HelloID Reviews (32)

Reviews

HelloID Reviews (32)

4.5
32 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and flexibility of HelloID, highlighting its ability to streamline user provisioning and simplify login processes. Many appreciate the responsive customer support, which enhances their overall experience. However, some users note that the setup can be complex and may require assistance, particularly for new customers.
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Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"HelloID - Geneva County Schools"
5/5
What do you like best about HelloID?

How simple it is. You set it up and then you can forget about it. I like how it automates the integration between my SIS and AD and Google. It stands above any other software like this I have used. Review collected by and hosted on G2.com.

What do you dislike about HelloID?

From the short time I have used this product, there is nothing to dislike about it. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Project manager worked with us overtime"
5/5
What do you like best about HelloID?

The project manager spent a lot of time with us, getting everything working the way we wanted and needed it. Since HelloID is in the cloud, we don't have to worry about updating it. Review collected by and hosted on G2.com.

What do you dislike about HelloID?

Creating forms requires a bit of programming knowledge to execute. A GUI builder for creating forms that would output automatic Powershell code would be most helpful. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Fast and Efficient"
4/5
What do you like best about HelloID?

Easy to navigate landing page with all logins easily available. Review collected by and hosted on G2.com.

What do you dislike about HelloID?

There is nothing that I seriously dislike. Review collected by and hosted on G2.com.

Marty O.
MO
Marty O.
Technology Director
Enterprise (> 1000 emp.)
"HelloID simplifies our district logins"
5/5
What do you like best about HelloID?

The control we have over so many different logins, all centrally managed by one directory sync, is by far our favorite feature. Review collected by and hosted on G2.com.

What do you dislike about HelloID?

We wish it had broader integration with outside vendors. There is a way to add generic applications; but many 3rd party companies still aren't familiar with the platform. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Multiple steps required"
2.5/5
What do you like best about HelloID?

Landing page icons are easy to navigate, aesthtics simple Review collected by and hosted on G2.com.

What do you dislike about HelloID?

Very difficult to get troubleshooting or assistance done in a timely manner when you have to work with multiple companies. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"A good portal to your most used sites."
3.5/5
What do you like best about HelloID?

The Portal can be configured for SSO. It is nice that the Portal is a springboard for most everything we need. Review collected by and hosted on G2.com.

What do you dislike about HelloID?

Sometimes there are problems with SSO. Transparancy of the urls where icons will take a user would be helpful. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Brings It All Together!"
4/5
What do you like best about HelloID?

I like the fact that we can truly have ONE login for everything. It's been a game changer. Review collected by and hosted on G2.com.

What do you dislike about HelloID?

HelloID does rely on our servers so if we have any issues, HelloID won't work. This can cause issues. Luckily this doesn't happen often. Review collected by and hosted on G2.com.

Justus C.
JC
Justus C.
Director of Technology
Mid-Market (51-1000 emp.)
"Working very well"
4.5/5
What do you like best about HelloID?

The HelloID support team is very responsive. Review collected by and hosted on G2.com.

What do you dislike about HelloID?

Not all of the site we use are supported out of the box, but they have been easy to add. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Nice system works good with Clever!"
5/5
What do you like best about HelloID?

That I can use Clever to roster and also provide other digital apps SSO through HELLO id. Review collected by and hosted on G2.com.

What do you dislike about HelloID?

I do not have a dislike. This is an awesome . Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Customizable interface with great customer service"
5/5
What do you like best about HelloID?

Hello Id makes it easy for all of our users to self serve their accounts

The interface is customizable and users are welcomed to our school Review collected by and hosted on G2.com.

What do you dislike about HelloID?

Early on in our implementation, there were some glitches at a certain time every morning, but they were resolved very quickly. Review collected by and hosted on G2.com.