Houzz Pro Reviews (58)

Reviews

Houzz Pro Reviews (58)

4.1
58 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and centralized organization, which helps streamline project management and client communication. Many appreciate the all-in-one functionality that integrates invoicing, estimates, and design tools, making it a valuable asset for their businesses. However, some users note that the software can be slow to load, which can hinder efficiency.

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Tiffany C.
TC
Tiffany C.
Office Admin
Small-Business (50 or fewer emp.)
"Houzz Pro Keeps Our Projects Organized and Professional—Great Value and Easy for Clients"
5/5
What do you like best about Houzz Pro?

We use Houzz Pro every day in our construction business, and it’s been extremely helpful for staying organized by keeping our clients and projects all in one place. Being able to create estimates and invoices, then send them directly to the client through Houzz, is awesome. The Houzz Pro Clipper is also a big help—having clients’ selections show up in their client dashboard makes it much easier to keep everyone on the same page. It has helped us reach a level of professionalism that we didn't have before Houzz. It is so easy to use not only for us but for our clients. They can easily approve or decline their selections as well as use their client dashboard to see all of their project in one place. I can't say enough good things about Houzz Pro and how it has helped our business. I also love the value for the money. Houzz Pro truly wants to make a great product so they are always taking feedback and creating new things to help make it better and better. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

I think the only thing I do not like about it is sometimes it takes a long time for things to load when you are going from one page to the next. It's not instant. I do see them making changes though that are helping with this. Review collected by and hosted on G2.com.

devin k.
DK
devin k.
Small-Business (50 or fewer emp.)
"Essential for Project Management and Client Communication"
5/5
What do you like best about Houzz Pro?

I use Houzz Pro for project management and client communications. It allows me to track expenses on a project level basis and at the purchase order level per subcontractor, which is helpful for estimating and accuracy. The selection boards make it easy to communicate visually with clients and allow them to link directly to the project products, which is very helpful for them to visualize items in their space. The 3D floor plans help me brainstorm ideas and share them with clients, although I'd like to become more proficient at using it. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

I wish there was better item selection for generic items in the 3D floor planner. Also, it would be great to have a better ability to import items from stores like Home Depot that the user has selected. Review collected by and hosted on G2.com.

Bryan L.
BL
Bryan L.
Associate Creative Director | Design and Development
Small-Business (50 or fewer emp.)
"Professional Invoices and Strong Purchasing & Procurement Tracking"
4/5
What do you like best about Houzz Pro?

I like how professional it makes my company look when I send invoices and estimates. It’s also great for purchasing and procurement tracking. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

What I don’t like isn’t actually a diss on Houzz Pro—there are just so many features that I haven’t had the time to really learn and capitalize on. I’m also always a bit worried about whether the internal communication, approvals, and payments are user-friendly and intuitive for my clients. I don't want them having to learn a software either. It should be simple. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Convenient All-in-One, But Design Tools Need Improvements"
2.5/5
What do you like best about Houzz Pro?

I like that I can run my business mostly all in one place. It makes it convenient to prepare bids, invoice, manage selection boards and timelines all in the app. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

The design components, however, need improvement. The limitations are real - from not being able to customize cabinetry to the adjustments of floor plans being tedious. The measurements are also frustrating as distance from floor isn't to center on sconces or countertop on vanities. It's the highest point of the item which is silly. We also need better features for roof lines, exterior design elements, etc. I can't create a sloped wall inside unless it's a exterior wall. The list goes on and I do hope they invest in better design and do focus groups with us designers for them. Review collected by and hosted on G2.com.

Carsyn C.
CC
Carsyn C.
Office Manager
Small-Business (50 or fewer emp.)
"Houzz Pro Keeps Projects Organized with a Polished, Client-Friendly Experience"
5/5
What do you like best about Houzz Pro?

Houzz Pro helps me stay organized and present a clear, polished experience for our clients. It allows me to keep track of selections, proposals, and project details all in one place, which makes everything feel more streamlined and easy to manage. From a client perspective, it creates a very clean and professional way to view items and project progress. I’m still learning the ins and outs of the platform, especially as I also use QuickBooks alongside it, but so far it has been a helpful tool in keeping our projects and communication organized. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

I would have appreciated more guidance during the initial setup and onboarding. A more structured walkthrough, along with clearer support for customizing Houzz Pro to match our specific interior design workflow, would have made the transition much smoother and helped us get up and running with more confidence. Review collected by and hosted on G2.com.

Yuli A.
YA
Yuli A.
Designer & Construction Manageer
Small-Business (50 or fewer emp.)
"Easy Invoicing and Payments Plus Helpful 3D Modeling"
4/5
What do you like best about Houzz Pro?

The ease of sending out invoices and receiving payments have been great. The 3D modeling capabilities has really helped our business as well in selling products that our clients can trust will look great in their space. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

There seems to be a lot of glitches when inviting subcontractors to use the platform and there is a disconnect between the bidding and selection process. Review collected by and hosted on G2.com.

Lauren P.
LP
Lauren P.
Owner/Principal Designer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All-in-One Organization for Clients, Proposals, Invoicing, and Time Tracking"
4/5
What do you like best about Houzz Pro?

Houzz Pro helps to organize my client base, deliverables, proposals and invoicing all in one place. It also allows me to track my time and gives me the confidence I need to help run my business. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

There are instances as a new user should I have understood the program better I wouldn't have made certain mistakes that ended up costing me in the short term. Review collected by and hosted on G2.com.

Cheyenne M.
CM
Cheyenne M.
Administrative Assistant
Small-Business (50 or fewer emp.)
"All-in-One Convenience: Houzz Pro Keeps Every Job Organized"
5/5
What do you like best about Houzz Pro?

I love the convenience of Houzz Pro. It’s truly an all-in-one platform; with everything I need right at my fingertips. It helps keep all my information for multiple jobs organized. You can upload pictures and files to let the clients know how their job is coming along. My favorite feature is the AI Chat box, which helps me navigate the software, make changes, and get questions answered on the spot. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

Getting started can feel a bit overwhelming at first. Houzz offers a lot of different features, so it may come across as intimidating in the beginning. However, once you’re in the system and actively using the software, it starts to feel natural and quickly becomes second nature. The onboarding team is great at answering questions quickly and setting up zoom meetings to walk you through tasks. The AI chat box is also an invaluable tool to help navigate quick changes. Review collected by and hosted on G2.com.

nicole d.
ND
nicole d.
Owner/Designer
Small-Business (50 or fewer emp.)
"Easy to Learn with Helpful Support—Clients Love the 3D Renderings and Selection Sheets"
4.5/5
What do you like best about Houzz Pro?

It’s easy to use and straightforward to learn on my own. Houzz offers great tutorials, and the service techs are helpful whenever I have questions. My clients really love the selection sheets and the 3D renderings. They make it easy to share my design vision, and everything is super clear for customers. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

There’s a lot to learn, and it can feel overwhelming at times. The leads from the software haven’t been great, and when I do get leads, they’re often shared with several others in the same line of work, which makes it harder to stand out. Review collected by and hosted on G2.com.

Av Profile .
A
Av Profile .
Small-Business (50 or fewer emp.)
"Streamlined Invoicing with Convenient Online Payments"
5/5
What do you like best about Houzz Pro?

I use Houzz Pro mainly for invoicing and estimates for my Door and Window Company. I appreciate that it allows me to send clients detailed invoices and estimates based on their needs. What I like most is that my clients can pay online. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Houzz Pro?

Keeping track of the finances isn't as straightforward as I'd like. I would appreciate a simpler section where I can manually write how much I'm selling the item for, my actual cost, my profit, and how much the client has already paid. Review collected by and hosted on G2.com.