GUIDEcx Testimonials

"They were very quick to assist me, even in the evening hours. They were polite and super helpful."

"The customer-facing dashboard is simple and easy to understand in the most positive way. Too often, tech becomes overly cluttered and complicated to access. Our customers love it. Very easy to consume project status and what is expected of them to complete. Secondly, I specifically looked for a solution that had the ability to push changes in templates to live projects. This feature did..."

"We use GUIDEcx for tracking the onboarding process for our SaaS customers. Onboarding our customers is very custom and GUIDEcx offers a lot of flexibility in setting up tasks for tracking our projects. The customer service is top notch!! They are super quick to respond to questions I have through the chat feature or through email. It is very transparent that they are moving quickly to offer..."

"The ability to standardize the onboarding experience for a global team that is growing. It allows us to have a templated onboarding across our different onboarding packages. New team members ramp up quicker, and existing team members have more automation to keep them on track. With the entire globe using the tool to onboard, reporting is unlocked and we can manage the business much better."

"GuideCX has a very hands-on approach to its software, customer success and implementation. This has been apparent since the beginning of the Sales cycle and has continued through the implementation and use of the software. We had a very unique use case the caused some confusion but the team was accessible and helpful through out. As our needs have shifted over the last few months that have..."

"The layout of the project plans within GuideCX is very intuitive, and the email updates for tasks have saved our implementation specialists SO much time!"

"The level of detail the tool provides is above and beyond. Our clients, internal team, and third-party vendors have full transparency, accountability and are constantly informed. It combines process, schedule, timeline, product manuals, communication, and documentation into one. I have been a PM for ten years, and never have I experienced something that was *actually* a one-stop-shop turnkey..."

"As a person who likes to have everything organized and defined for the success of a project, this product is the product for me. Our organization used to have so many process descriptions and tracking mechanisms in multiple tools and so when we were told we were going with GuideCX, I immediately took the reigns. Configuring the product was incredibly easy and the support I received was amazing...."

"I love how flexible and user-friendly GuideCX is. Being able to see the entire project at once really helps me manage my time appropriately. Clients really appreciate that they can see the project as well and have commented on the easy-to-understand layout. I am currently using another product that is not at all as user-friendly. For one thing, everyone on my team sees something different when..."