Ideawake Reviews (65)

Reviews

Ideawake Reviews (65)

4.6
65 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and responsive customer support, which facilitate smooth idea submission and management. The intuitive design allows teams to quickly adopt the tool, enhancing collaboration and innovation within organizations. However, some users note a learning curve due to its customizable features, which can add complexity.

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Shelby M.
SM
Shelby M.
Operations Manager
Small-Business (50 or fewer emp.)
"A Platform Where Every Voice Matters"
4.5/5
What do you like best about Ideawake?

Submitting an idea is quick and straightforward, which encourages participation and makes it easy to share feedback and suggestions. I also appreciate how easy it is to review and engage with ideas submitted by others, creating a collaborative environment where everyone can contribute.

Most importantly, Ideawake provides a platform where every voice has an opportunity to be heard. It gives employees a way to share ideas and insights that might otherwise be overlooked or overshadowed, helping foster a culture of inclusion. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

There are occasional technical issues or features that could be refined, but that's to be expected with any platform. The positive side is that improvements are continually being made. It's clear that user feedback is taken seriously, and ongoing updates help ensure a better experience for everyone. Review collected by and hosted on G2.com.

Kerri J.
KJ
Kerri J.
Account Manager, Veteran Services
Mid-Market (51-1000 emp.)
"Ideawake Helps Capture and Organize Meaningful Ideas"
4.5/5
What do you like best about Ideawake?

Ideawake helps us capture ideas from across the organization, review them with our innovation team, and then take action on the best ones to make a real difference. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

I’d like a bit more flexibility when setting preferred views, especially in the pipeline view, so I can filter it down to only the ideas that are relevant at that moment. I think this would make idea management easier and more efficient. Review collected by and hosted on G2.com.

Martin W.
MW
Martin W.
Maintenance Mechanic
Mid-Market (51-1000 emp.)
"Boosts Creativity and Idea Generation with an Easy, Supportive Interface"
4.5/5
What do you like best about Ideawake?

It helps boost creativity and generate ideas, especially from people who wouldn’t normally contribute. The user interface is use to use and help create a path to development of the ideas. It easily integrates into the intranet of the institution. It is highly supportive and easy to work with, There have been no proformance issues and the process will help with the upgrade or updates needed to create ROI for the tools and the updates. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

At times, ideas get buried and become difficult to find. Review collected by and hosted on G2.com.

BC
Brandon C.
Director of Data Analytics
Enterprise (> 1000 emp.)
"Transparent Continuous Improvement from Ideation to Actualization"
4.5/5
What do you like best about Ideawake?

Ideawake makes our efforts directed at continuous improvement transparent from ideation to actualization. Everyone in the organization can contribute, and it leaves little room for doubt and speculation about where an initiative is in the actualization pipeline or who owns it at any given stage. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

As with any new tool, it takes some time to learn how to leverage it for maximum impact. But I have not been disappointed by its capabilities yet. Review collected by and hosted on G2.com.

DG
David G.
Chief Strategy Officer
Enterprise (> 1000 emp.)
"Ideawake: Exceptional Idea Management with a True Partnership Mindset"
5/5
What do you like best about Ideawake?

Ideawake has been an outstanding platform for capturing, organizing, and advancing ideas at scale. What truly sets it apart is not just the functionality, but the partnership mindset behind the product.

The customer support is exceptional—responsive, thoughtful, and genuinely invested in user success. The team doesn’t just fix issues; they listen, adapt, and innovate on the fly in direct collaboration with users, often turning real-world feedback into meaningful platform enhancements.

Ideawake strikes the right balance between structure and flexibility, making it easy to engage teams while still driving measurable outcomes. It feels less like software you’re “using” and more like a solution that is evolving with you.

Highly recommended for organizations serious about continuous improvement, innovation, and employee engagement. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

I'll be honest, I dislike the fact that we have been running our innovation initiatives for nearly three years, and I did not know about their product. We heard about them from another organization and decided to give them a try. Review collected by and hosted on G2.com.

MM
Michael M.
Principal Platform Technical Architect
Enterprise (> 1000 emp.)
"Flexible, Easy-to-Configure Idea Management Backed by an Excellent Ideawake Team"
5/5
What do you like best about Ideawake?

Ideawake is not only an exceptional application for idea management, but it can also be leveraged for other initiatives, such as hackathons or even initial project intake when other systems might already be in play. Along with the ease of configuration and setup, this makes it one of my personal favorite applications I’ve had the pleasure of working with. Pair that with the excellent team at Ideawake, and it’s been a win-win for us. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

Quite honestly, we haven't found anything negative to report about Ideawake. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Nimble, Customizable Collaboration That Moves Ideas Through the Pipeline Fast"
4.5/5
What do you like best about Ideawake?

Ideawake provides a collaborative space where multiple stakeholders can engage with ideas and quickly route them to the right place for review or execution. It’s nimble, customizable, and helps us move ideas through the pipeline more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

The downside is likely end user based and ensuring it's adopted and used to its fullest capabilities. Review collected by and hosted on G2.com.

Marty W.
MW
Marty W.
Teaching, Learning, and Technology Specialist
Enterprise (> 1000 emp.)
"Inspires New, Innovative Ways to Improve"
4.5/5
What do you like best about Ideawake?

It gets people thinking about new and innovative ways to improve. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

It can be difficult to find some of the items I need on the webpage. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Clean, Modern Design with Well-Balanced Fonts and Images"
3/5
What do you like best about Ideawake?

The site is very clean and aesthetically appealing. I would specifically include the size, type and placement of fonts and images. It's not too busy and not too blank as to make pages seem pointless. It looks slim, sleek, and modern. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

Our company uses this primarily to share ideas for improvement. I can definitely see what others have done, but most of the tabs lead me to other websites, which is annoying. I also can't seem to add anything new, which might not be the product so much as how my company uses it. I don't like being redirected to different websites to complete a task. Review collected by and hosted on G2.com.

Regan A.
RA
Regan A.
Director of Communications and Engagement
Small-Business (50 or fewer emp.)
"Seamless Feedback Collection & Stellar Support"
5/5
What do you like best about Ideawake?

I love how Ideawake made our survey accessible to people outside our organization and allowed us to collect information and evaluate proposals all within one platform. Hanna on the Ideawake team was very responsive and quick to implement any changes we wanted, and she did a great job answering questions and demo-ing the platform for new users, which made the whole experience very user-friendly. I would whole-heartedly recommend Ideawake to other professionals. Using Ideawake was a dramatic upgrade from Google Forms. Review collected by and hosted on G2.com.

What do you dislike about Ideawake?

n/a Review collected by and hosted on G2.com.