the community forums work great to bring members together Review collected by and hosted on G2.com.

poor customer service - I had an issue and they literally told me I broke it and it couldn't be fixed. Review collected by and hosted on G2.com.

We are able to reach more people with less effort and add the perfect visuals to compliment our mailings. Review collected by and hosted on G2.com.

We've had IQA sync issues before and our numbers were off. It has been corrected, but it did become an issue for a while. The customer support team did work with our association to figure out and resolve the issue in a timely manner. Review collected by and hosted on G2.com.

The flexibility and how many options there are for just about anything you can think of. Review collected by and hosted on G2.com.

Kind of the same thing! There are so many options that you really need someone focused on it much of the time to keep up with releases and know how to perform all of the options/tasks. Review collected by and hosted on G2.com.

Super intuitive and easy to use—no tech or website skills needed, even if you're running a community. Customer service is so fast, I know this from experience when things went south and needed help from multiple 3rd party, HL comes through first. Review collected by and hosted on G2.com.

Not so sure, might come back to you later. Review collected by and hosted on G2.com.

pulling lots of information together to make easy connections with members - access to support Review collected by and hosted on G2.com.

difficult to tell if members have correct settings without taking lots of time - privacy settings etc, not sure if people are getting emails and notifications. Review collected by and hosted on G2.com.

The large range of support both directly from the staff including our strategic advisor and the ICT as well as online resources to self-educate and problem solve. Review collected by and hosted on G2.com.

Higher logic is still growing its international team/market so occasionally we have to work across AU to American time zones, but the team is very accommodating and flexible making the time difference only a minor inconvenience Review collected by and hosted on G2.com.

Integration between iMIS to ensure target groups are maintained correctly. Review collected by and hosted on G2.com.

Lack of 'known' functionality (like Control + K) catches me out sometimes. Review collected by and hosted on G2.com.

One of the things I appreciate about Thrive and Higher Logic the most is their commitment to you as a client. They continuously offer their time and clear guidance through the application and updates to their platform(s). I legitimately have 0 consideration of any other option. Review collected by and hosted on G2.com.

My only dislike is much of their blogs do well to attempt giving information but it rarely carries perfect applicability to our given circumstance. Thankfully, they gave HUG as an appropriate safety net. Review collected by and hosted on G2.com.

Higher Logic Thrive is an aesthetically pleasing and more intuitive platform, helping to drive engagement with members. Our members love our new homepage and how easy it is to see the latest conversations! Review collected by and hosted on G2.com.

There are still very clunky, outdated things about the Higher Logic platform (libraries in particular) that we find limiting. Review collected by and hosted on G2.com.

A very ordinary platform for growing and walking on line communities is Higher Logic Thrive. It offers robust engagement equipment that facilitate effortless verbal exchange amongst neighborhood members. It is pretty superb in encouraging engagement due to the fact it can be used to create discussions, surveys, and custom-made material. Its giant customization selections and interplay with different advertising and marketing equipment are additionally necessary blessings for groups making an attempt to create devoted, energetic communities. Review collected by and hosted on G2.com.

Despite its many strengths, Higher Logic Thrive has many drawbacks when it comes to customization of the design and design. The shape of the web site can from time to time experience a little stiff, and new customers may also want to go via a mastering curve to use the extra state-of-the-art features. Furthermore, sure third-party software integrations can be problematic or name for greater setup. Review collected by and hosted on G2.com.