High Social Reviews (26)

Reviews

High Social Reviews (26)

4.9
26 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the targeted audience growth capabilities of High Social, noting its effectiveness in attracting relevant followers on TikTok without extensive manual effort. The platform's ease of use and self-sustaining nature allow marketing teams to focus on strategy rather than daily management. However, many users mention a common limitation regarding the lack of integration with CRM systems, which complicates tracking the impact of follower growth on sales.

Pros & Cons

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EP
Eliza P.
Director of Operations
Real Estate
Mid-Market (51-1000 emp.)
"High Social Streamlines Approvals and Planning with Data-Driven Campaign Optimisation"
5/5
What do you like best about High Social?

I have always focused on efficiency during my careers as a Director of Operations, and Asset Management. I constantly seek to enhance my procedures to guarantee that the teams across various functions collaborate smoothly and seamlessly. Having a High Social is indeed a blessing. We needed the Approval Workflows and the Content Calendar with its drag and drop interface to make everything work perfectly. This meant shorter onboarding for our teams. The best thing about the Campaign Optimisation feature of the tool is that it gives us data driven insights to make quicker pivots. Review collected by and hosted on G2.com.

What do you dislike about High Social?

Clickfunnels is a beast without an iota of doubt. That said, its not quite perfect and has room for improvement. I would like to see expanded options for custom filtering on the analytics dashboard from a business perspective. Occasionally it takes a few more clicks than I would like to create a report. It is correct that they are more nuisance than a problem, but adding in some extra advanced customizations here will certainly help power users. Review collected by and hosted on G2.com.

RS
Ranjeeva S.
Director Marketing and Sales
Mid-Market (51-1000 emp.)
"User-Friendly Dashboard and Easy Onboarding That Strengthen Our Targeting"
5/5
What do you like best about High Social?

I personally love the user-friendly dashboard and intuitive design of this tool. For a global premium tea brand like ours, it is very important to get the right content to the right people. High Social has made onboarding very easy for our new marketing team members. They are able to use it without any complicated training. Its automated customer targeting feature is helping us tremendously in conveying our brand story. Review collected by and hosted on G2.com.

What do you dislike about High Social?

Although the software performs quite well, its approval system could be made a little more flexible. Where content review takes place at multiple levels between our marketing and sales teams, the current workflow sometimes slows down the feedback process a bit. Also, if there were some more specific hashtag filtering options for the organic and premium beverage industry, it would have facilitated our work. Review collected by and hosted on G2.com.

Anthony B.
AB
Anthony B.
IT and Technology Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Drag-and-Drop Calendar and Smart Automation That Streamline Campaign Planning"
5/5
What do you like best about High Social?

I like its drag-and-drop content calendar the most. The entire month's planning can be viewed together, which has made my work much more organised. In addition, its campaign optimisation feature is awesome; it automatically suggests when to post to get more engagement. Most of the tasks that used to be done manually are now being managed excellently through automation. The interface is also very user-friendly, and all the options can be found easily without much searching around. Review collected by and hosted on G2.com.

What do you dislike about High Social?

To be honest, its analytics dashboard may seem a bit complex at first. If you want to generate a very detailed report, you have to search here and there a couple of times. Also, sometimes it would be great if there were more filter options for custom reports. Apart from these minor issues, it is quite stable as a software. Review collected by and hosted on G2.com.

Bahar K.
BK
Bahar K.
General Manager
Hospitality
Enterprise (> 1000 emp.)
"User-Friendly, Fast Onboarding, and Great Automatic Targeting"
5/5
What do you like best about High Social?

I truly enjoy the software and its user-friendly interface. The restaurant industry requires an extremely easy to use tool, and that is exactly what the High Social team gave us. The automatic targeting is great for customer engagement. The speed of the onboarding process saved us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about High Social?

The approval process can benefit from more flexibility when managing multiple locations or brand profiles. Currently, it is functional but takes a long time to deal with feedback from a big team. It would be great to have more advanced options that allow filtering hashtags on local trends to ease our operational work. Review collected by and hosted on G2.com.

Cassie H.
CH
Cassie H.
Chief Product Officer
Computer Software
Mid-Market (51-1000 emp.)
"HiSocial’s User-Centric Design Boosts Brand Visibility with Streamlined Onboarding"
5/5
What do you like best about High Social?

I was impressed by HiSocial's product architecture and its user-centric design. As a CPO, I'm always looking for tools that can increase our product's brand visibility, and this platform does just that. Its automated audience intelligence has simplified our complex audience research process. Most importantly, the onboarding process was extremely streamlined, which reduced the pressure on our internal resources. Review collected by and hosted on G2.com.

What do you dislike about High Social?

Although the product is quite powerful, its 'approval chain' The feature could do with a bit more customisation. The current linear workflow occasionally slows down our cross-functional team's feedback loop. Additionally, if there were more preset hashtag filters for specific industries, it could add even more value to our content strategy. Review collected by and hosted on G2.com.

Anouska B.
AB
Anouska B.
Chief Operating Officer
Computer Software
Small-Business (50 or fewer emp.)
"Clear, Easy-to-Use Interface with Powerful Automated Audience Targeting"
5/5
What do you like best about High Social?

The software's interface is very clear and easy to use. For an operationally intensive company like ours, the fact that it doesn't take much time to train new staff on the software is a big plus point for us. Its automated audience targeting feature helps us identify specific consumer segments for our brands, which used to take a lot of time to do manually. The onboarding process was also very quick and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about High Social?

For large teams or when managing multiple brand profiles, the post-approval system could be made a bit more flexible. Although the system is currently working, it can sometimes feel a bit complicated to manage feedback from multiple stakeholders. In addition, when it comes to filtering hashtags, it would be helpful for our operational work if we had a few more custom options in line with the specific trends in our industry. Review collected by and hosted on G2.com.

Kelley L.
KL
Kelley L.
IT & Logistics Director
Food & Beverages
Mid-Market (51-1000 emp.)
"Clean, Easy Interface with Time-Saving Automated Audience Targeting"
5/5
What do you like best about High Social?

The software's interface is quite clean and easy to use. In a heavy logistics and operations industry like ours, the fact that it doesn't take much time to teach new staff is a major plus. Its automated audience-targeting feature helps us identify specific consumer segments for our food brands, which used to waste a lot of our time when done manually. The onboarding process was also quite quick and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about High Social?

For large teams or when managing multiple brand profiles, the post-approval system could be made a bit more flexible. Although it currently works, managing feedback from multiple stakeholders can sometimes feel somewhat complicated. Additionally, it would be beneficial to have some custom options for hashtag filtering tailored to the specific trends of the food and supply chain industry. Review collected by and hosted on G2.com.

Larisa M.
LM
Larisa M.
Technical Manager
Food & Beverages
Mid-Market (51-1000 emp.)
"Clean, Easy-to-Train Interface with Time-Saving Audience Targeting"
5/5
What do you like best about High Social?

The software's interface is quite clean and easy to use. In the food and beverage industry, we have many operational tasks every day, so the fact that it doesn't take much time to teach new staff is a major plus for us. Its automated audience-targeting feature helps us identify specific consumer segments, which used to waste a lot of our time when done manually. The onboarding process was also quite quick and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about High Social?

For large teams or when managing multiple brand profiles, the post-approval system could be made a bit more flexible. Although it currently works, managing feedback from multiple stakeholders can sometimes feel somewhat complicated. Additionally, it would be beneficial to have some custom options for filtering hashtags in line with specific trends in the food industry. Review collected by and hosted on G2.com.

Dimitri G.
DG
Dimitri G.
Data Library Manager
Broadcast Media
Mid-Market (51-1000 emp.)
"Clean Interface and Powerful Automated Audience Targeting"
5/5
What do you like best about High Social?

The software's interface is quite clean and navigating the data is easy. We don't have to spend much time teaching any new staff member how to use it. Its automated audience-targeting feature is extremely useful for managing our vast database; it identifies the audience segments we need in ways that used to waste a great deal of time when done manually. Moreover, the onboarding process was even quicker than we expected. Review collected by and hosted on G2.com.

What do you dislike about High Social?

For larger teams, the post or content approval system could be made a little more flexible. Although it works well at present, handling multiple data sets or client files can sometimes feel somewhat complicated. Additionally, having a few more specific options for filtering hashtags would be beneficial for our data analysis. Review collected by and hosted on G2.com.

Morgan H.
MH
Morgan H.
Senior Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Clear, Easy-to-Use Interface with Powerful Automated Targeting"
5/5
What do you like best about High Social?

The software’s interface is very clear and easy to use.

We don’t have to spend a lot of time training a new staff member on it.

Its automated targeting feature is very useful; it finds audiences for our clients that we used to struggle to find manually.

Also, the onboarding process was quite fast. Review collected by and hosted on G2.com.

What do you dislike about High Social?

For large teams, the post-approval system could be made a bit simpler. While it works now, it sometimes feels complicated when handling multiple clients. Also, it would be nice to have some additional specific options for filtering hashtags. Review collected by and hosted on G2.com.