Hexnode UEM Reviews (258)

Reviews

Hexnode UEM Reviews (258)

4.5
258 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Hexnode UEM, highlighting how quickly they can set up and manage devices across various platforms. The responsive support team further enhances the experience, providing timely assistance when needed. However, some users note that the licensing structure can be restrictive, pushing them towards higher tiers for additional features.

Pros & Cons

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Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Hexnode UEM: Easy Setup Across Operating Systems"
4.5/5
What do you like best about Hexnode UEM?

Hexnode UEM is really easy to setup regardless of the operating system. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

There's been some inconsistent behavior on Windows devices. Review collected by and hosted on G2.com.

Mohan A.
MA
Mohan A.
Quality Head
Small-Business (50 or fewer emp.)
"Seamless Reports and Policy Configuration"
5/5
What do you like best about Hexnode UEM?

Reports and Policy configurations are seamless Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Need to IAM Capability Device Management, so that people will not look for alternative, One stop Solution Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Hexnode: Simple and Effective Solution for Device Management"
4.5/5
What do you like best about Hexnode UEM?

The Kiosk Mode function has been a lifesaver for our devices at points of sale. It allows us to restrict access only to the necessary applications, which improves security and user experience. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Sometimes, the control panel can seem a bit cluttered if you're not familiar with it, although once you get used to it, it's very efficient. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Flexible and pleasant to use interface"
5/5
What do you like best about Hexnode UEM?

Its interface and its ease of use Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

The response time for opening the interface despite a large bandwidth Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Hexnode’s Feature-Rich UEM That Stands Out"
4.5/5
What do you like best about Hexnode UEM?

Hexnode got so many features compared to other UEM. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

There are some weird bugs that happened during enrollment, its been inconsistent Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Tiered Licensing Pushes You to Upgrade Despite Strong Cross-Platform Management"
2/5
What do you like best about Hexnode UEM?

Hexnode is good because it allows you to manage Mac and PC within the same hub. Many different features. Implementation is decent once you get the hang of the lay out. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

The licences are very tiered, unlocking groups of small features at a time which makes you end up subscribing to the highest tier by a certain point. Support is very good. Review collected by and hosted on G2.com.

Vibhor J.
VJ
Vibhor J.
Lead Support
Medical Devices
Mid-Market (51-1000 emp.)
"Hexnode Review"
4.5/5
What do you like best about Hexnode UEM?

1. UI is very interactive and smooth.

2. Real-time troubleshooting.

3. Hexnode supports various platforms like Android, iOS, Windows, and even tvOS, making it versatile for managing diverse environments. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

1. The action history tab needs improvement in terms of managing the ongoing commands. Sometimes, the commands take longer than usual to execute despite having a strong internet connection.

2. We can't switch to any other actions tab when taking the remote of a device. To do that, we have a create a duplicate tab in the browser. I hope Hexnode should add a pop up window feature. Review collected by and hosted on G2.com.

VP
Vinicius P.
Support Coordinator
Small-Business (50 or fewer emp.)
"Excellent expience"
5/5
What do you like best about Hexnode UEM?

The solutions is very complex,it's compatible with several System Operation allowing manager all devices in the one console Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

On moment not see nothing negative in the product, is very complete. Review collected by and hosted on G2.com.

ES
Edilson S.
IT Analyst
Small-Business (50 or fewer emp.)
"The best UEM solution"
5/5
What do you like best about Hexnode UEM?

Remote acess

kiosk mode

support all plataforms Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

support language brazil - pt-br

2fa to delete devices Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Think again before using Hexnode"
1/5
What do you like best about Hexnode UEM?

Ability to push apps: Pushing apps outside policies is amazingly simple, and is a feature a lot of MDM's don't have. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Support: Their support teams are absolutely abysmal. They have 0 access to your environment (Great for security, but terrible for supportability).

UI: The UI is not intuitive, feels like they just put items whenever they feel like.

Connectivity: We've only tested iOS, but their iOS connectivity has been extremely reliable. Multiple pushes of a command needs to be sent.

Pricing: The pricing for this product is too expensive, especially once you start adding technicians. It's 2025, stop charging per tech. Review collected by and hosted on G2.com.