indigitall Reviews (455)

Reviews

indigitall Reviews (455)

4.8
456 reviews

What do users say?

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Users consistently praise the platform for its intuitive interface and ease of use, which simplifies the management of communications and campaigns across multiple channels. The ability to automate processes and segment audiences effectively enhances user engagement and saves time. However, some users note that advanced features may require a learning curve.

Pros & Cons

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LUIS D.
LD
Operador de servicios de atención al cliente
Small-Business (50 or fewer emp.)
"This application makes my work easier."
5/5
What do you like best about indigitall?

What I like most about indigitall is that it makes it very easy to manage communications with users. The platform is fast, intuitive, and you don't need to complicate things to launch campaigns or notifications. The most useful feature is the ability to segment and send personalized messages without having to go through long processes. Everything is quite automated and that saves a lot of time. The biggest advantage is that it centralizes everything in one place: notifications, analysis, configuration, and tracking. It allows you to work in an organized manner and see clear results without having to use several different tools. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

What I like least about indigitall is that some advanced features require a bit more familiarization. It's not something that affects daily use, but it can make certain processes take longer at the beginning. Review collected by and hosted on G2.com.

Alejandro  B.
AB
Redactor y producción El Español
Small-Business (50 or fewer emp.)
"Intuitive, effective, and fast"
5/5
What do you like best about indigitall?

I like the immediacy of indigitall; it's very intuitive and I can deliver information to our users immediately. The dynamism and adaptability of the software make it easy to reach all our readers directly. Sending notifications, like a push, post, reel, or TikTok, directly to our readers' mobile devices allows us to quickly notify them about news before the competition. The initial setup was very easy. The integration is perfect for the rest of the networks. It has immediate and functional performance, it has never given me errors, and the price fits quite well with what it offers. The support is fast and effective, and the AI is a good tool that brings creativity to the user. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

For me, the worst part is the translation. Not all features or functions are fully translated, and older team members who don't fully understand English find it hard or struggle more. Review collected by and hosted on G2.com.

Guillermo P.
GP
Journalist
Mid-Market (51-1000 emp.)
"Outstanding OTP Speed and Seamless Push Notifications with Indigitall"
4.5/5
What do you like best about indigitall?

We have been using Indigitall to manage both our critical OTP deliveries and app push notifications, and the performance has been outstanding. For a mobile application, security and speed are paramount; Indigitall delivers on both. Our One-Time Passwords (OTPs) arrive almost instantly, which has drastically reduced friction during user login and registration. Furthermore, managing our app push campaigns is seamless. The platform’s interface is highly intuitive, allowing us to segment our audience and track real-time analytics effortlessly. Their customer support is also excellent—always responsive and ready to help with technical queries. Highly recommended for any business looking to scale their mobile engagement Review collected by and hosted on G2.com.

What do you dislike about indigitall?

we haven’t encountered any downsides or areas of dissatisfaction so far Review collected by and hosted on G2.com.

Verified User in Newspapers
TN
Small-Business (50 or fewer emp.)
"Indigitall: Direct Communication and Precise Measurement"
5/5
What do you like best about indigitall?

What I like most about indigitall is precisely that it has several options and you can see all the metrics, which also helps with audience data. It has many statistical tools with which you can view emails, SMS, and more. For me, the best part is that it makes it very easy to contact all our readers in a direct and fast way. Especially when you click to share by URL, it already sets the headline and more, it fills it in with the subtitle, I think it's very well automated. Also, the prices are quite affordable for a tool like this, the integrations with other programs are sophisticated and simple, and when I've had problems, the support has always responded quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

Let's see, I precisely think that the guide used by Indigitall is not the best in the world. I mean, I think it has a lot to improve when it comes to sharing, for example, news links. It is true that sometimes it uses somewhat sensationalist language in social media posts and so on, I think that's what needs to be refined. I think they should also simplify the language in the menus and so on. Review collected by and hosted on G2.com.

Victoria P.
VP
Gestor de banca
Mid-Market (51-1000 emp.)
"Intuitive Campaign Management with Effective Segmentation"
5/5
What do you like best about indigitall?

What I highlight most about indigitall is the ease with which push notification campaigns can be managed from a single panel, both on the web and in the app. The platform is quite intuitive, allowing communications to be launched swiftly without going through complex processes. Additionally, I highly value its behavior-based segmentation options, which enhance the performance of our campaigns. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

The weakest point is that the reports fall somewhat short if you are looking to perform advanced analyses or if you need very visual dashboards. For standard use, it performs well, but on certain occasions, we miss a greater level of depth. On the other hand, some functionalities require an initial learning time, as not everything is completely evident from the first moment. Review collected by and hosted on G2.com.

Pablo H.
PH
Program Tech Lead
Mid-Market (51-1000 emp.)
"Reliable Omnichannel Messaging at Scale with indigitall"
5/5
What do you like best about indigitall?

What we value most about indigitall is that it provides a single platform for managing multiple customer communication channels. We use it extensively for SMS and WhatsApp messages in critical user journeys such as registration, phone verification, OTP authentication, and login flows within the McDonald’s app. We also use its push notification capabilities for operational communications, including order status updates, feedback requests, and incident notifications. The platform is reliable, easy to integrate through APIs, and has helped us deliver real-time communications at scale across multiple countries. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

I would like to see greater transparency regarding the status of the platform and its services Review collected by and hosted on G2.com.

JB
Senior Brand Manager
Mid-Market (51-1000 emp.)
"Practical and efficient platform to manage push notifications with good segmentation"
4.5/5
What do you like best about indigitall?

What I like most about Indigitall is how easy it is to manage push notification campaigns both on the web and in the app from a single platform. It is quite intuitive and allows you to launch communications quickly without the need for complex processes. We also highly value the segmentation, as it helps reach more relevant users according to their behavior, which clearly improves the performance of the campaigns. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

What I like the least is that the reporting falls a bit short if you need more advanced analysis or very visual dashboards. For standard use, it works well, but in some cases, more depth is missed. Also, some functionalities require a little learning time at the beginning, as not everything is completely intuitive from the start. Review collected by and hosted on G2.com.

Florin R.
FR
administrativo
Mid-Market (51-1000 emp.)
"quite good and intuitive"
5/5
What do you like best about indigitall?

I like that templates can be created, which makes the work much easier. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

The sound of incoming messages that can be changed. The artificial intelligence that works even if it's just to intuit and facilitate the user's work. When a technician doesn't say who they are or what their name is, have the AI ask them to identify themselves. When a technician waits for us to respond so they can state what they need, have them state it before we respond. Review collected by and hosted on G2.com.

Guillermo G.
GG
Community Manager
Small-Business (50 or fewer emp.)
"Effective Social Media Management, with Few Usability Flaws"
5/5
What do you like best about indigitall?

I like your management capability, especially because I use several social networks. For me, that is the most important thing.

The integration and its results allow you to achieve a return on investment superior to the rest of the competitors.

And artificial intelligence improves our company's performance even more. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

Well, the translation is not complete in all aspects of the website and, when it comes to using it, not all my colleagues can or know how to use it. That's why those are the aspects that are more complicated. Review collected by and hosted on G2.com.

maria augusta m.
MM
Subgerente Segmentos y Canales
Small-Business (50 or fewer emp.)
"Intuitive with Excellent Support, But Needs Better Integration"
5/5
What do you like best about indigitall?

I like the usability of the indigitall tool, as it is an intuitive platform with easy access and use. Additionally, the support is the best; I feel that my voice is always heard and managed in a very timely manner according to the need. Review collected by and hosted on G2.com.

What do you dislike about indigitall?

Integration tests. A more integrated environment to perform tests and understand error cases. The integration of the SDK has been complex for us since there is one behavior in a controlled version and another when it is scaled up. The load of sending messages collapses the connection. Review collected by and hosted on G2.com.