Hitsteps Web Analytics Reviews (47)

Reviews

Hitsteps Web Analytics Reviews (47)

4.4
47 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the real-time analytics and detailed visitor tracking capabilities of Hitsteps Web Analytics, which help them make informed decisions about their websites. Many appreciate its ease of use, allowing even beginners to navigate the platform effectively. However, a common limitation noted is that the interface can feel cluttered, which may hinder navigation for some users.

Pros & Cons

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Frank K.
FK
Frank K.
Technical Sales
Mid-Market (51-1000 emp.)
"Very intuitive "
5/5
What do you like best about Hitsteps Web Analytics?

Easy to understand for a novice group of people Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

Although it shouldn’t be considered a negative in my view it provides a fair amount of information that other team members can be overwhelmed by. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Counts are perfect"
4/5
What do you like best about Hitsteps Web Analytics?

I like that it allows us to get engaged and chat with our page visitors via their chat tool. I haven't had a problem with this service yet and I don't plan on leaving them any time soon either! Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

I personally feel like it is a bit evasive if I can see what other sites people have been viewing aswell as ours, but that's the whole point for the job- to make sure you know what your consumers want and how to reel them in! Review collected by and hosted on G2.com.

Anna K.
AK
Anna K.
Marketing
Import and Export
Mid-Market (51-1000 emp.)
"Amazing visitor management software."
4.5/5
What do you like best about Hitsteps Web Analytics?

Hitstep-Web-Analytic is a perfect software for anyone who want to control and monitor the visitors visiting website of the company. It has many futures, I liked the most Heatmap that allows you to see the most clicked places of your websites. It is really reliable product. when you are watching your visitors also you can help them by using online-chat platform. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

it is quite good product and I did not have any problem with this software up until now, its price is also affordable for anyone. Review collected by and hosted on G2.com.

karin l.
KL
karin l.
Marketing
Consumer Goods
Mid-Market (51-1000 emp.)
"Great software to analyse your website. store."
4.5/5
What do you like best about Hitsteps Web Analytics?

Hitsteps Web Analytics is quite easy to use and control it. I was using with this software in my previous job position in my organization I can say I was monitoring every visitors visiting our website with their clicks. It has many futures such as real time analytics, categorizing reports. Also I liked more I was helping our visitors with live-chat to inform and give more information about their seeking. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

There is nothing to say bad about this product I can say it was quite good product for my organization, right now still my friends are using this product and they do not have any complains. Review collected by and hosted on G2.com.

Verified User in Real Estate
CR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Simple to read daily summary info"
4.5/5
What do you like best about Hitsteps Web Analytics?

The ease of seeing the summary information at a glance Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

I would prefer a weekly summary with a link to seeing the information day-by-day. Review collected by and hosted on G2.com.

JN
Jamie N.
SC
Small-Business (50 or fewer emp.)
"It works efficiently "
5/5
What do you like best about Hitsteps Web Analytics?

Do not need to update software consistently Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

Might not be comparable with old computer Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"New User But Looks Good"
3.5/5
What do you like best about Hitsteps Web Analytics?

The live/real-time data on your website is rivaled only by Google Analytics. Strong amount of data on the users and its all displayed in readily accessible fashion. Review collected by and hosted on G2.com.

What do you dislike about Hitsteps Web Analytics?

Their free product feels a lot more limited in scope than Google Analytics (e.g. only stores 14 days of comprehensive data history). However, higher level service pricing seems reasonable enough that it may be worth a shot as your site grows. Review collected by and hosted on G2.com.