InEight?

The best thing about InEight is that it finally puts an end to the endless spreadsheet chaos. It brings your cost, schedule, and field progress into one single source of truth, so the office and the field are always on the same page. Having that real time visibility when the team updates progress on their mobile devices saves a massive amount of time because you no longer have to manually reconcile conflicting reports. Review collected by and hosted on G2.com.

What do you dislike about InEight?

It takes too much time to learn the platform. It’s becoming increasingly difficult to teach someone how to use the software. While it does a lot and can serve as an all-in-one platform, it lacks the simplicity needed to train cross-functional teams effectively. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Thank you for taking the time to share this with us. We're glad to hear that InEight has helped to provide a single source of truth for your cost, schedule, and field progress. It's especially rewarding to know that the real-time visibility and mobile capabilities are helping your team spend less time reconciling data.

We also appreciate your honest feedback about the learning curve. Because InEight is a comprehensive platform designed to support many aspects of the construction lifecycle, we understand that onboarding and training can take time—especially for cross-functional teams. We're continually working to improve the user experience while expanding the resources available to help users get up to speed more quickly.

To support onboarding and ongoing learning, we offer a comprehensive Knowledge Library with product documentation, guides, and training resources: https://learn.ineight.com/Content/StartPage.htm#gsc.tab=0. If you or your team have questions, our Product Support team is always happy to help. You can find Product Support contact details here: https://ineight.com/help-support/

Thank you again for taking the time to share your experience. We appreciate your feedback and are proud to be part of your team's success!

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Feature-Rich Platform, but Setup and Onboarding Can Be Challenging"
2.5/5
What do you like best about InEight?

Centralized project data – reduces information silos between office and field teams.

Document control and version tracking – helps ensure everyone is working from current drawings and specifications.

Cost and schedule visibility – provides real-time insights into project performance.

Field-to-office connectivity – allows field updates, inspections, and reports to flow directly into project records. Review collected by and hosted on G2.com.

What do you dislike about InEight?

Learning curve – The platform is feature-rich, which can make onboarding and training more demanding than simpler tools.

Complex setup and configuration – Organizations may need significant effort to tailor workflows, forms, and permissions to their processes.

User interface complexity – Some users find certain modules less intuitive, especially if they only use the software occasionally. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Thank you so much for taking the time to share your feedback with us.

We are glad to know that InEight has helped your team to centralize data, heighten visibility, and boost connectivity. We also really appreciate your perspective around the learning curve and setup. If future questions arise, please don't hesitate to contact our global support team (https://ineight.com/help-support/). Our team would be happy to answer any questions you might have.

Thank you again for taking the time to write this review and thank you for being a user of InEight!

RT
Robert T.
Civil Engineer Consultant
Enterprise (> 1000 emp.)
"Essential for Time Tracking, Needs Comment Feature"
4.5/5
What do you like best about InEight?

I like using InEight for keeping track of the time I spend on projects. The timesheets are an important tool for managing project budgets and understanding how much time needs to be spent on each task. Also, the initial setup is quite easy. I received a verification email, and signing up was straightforward. Review collected by and hosted on G2.com.

What do you dislike about InEight?

I think the timesheets don't have a feature that can write comments. Would be better to write comments on what exact things I did. I think just adding comments can help let the moderator or the project manager know exactly what was done. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Thank you for taking the time to share your feedback, Robert! We're glad to hear that InEight has made it easy to track your time and manage project budgets.

We also appreciate your suggestion about adding comments to timesheets. If you're using our Progress module, you may be interested to know that you can add notes and reporting tags through Weekly Timesheets and Time Center. If you're working in Daily Planning, you can also include photos to provide additional context for your work.

You can learn more about these features through the links pasted below:

Time Center: https://learn.ineight.com/Progress/Content/Time%20Center/TimeCenterNavigation.htm#Edit_notes

Weekly Timesheets & Daily Planning: https://learn.ineight.com/Progress/Content/Daily%20Planning/Daily%20Plan%20Creation/CompletingADailyPlan.htm?tocpath=Topics%7CDaily%20Planning%7CDaily%20Plan%20Creation%7C_____4

Our full Knowledge Library is also available here if you'd like to explore more features across InEight: https://learn.ineight.com/Content/StartPage.htm#gsc.tab=0.

If this isn't the functionality you were looking for, or if you have additional questions, our support team would be happy to help. Thanks again for your review. We appreciate your feedback and are grateful to have you as part of the InEight community!

Verified User
G
Verified User
"Robust Solution for Modern Construction Needs"
5/5
What do you like best about InEight?

I like InEight's software environment and its usability, as it makes my job as a project coordinator easier. I think recording daily plans and being able to log time worked, quantities earned, add notes, associate them with a work pack, and add changes is such a powerful tool. I also appreciate InEight's capacity and power to keep up with the modern demands of the construction world. Review collected by and hosted on G2.com.

What do you dislike about InEight?

I don't like that InEight is web-based and not an app. It always asks us to log in every single time we need to use it. The initial setup was quite challenging, especially for older workers who have a hard time getting familiarized with the new interface. Review collected by and hosted on G2.com.

Response from Ellen Bartlett of InEight

Thank you for your thoughtful review! We're thrilled to hear that InEight is helping make your job as a project coordinator easier and that features like daily planning, time tracking, earned quantities, notes, and work packaging are supporting your day-to-day work. It's especially rewarding to know that InEight is helping you stay organized while keeping pace with the demands of modern construction.

For users looking to work on the go, InEight offers mobile apps for Progress Daily Plan and Progress Weekly Timesheet, while other Plan and Progress capabilities are currently accessed through a desktop web browser. We also appreciate your feedback regarding the login experience and onboarding process. Feedback like yours helps us continue improving the experience for all users.

Thank you again for sharing your experience and feedback. We truly appreciate your review and are proud to support you and your team!