We have many situations where the same group of people need to be notified and the clone feature available when creating a campaign can really streamline the process. It is also a very user friendly and intuitive process when creating a new campaign from scratch. Review collected by and hosted on G2.com.

Building the database to include all of the population is a bit of a process. Getting cell phones registered is a more difficult task than the landlines that we used to deal with. It does require some effort and marketing to bring the system to the publics attention. Review collected by and hosted on G2.com.

I like being able to automate weather messages because it saves time. I also appreciate that I can create and send messages from a computer, phone, or tablet.

I really value the option to use private internal groups as a contingency within our PACE plan for the fire and EMS paging system. Review collected by and hosted on G2.com.

I don’t like the process of making a mapping selection from the app. It feels seamless on the computer, but in the app it’s not as smooth or straightforward. Review collected by and hosted on G2.com.

I like that Hyper Reach is easy to use once you get some initial items (templates, mapping) set up. Review collected by and hosted on G2.com.

There is too much "old" information and it doesn't let the resident know if they are trying to input a phone number that is already in the system with someone else's information. There is also no City or Village information when looking at the reports to know where the person is if they indicate they may need extra assistance with special needs. Review collected by and hosted on G2.com.

I like how easy it is to add and remove contacts and sort them into groups. Review collected by and hosted on G2.com.

I wish the weather notifications were more flexible as far as time of day and frequency of message. Review collected by and hosted on G2.com.

it can be pinpointed to a specific location, we can have sub groups for internal campaigns Review collected by and hosted on G2.com.

it is difficult to navigate from a phone Review collected by and hosted on G2.com.