Incydr Reviews (43)

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Reviews

Incydr Reviews (43)

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4.2
43 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable performance, noting that it runs smoothly in the background without disrupting daily tasks. Many appreciate the strong customer support, which enhances their overall experience. However, some users mention that the initial setup can be difficult, requiring additional supervision.

Pros & Cons

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Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Mid-Market (51-1000 emp.)
"Peace of Mind with Strong Data and IP Protection"
5/5
What do you like best about Incydr?

It gives me peace of mind knowing that our company data and intellectual property are protected. The use of AI to detect issues is also reassuring. Support is top-notch. The user interface is relatively easy to manage, thanks to onboarding from the company. Review collected by and hosted on G2.com.

What do you dislike about Incydr?

I don’t see any major downsides, aside from the pricing and the limited integrations for smaller companies. Review collected by and hosted on G2.com.

Dominika T.
DT
Dominika T.
Cybersecurity Engineer - Data Protection
Enterprise (> 1000 emp.)
"Easy Configuration with Strong Threat Visibility and User Exception Tracking"
4/5
What do you like best about Incydr?

Ease of configuration and usage. Good visibility in threats and easy tracking of users exceptions. Review collected by and hosted on G2.com.

What do you dislike about Incydr?

It was hard to have all tenants in one Incydr. Instead there was need to have separate tenants basing on user locations. Also there is a lot of False Positives alters at the beginning of set up. Review collected by and hosted on G2.com.

Verified User in Real Estate
ER
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Insightful, Verified User Reviews on Leading Services"
4/5
What do you like best about Incydr?

Comprehensive email security solution that leads in this class of service. Review collected by and hosted on G2.com.

What do you dislike about Incydr?

The learning curve is steep for some users but is getting better. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Robust, Feature-Rich Software with Great Support"
4.5/5
What do you like best about Incydr?

Very robust software. It has a lot of features, and great support. Review collected by and hosted on G2.com.

What do you dislike about Incydr?

Initial setup can be a bit cumbersome, but they will walk you through it.

Price is not cheap, but it's well worth it. Review collected by and hosted on G2.com.

JL
Jimmy L.
IT Director
Mid-Market (51-1000 emp.)
"Excellent Data Exfiltration Monitoring"
4.5/5
What do you like best about Incydr?

Monitoring portion of the potential data exfiltration Review collected by and hosted on G2.com.

What do you dislike about Incydr?

It still requires a good amount of pre-config for the policy. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great Product"
4/5
What do you like best about Incydr?

Insider risk is one of the most significant risks to any organization; This solution helps tackle the risk by providing an easy-to-use solution that is straightforward and no-nonsense. Review collected by and hosted on G2.com.

What do you dislike about Incydr?

I wish the product provided more integrations with centralized platforms like ConnectWise and Kaseya. Review collected by and hosted on G2.com.

Latoya W.
LW
Latoya W.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"With Code42 keep your database safe!"
5/5
What do you like best about Incydr?

Code42 It works as a highly compatible software with multi-user environments, generating peace of mind of having a safety net. Continuous database monitoring is done with this software more effectively. I make many backups with a single account, to have everything stored in one place. Its interface is fast and fluid. Everything works wonderfully. Review collected by and hosted on G2.com.

What do you dislike about Incydr?

The number of devices that users support is not clearly seen, an optimization is really necessary to have details of what is being done. Review collected by and hosted on G2.com.

Verified User in Graphic Design
AG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Code42 Review"
3.5/5
What do you like best about Incydr?

It's very easy to set up the software. It's application interface is very user-friendly; love the minimalist UX/UI design yet it's easy to navigate. The prices are reasonable and it's much more convenient to keep track of all your files to date without having to go through and update them individually/manually. It also save me time as it offers several backup options, from every few hours to a few days. Definitely hassle free and I don't have to worry losing any of my files or purchase multiple hard drives and often gets lost or muddled with other external drives. Review collected by and hosted on G2.com.

What do you dislike about Incydr?

If you don't have the fastest internet, it usually will take a few hours to run through all the files. Especially if you have an older computer model; it definitely affects its speed. Sometimes it will lag on whatever work I'm currently performing whilst it does its schedule backup. I also feel their customer support system and FAQ not very easily accessible when needed; there are certainly times where I find it hard to looks for answers and had to reach to a specialist via email, which took a few days to hear back. It would also be really helpful if the software is offered is other languages other than English as some of our office colleagues are not native English speakers and would sometimes mistakenly select the wrong options when prompt a message/instruction to run a schedule backup. Review collected by and hosted on G2.com.

Verified User in Capital Markets
AC
Verified User in Capital Markets
Mid-Market (51-1000 emp.)
"Good solution for data security"
2.5/5
What do you like best about Incydr?

Great costumer support and wide varitey of useful features to track insider threats Review collected by and hosted on G2.com.

What do you dislike about Incydr?

A bit too difficult to set up. Needs additional supervision. Review collected by and hosted on G2.com.

AO
Andrew O.
Technician
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"They really earn their titles!"
5/5
What do you like best about Incydr?

The support is amazing! The title customer champion is well deserved with them. I know that if I have a problem that Code 42 and the amazing people that run it are there to help in every possible way. I have to deal with a lot of support from many different companies and Code 42 has always been a call that I don't cringe at having to make as they make the difference from just support and what a customer support champion is. Review collected by and hosted on G2.com.

What do you dislike about Incydr?

Nothing. Everything I have ever done with Code 42 has been a breeze! Review collected by and hosted on G2.com.